Innovation

INNOVATION: The roll out by two forces in Wales of operator-initiated facial recognition, which uses a mobile phone app to help identify individuals who are unable to confirm their ID, refuse to give details or give false information, is already resulting in benefits for the police and the public despite concerns voiced by campaign groups, as South Wales Police facial recognition lead Inspector Ben Gwyer told Policing Insight’s Sarah Gibbons.

FEATURE: As one of the first 10 forces selected for a hotspot policing pilot targeting serious violence and antisocial behaviour, South Yorkshire Police has been implementing the approach in a number of operations over the past two and half years; Acting Inspector Simon Kirkham of the force’s Hotspot Response Hub reflects on some of those initiatives (including the most recent winter violence campaign), how the hotspot team is trained and operates, and the successes it has achieved.

INNOVATION: An initiative launched by City of London Police is helping those who end up in custody because of alcohol-related crime or excessive drinking to take steps to address their problems through a collaboration with Alcoholics Anonymous; as well as encouraging other forces to adopt the approach, Sergeant Richard Scullion – who oversees the initiative – believes there could also be wider benefits for officers, as he explained to Policing Insight’s Sarah Gibbons.

INTERVIEW: Tecnalia, the largest centre of applied research and technological development in Spain and a member of the Basque Research and Technology Alliance, is a partner in the NOTIONES project, a European network bringing police agencies together to improve the capacity and capability of intelligence functions; Policing Insight’s Andrew Staniforth spoke to Tecnalia Project Manager Olatz Ibáñez about the organisation’s work with the NOTIONES network, and the benefits and challenges of participating in European security research and innovation projects.

INNOVATION: As forces increase contact channels to include digital and online routes, the likelihood of comms staff being exposed to harmful images has increased, says Rebecca Malpass, Digital Communications Development Senior for Derbyshire Constabulary; now a new AI-based image filter together with additional guidance for staff can help to protect individuals from being exposed to indecent images, as she explained to Policing Insight’s Sarah Gibbons.

INNOVATION: Artificial intelligence (AI) technology presents opportunities to support police officers in many aspects of their work, but only as a helpmate, never an equal; in the second in a series of three articles on AI in policing, Matt Palmer, Product Director, Public Safety from NEC Software Solutions, highlights the importance of setting clear boundaries in defining the role of AI in policing.

INTERVIEW: A ‘solution-focused approach’ to interactions both with the public and within the force is currently being explored by New Zealand Police, as a way to improve outcomes for the community as well as officer wellbeing; Policing Insight’s Sarah Gibbons spoke to psychologist Emma Burns of the Royal NZ Police College about the thinking behind the new approach, and how transforming conversations could eventually become the NZ Police go-to strategy.

INNOVATION: In the remotest parts of Australia – as in many other countries – using a mobile phone to contact the emergency services via calls or text messages has not been an option; but ahead of this year’s election, the Australian Government has promised to mandate mobile carriers in the country to work with low Earth orbit satellites to provide access to mobile voice, SMS and the Triple Zero (000) service almost everywhere across Australia, as RMIT University Associate Professor Dr Mark A Gregory explains.

FEATURE: Last month saw joint calls from the National Police Chiefs’ Council, College of Police and Counter-Terrorism Policing for UK policing to be given more freedom to share details around investigations that could help to quell the online misinformation fuelling violence and disorder; Policing Insight’s Andrew Staniforth looks at the challenges around sharing of information, as well as the artificial intelligence tools that can help to tackle misinformation.

FEATURE: The ‘Clear, Hold, Build’ programme to tackle serious and organised crime (SOC) – implemented across almost all territorial police forces in England and Wales – is successfully driving down acquisitive crime and promoting partnership approaches that are ending silo working, according to a new evaluation report, although challenges still remain in some areas around community perceptions and long-term resilience, as Policing Insight’s Sarah Gibbons reports.

FEATURE: A tri-agency response to those in mental health crisis involving members of the police, ambulance and clinical services has been further expanded across Tasmania after implementation of the approach in other parts of the state successfully reduced the need for individuals to be restrained or involuntarily detained in hospital, as Policing Insight’s Sarah Gibbons reports.

FEATURE: Recognising the threat posed by terrorist content online (TCO), the European Commission first presented legislation to tackle the problem in 2018, with the EU TCO Regulations coming into force in June 2022; now the work of three projects – set up to help hosting service providers (HSPs) meet the risk to European security – has reached fruition, offering HSPs a wealth of guidelines, training tools and other resources, as Policing Insight’s Andrew Staniforth reports.

INNOVATION: The continuing development of digital and multi-channel public contact is a key issue for policing across England and Wales; in the third in the Policing Tech Forum series of webinars produced by PolicingTV, Ch Supt Tony Josephs, NPCC Digital Public Contact Programme Director, Tony Jackson, Head of Digital Futures at Merseyside Police, and Martin Taylor, Deputy CEO of Content Guru, explored opportunities to enhance the public experience through the My Police Portal and other technology, as Policing Insight’s Sarah Gibbons reports.

INNOVATION: There is enormous potential for artificial intelligence (AI) to assist with policing, but to realise that potential it’s important to gain public acceptance; in the first in a series of three articles on AI in policing, Matt Palmer, Product Director, Public Safety from NEC Software Solutions, recommends being open with the public about how AI is used.

OPINION: With police forces needing to adopt and implement data-driven approaches to meet evolving crimes and demands, Charlotte Hails, Justice and Policing Lead and Head of Public Sector Vertical Strategy at Virgin Media O2 Business, argues that leveraging more benefits from policing’s partnerships with the private sector can help to address key challenges around skills shortages and investing in long-term technology strategies.

INTERVIEW: Dr Lella Nouri, Associate Professor of Criminology at Swansea University and Co-Director of the Cyber Threats Research Centre (CYTREC), has pioneered the StreetSnap to enable councils, local police and their partners to better record, utilise and remove hateful graffiti, and the Flip the Streets initiative involving community members in co-producing artwork to replace instances of hateful visuals, as she explained to Policing Insight’s Andrew Staniforth.

INNOVATION: The continuing development of digital and multi-channel public contact is a key issue for policing across England and Wales; in the second in a series of police technology webinars produced by PolicingTV, NPCC Digital Public Contact Programme Social Media lead Patrick Robins and Digital Youth Engagement lead Alex Finn, and TOEX and CSE Taskforce Communications lead Natalie Reed, explored the benefits and risks of policing’s social media participation, and the challenges around engaging young people.

FEATURE: A new Police Foundation report into the use of artificial intelligence (AI) in policing across England and Wales has called for improved data literacy – particularly at senior leadership levels – alongside national frameworks for digital technology delivery, data standardisation and the ethical use of AI, to ensure forces leverage maximum potential from the new tech while improving service to the public, as Policing Insight’s Keith Potter reports.

INNOVATION: Avon and Somerset Police’s Dementia Safeguarding Scheme is using Bluetooth tags and GPS trackers to help those with dementia if they go missing – reducing the amount of police resources deployed on tracing vulnerable people and protecting loved ones – as scheme pioneer Inspector Stuart King told Policing Insight’s Sarah Gibbons.

INNOVATION: Project Minerva, a collaboration between Essex Police and Nottingham Trent University, is using data-driven mapping to highlight both offences of violence against women and girls (VAWG) and areas where the fear of crime is greatest, to enable the force and community partners to tackle VAWG more effectively, as Policing Insight’s Sarah Gibbons reports.

INTERVIEW: In just over a year, the UK's Police National Computer is set to be replaced by the new Law Enforcement Data Service; Ian Weinfass spoke to those leading on the project for the Home Office and the police service about what the change will mean for officers, what else needs to happen, and the potential implications of not hitting the target date.

INNOVATION: Inspired by ‘café scientifiques’, the team from the Open University’s Centre for Policing Research and Learning (CPRL) have been working with forces across England and Wales to hold a series of ‘evidence cafés’ – informal gatherings designed to increases two-way dialogue between academics and practitioners and explore how research findings relate to real-world policing practices – as the CPRL’s Dr Keely Duddin, Kendal Wright, Frances Wright and Dr Nicky Miller explain.

INTERVIEW: A life-saving biometric monitoring system introduced into custody cells in Regina Police Service is among a range of innovative strategies being implemented across the service, as Policing Insight’s Christine Townsend discovered when she spoke to Chief Farooq Sheikh and Staff Sergeant Pierre Beauchesne.

FEATURE: The continuing development of digital and multi-channel public contact is a key issue for policing across England and Wales; in the first in a new series of police technology webinars produced by PolicingTV, Digital Public Contact Programme SRO DCC Simon Megicks, NPCC National Contact Management lead ACC Catherine Akehurst, and Simon Hall, Chair of techUK’s Justice and Emergency Service Interoperability Forum, shared their views on the importance of closer working between forces, budget challenges, and the potential for more effective data sharing.