People development

INTERVIEW: A new Police Public Safety Officer (PPSO) role has been created by Northern Territory Police Force to patrol public transport, government housing projects and anti-social behaviour hotspots, in a bid to improve visibility, target low-level crime and free up general duties officers to focus on more serious offending, as Acting Assistant Commissioner Brendan Muldoon explained to Policing Insight’s Sarah Gibbons.

FEATURE: In the latest in The Police Student series focusing on Community and Neighbourhood Policing, Policing Insight Academic Editor Dr Carina O’Reilly focuses on problem-solving – including the evolution of problem-oriented policing and its relationship with neighbourhood policing, the importance of community engagement, and the impact of under-resourcing

INTERVIEW: Ahead of this week’s first UK National Response Policing Conference, ACC Matt Boyle, the National Police Chiefs’ Council Lead for Response Policing, spoke to Policing Insight’s Christine Townsend about changing perception of the response role as a specialism in its own right, the importance of response officers in the investigation process, and the need to recognise the role as the interaction where the public experience policing most directly.

INTERVIEW: An Edinburgh Napier University evaluation of Police Scotland’s roll-out of Naloxone found the approach had helped to save lives and build trust with communities; Policing Insight’s Sarah Gibbons spoke to two of those involved in the evaluation, Visiting Professor and former Police Scotland Assistant Chief Constable Gary Ritchie, and Dr Inga Heyman, Associate Professor of Policing and Public Health, who argue that the more people should be training and equipped with the anti-overdose drug.

LONG READ: With UK police forces facing a range of challenges including complex demand, declining trust and confidence, and widescale reform, the importance of leadership in policing has never been greater; in his second long-read article for Policing Insight, Dr Aksar Bashir of the West Midlands Police Force Contact Training Academy explores the SHIELD (support, health, inspiration, ethics, listening, development) leadership concept and how it could be a step towards “a more engaged workforce, an ethical service, and renewed public confidence”.

INTERVIEW: Deanna Cantrell, a former chief of police and now Director of Law Enforcement Partnerships for Axon, believes leaders need to adopt a “policing inside out” approach by applying the lessons learned from community engagement to leading their own teams – especially those young-in-service officers whose input is often overlooked when it comes to decision-making – as she explained to Policing Insight’s Sarah Gibbons.

OPINION: Victoria Police is making more arrests than at any point in its recorded history; but strategy and reform consultant Kavitha Vipulananda argues that, as the force is also experiencing record rates of officer burnout, a documented accountability deficit at command level, and a systematic misidentification problem in family violence proceedings, all the evidence points toward the need for a comprehensive reform agenda spanning all three of these interconnected issues.

OPINION: Within the continuing debates around policing ‘culture’, much of the focus has been on ensuring officers and staff feel able to speak out about poor behaviour and report misconduct when necessary; but for Graham Goulden, a former long-serving officer and now a strong advocate for safe and supportive workplaces, the key to a caring culture means a shift from reporting harm to preventing it, and a workforce aware of the human signals that someone is struggling, before they become disciplinary issues.

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OPINION: Former British Transport Police officer Rob Glassborow was a member of the County Lines Task Force launched in 2019, which adopted an approach of focusing on juveniles exploited by drug gangs as offenders rather than victims; now a lecturer in policing at Leeds Trinity University, he admits to being “in awe” of how county lines policing has become a specialist area with a clear safeguarding mission, and points to the increased knowledge and expertise as an example of the success of professionalising policing.

ANALYSIS: A recent report based on interviews with officers in England and Wales in 2021-22 highlights a number of ‘institutional challenges’ around investigating rape and serious sexual offences; however, Prof Betsy Stanko, Senior Strategic Academic Advisor for Operation Soteria, Chief Constable Sarah Crew, National Police Chiefs’ Council Lead for Adult Sexual Offences, and Detective Chief Superintendent Melissa Laremore, Operation Soteria Delivery Lead, set out the significant progress in addressing these and many other issues over the past five years.

FEATURE: A new mental health response and support system based on joint working between An Garda Síochána and the Health Service Executive, which involves officers with specialist mental health training working alongside clinicians and the creation of a community-based forum for referrals, could be rolled out nationally after a pilot of the Community Access Support Team (CAST) initiative in Limerick saw a significant drop in detentions of those in crisis, as Policing Insight’s Sarah Gibbons reports.

INTERVIEW: Departing HM Chief Inspector of Constabulary Sir Andy Cooke spoke to Policing Insight’s Ian Weinfass about his time in charge of scrutinising police forces, the “national disgrace” of court delays faced by victims, and why he believes the Government’s planned major reforms – including significant new powers for the inspectorate – are a once in a generation opportunity to make communities safer.

OPINION: Policing, like many other organisations, often relies on the ‘don’t do’ approach to communicating and educating ethics to its workforce, with a focus on the punishments and consequences of misconduct and poor behaviour; but Dr Eva Tsahuridu and Jo Kerr of Victoria Police Registration & Services Board argue that while ‘negative ethics’ have a role to play, ‘positive ethics’ that develop a ‘what to do approach’ to recognising ethical issues and making ethical judgements are just as important.

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OPINION: Until UK policing learns to look after its workforce better, the communities it serves will never really be safe, warns Graham Goulden, a former officer with a 30-year career and now a strong advocate for safe and supportive workplaces, who argues that the active bystander approach could help to change policing culture to provide the support that officers and staff need, and the service communities deserve.

INTERVIEW: Following the launch in England and Wales last year of the first phase of the neighbourhood policing programme training modules, a new tranche of training is now providing officers with the skills and knowledge to tackle serious and organised crime (SOC) in local communities; Chief Superintendent Andy Sidebotham, Head of Uniformed Policing at the College of Policing, spoke to Policing Insight’s Sarah Gibbons about the local impact of SOC, and how the investment in officers will benefit communities.

FEATURE: The latest report on the Police Covenant – the commitment introduced by the Government to ensure that current and former police officers, staff, and their families in England and Wales are supported and treated with fairness and respect – has highlighted significant developments including around health and wellbeing and suicide prevention, but has called for more to be done to ensure the police workforce is aware of the support available, reports Policing Insight’s Sarah Gibbons.

OPINION: Independent researcher and governance adviser Vsevolod Shabad believes the language and internal communications architecture of British policing means that officers who highlight and escalate serious risk don’t always get the necessary response, and lack protection for their actions; with other high-risk professions having identified and addressed the same challenges, he looks at what policing can do restore the right for officers to speak clearly.

INTERVIEW: Ahead of next month’s launch of the Police.AI initiative, which will develop and drive technological advances for forces in England and Wales, NCA Director of Threat Leadership Alex Murray, the National Police Chiefs’ Council Lead for AI, spoke to Policing Insight’s Sarah Gibbons about the aims and ambitions for the new centre, the potential for leveraging technology in policing, and the role of police leadership – with current chiefs likely to be the last cohort to run a ‘human only’ workforce.

ANALYSIS: In the third in a trilogy of articles focusing on male officer mental health in policing, accredited psychological therapist Dr Rachel Rogers explores the aftermath of the challenges and barriers to help-seeking for male officers – workplace processes, changes, worsening of symptoms, and risk of Complex PTSD and/or Post-Traumatic Embitterment Disorder – and includes the comments and experiences of officers themselves.

INTERVIEW: This week saw the UK launch of a new Level 3 Award in Counter-Terrorism Protective Security and Preparedness, developed by Skills for Justice (SFJ) Awards in collaboration with the National Counter-Terrorism Security Office (NaCTSO), and endorsed by Counter Terrorism Policing; Policing Insight’s Andrew Staniforth spoke to SFJ Awards Managing Director David Higham about the aims of the qualification, the involvement of NaCTSO, and how the award helps with the implementation of Martyn’s Law.

OPINION: One in six people live with a significant disability, and evidence shows they face higher exposure to violence, exploitation, and procedural injustice; Col Dana Humaid Al Marzouqi, Director General of the International Affairs Bureau in the United Arab Emirates (UAE) Ministry of Interior, highlights some of the ways disabled people are targeted, and the steps that can be taken by policing to ensure inclusive security, including examples from the US, UAE and Portugal.

OPINION: While traditional policing challenges around issues such as serious violence and community harm will remain, the greatest pressures on law enforcement over the coming decade will come from hybrid and cascading risk, warns Odette Meli, former Co-ordinator of the Australian Federal Police’s Strategic Insights Centre and a Fellow of the Australian Strategic Policy Institute (ASPI), who argues that policing will need to integrate strategic foresight and interoperability if it is to maintain legitimacy.