Operational policing

INTERVIEW: Royal Canadian Mounted Police Inspector Nicole Simpson has been named the International Association of Women Police’s Officer of the Year, after demonstrating “exemplary leadership and investigative skills” in a series of high profile cases; she spoke to Policing Insight’s Sarah Gibbons about the need to “think outside the box” and leave rank “at the door” when it comes to investigations, and the importance of instilling pride and confidence in young-in-service officers.

FEATURE: A new report from the Vulnerability & Policing Futures Research Centre highlights the strong alignment between officers and the public on aspirations for policing in England and Wales; but with operating constraints reducing neighbourhood policing to a “Cinderella service”, it argues for more open and honest communication with the public, as well as a stronger focus on fixing relationships within policing, if trust and legitimacy are to be maintained, reports Policing Insight’s Keith Potter.

FEATURE: A report from the Australia New Zealand Policing Advisory Agency exploring the ‘megatrends’ facing policing over the next five years and beyond is warning that as demand for policing becomes increasingly fragmented and shaped by external forces, law enforcement agencies will need to limit the expansion of their roles for the benefit of both the public and the workforce, while also addressing skills gaps and improving community collaboration, reports Policing Insight’s Sarah Gibbons.

FEATURE: A new study by researchers at Melbourne’s RMIT University, based on interviews with victim-survivors of sexual violence, has called for an independent, alternative investigative support service, training to improve officers’ interpersonal skills, and upgrades to rooms and facilities, after interviewees shared experiences of dismissive and victim-blaming officers, “disgusting” and “intimidating” interview rooms, and having to collate evidence related to the offence themselves, as Policing Insight’s Sarah Gibbons reports.

OPINION: The recent high-profile embezzlement conviction of former Scottish National Party Chief Executive Peter Murrell, and the investigation of his former wife, previous First Minister of Scotland Nicola Sturgeon, prompted widespread media headlines and accusations of cover-ups from politicians; former Police Scotland Superintendent Martin Gallagher believes the case also lays bare the challenging environment and criminal justice system barriers that Scottish officers now have to contend with.

OPINION: The police response to the murder of Henry Nowak by Vickrum Digwa has once again led to accusations of ‘two tier’ policing in the UK and prompted a review by police chiefs of the service’s anti-racism commitment; Dr John Coxhead, Visiting Professor of Policing at De Montfort and Loughborough Universities, argues that a “reset of common sense in policing” is required, to ensure officers get the basics right and deal with the crime in front of them, rather than being expected to address issues of social policy.

INNOVATION: As policing increasingly looks to leverage the benefits of artificial intelligence (AI) across a range of roles, Policing Insight’s Andrew Staniforth highlights attempts at a European Union level to maximise the potential of the new technology in the community policing environment.

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INTERVIEW: Question prompts driven by artificial intelligence (AI) could offer real-time assistance to investigative interviewers and enhance child interview quality, according to a pilot study, but also risk officers’ over-reliance on the new technology; Liisa Järvilehto, a clinical forensic psychologist at Helsinki University Hospital and PhD candidate at Åbo Akademi University, explained to Policing Insight’s Sarah Gibbons that the ambitious goals around the use of AI in interviewing needed a balance of enthusiasm and care.

ANALYSIS: With nearly 50 million people estimated to be in modern slavery, and global money laundering flows reaching up to $2 trillion a year, the connection between human trafficking and financial crime has never been more consequential for international policing; strategy and reform consultant Kavitha Vipulananda examines how Interpol co-ordinates measurable responses across 196 member states – despite resource gaps, the political misuse of some tools, and persistent corruption continuing to constrain what it can achieve.

INNOVATION: Hate crime investigations are among the most complex and emotionally charged cases for officers, with more than half of cases ending due to victim attrition; Metropolitan Police Inspector Craig Went highlights the results of a new ‘secondary reassurance contact’ approach, developed with colleague DCI Dan Whitten, in which a relatively small change in process is leading to a significant reduction in victim withdrawals.

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INTERVIEW: Following on from the recent Police Interview Summit organised by interview tools and software specialists Davidhorn, Policing Insight’s Sarah Gibbons spoke to company CEO Børge Hansen about the value of closer collaboration and understanding between police and suppliers, the importance of developing investigative interviewing skills through an officer’s career, and why forces should look beyond upfront technology costs to recognise the long-term operational benefits of technology investment.

FEATURE: This week is the first anniversary of Restorative Solutions delivering the Appropriate Adult Service for vulnerable adults in police custody across West Yorkshire, having launched the service on 1 June 2025; Volunteer Appropriate Adult Dr Kathryn Sharratt and Service Delivery Manager Kate Brooksbank provide an insight into the organisation’s partnership with West Yorkshire Police, the invaluable contribution of volunteers, and the positive difference their support can make to vulnerable adults in police custody.

INTERVIEW: A new organised supply chain crime intelligence desk has been launched by Opal, UK policing’s national intelligence unit for serious organised acquisitive crime, which will develop strategic and tactical intelligence packages for forces to help them tackle the increasingly sophisticated efforts of organised crime groups that divert goods through cybercrime, create ghost companies to steal contracts from businesses, and target warehouses and depots, as Opal Head Jim Taylor told Policing Insight’s Sarah Gibbons.

INTERVIEW: Proposals for an Animal Protection Disclosure Scheme, known as Holly’s Law and modelled on Clare’s Law (the Domestic Violence Disclosure Scheme), could soon be debated in the UK Parliament; former police officer Mark Randell, a campaign manager at the Naturewatch Foundation, explained to Policing Insight’s Sarah Gibbons why the link between animal abuse and coercive control and violence could be crucial in tackling domestic abuse, and how officers can play their part.

OPINION: With over 1.3 million domestic abuse-related incidents and crimes recorded by police in England and Wales in the year to March 2025, it’s a complex and challenging area for policing; postgraduate Evian Karlsen and Policing Lecturer Lee Curran of Liverpool John Moores University warn that amongst that complexity, male victims remain under-reported, under-recognised, and often underserved, with better training, challenging assumptions and improved partnerships the key to addressing the issues.

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FEATURE: The UK’s National Crime Agency (NCA) has been given six months to work with the Home Office to produce a long-term, costed IT strategy after the first agency-wide HM Inspectorate of Constabulary and Fire & Rescue Services inspection found that existing systems were “not fit for purpose”; the NCA has also been urged to address staff shortages that impact on analysis capabilities and act on workforce concerns over bullying, harassment and discrimination, reports Policing Insight’s Sarah Gibbons.

OPINION: Implicit bias training has become the default policy response to disproportionate use of force, but evidence suggests it changes knowledge, not behaviour; organisational psychologist Michael Stephenson looks to an unexpected source – the world of professional poker – for a more effective approach, grounded in neuroscience rather than sociology.

FEATURE: A study into building procedural justice in street-level drug law enforcement in Australia suggests that the decriminalisation of drug use and possession offences, expanding harm reduction approaches, and giving all alleged offenders the chance to tell their side of the story, could help to build positive interactions between officers and people who use drugs, as well as increasing the willingness of users to co-operate with police and abide by the law, as Policing Insight’s Sarah Gibbons reports.

FEATURE: A groundbreaking multi-agency Women’s Safety Unit in West Yorkshire, based on a partnership between the county’s Combined Authority, Violence Reduction Partnership and West Yorkshire Police, has cut rape investigation times by 40%, reduced the number of cases lost as a result of victim disengagement, and is “turning the tide on trust and confidence” with a satisfaction rate of more than 85% for domestic abuse victims with policing, as Policing Insight’s Sarah Gibbons reports.

FEATURE: A lack of understanding around the management of sexual and violent offenders and child sexual abuse and exploitation teams, coupled with staff shortages and skills gaps, is damaging the wellbeing of officers and increasing the risk to the public, according to HM Inspectorate of Constabulary and Fire & Rescue Services, which is urging forces to stop neglecting “these important areas of policing” by refocusing on safeguarding and support at both force and national level.

FEATURE: An evaluation of the effectiveness of violence reduction units (VRUs) across England and Wales following their first five full years of funding indicates that the initiative has contributed to significant falls in hospital admissions due to knife crime and violent assaults, but also highlights that a range of structural and cultural challenges arising from the multi-agency approach – particularly around data sharing – are preventing VRUs from realising their full potential, as Policing Insight’s Sarah Gibbons reports.