Operational policing

ADVERTISEMENT FEATURE: Public events can escalate quickly, with disruption, misinformation, and online agitation creating real challenges for police forces. In this article, Fivecast’s David Janson examines how social media intelligence helps investigators identify risks earlier, understand intent, and support safer, more proportionate policing of events.

OPINION: With police and law enforcement agencies increasingly looking to artificial intelligence (AI) to leverage benefits for public safety, former Colorado State Patrol chief Jim Wolfinbarger, now Vice-President of Real-Time Intelligence at Motorola Solutions, explores how role-based AI can help to convert disparate information into focused, actionable streams of intelligence that strengthen decision-making and risk management.

INTERVIEW: Following the recent launch of the UK Government’s new Road Safety Strategy, former senior police officer Ruth Purdie, CEO of the Road Safety Trust, spoke to Policing Insight’s Sarah Gibbons about the need for more support for policing’s role in preventing and detecting crime on the roads, alongside “system-wide” change, better sharing of best practice and greater use of technology, if the strategy is to be implemented effectively.

ADVERTISEMENT FEATURE: Police reform in the UK is placing safeguarding outcomes under increasing scrutiny, with a strong focus on prevention, consistency, and accountability particularly in tackling violence against women and girls (VAWG). As demand grows, forces must modernise how risk is assessed and acted upon. Ben Jarvis explores how data and AI can strengthen safeguarding processes such as Clare’s Law to deliver faster, more consistent decisions aligned with reform priorities.

FEATURE: The latest National Strategic Assessment of Serious and Organised crime, published by the UK’s National Crime Agency, highlights the potential for conflicts and wider “geopolitical instability” to provide “fertile ground” for exploitation by organised crime groups (OCGs), while the growth in online crime and the impact of overseas OCGs on UK communities and security represent significant threats, as Policing Insight’s Sarah Gibbons reports.

OPINION: A decade after forced marriage was first criminalised and more than 30 years after state-level hate crime legislation was introduced, rates of prosecution in Australia remain low compared to the UK; strategy and reform consultant Kavitha Vipulananda explores the differences in approach between the two jurisdictions, and suggests four steps Australia could take to improve outcomes for victim-survivors of both offences.

FEATURE: Policing Insight’s Andrew Staniforth highlights the opportunities presented by a new Young Leaders in National Security Fellowship offered by the Counter Extremism Group, which aims to identify, nurture, and guide young people – including students, graduates, and young police officers and police staff – interested in counter-terrorism and counter-extremism issues.

INTERVIEW: A new Police Public Safety Officer (PPSO) role has been created by Northern Territory Police Force to patrol public transport, government housing projects and anti-social behaviour hotspots, in a bid to improve visibility, target low-level crime and free up general duties officers to focus on more serious offending, as Acting Assistant Commissioner Brendan Muldoon explained to Policing Insight’s Sarah Gibbons.

FEATURE: In the latest in The Police Student series focusing on Community and Neighbourhood Policing, Policing Insight Academic Editor Dr Carina O’Reilly focuses on problem-solving – including the evolution of problem-oriented policing and its relationship with neighbourhood policing, the importance of community engagement, and the impact of under-resourcing

INTERVIEW: Ahead of this week’s first UK National Response Policing Conference, ACC Matt Boyle, the National Police Chiefs’ Council Lead for Response Policing, spoke to Policing Insight’s Christine Townsend about changing perception of the response role as a specialism in its own right, the importance of response officers in the investigation process, and the need to recognise the role as the interaction where the public experience policing most directly.

INTERVIEW: An Edinburgh Napier University evaluation of Police Scotland’s roll-out of Naloxone found the approach had helped to save lives and build trust with communities; Policing Insight’s Sarah Gibbons spoke to two of those involved in the evaluation, Visiting Professor and former Police Scotland Assistant Chief Constable Gary Ritchie, and Dr Inga Heyman, Associate Professor of Policing and Public Health, who argue that the more people should be training and equipped with the anti-overdose drug.

ADVERTISEMENT FEATURE: AI-powered voice analytics are transforming lawful intelligence operations by replacing rules-based, batch processing with real-time, adaptive AI models. Using advanced speech-to-text and natural language processing, SS8’s Intellego XT platform makes voice data searchable, multilingual, and context-aware, enabling investigators to rapidly triage conversations, detect meaningful threats, and uncover insights at scale.

FEATURE: UK policing’s current national training approach to child criminal exploitation (CCE) and criminal exploitation (CE) is “largely deficient”, according to a new report from the Vulnerability & Policing Futures Research Centre, which also calls for a shift from an enforcement lens to one of vulnerability to tackle CCE/CE and criminal exploitation in drug markets, as Policing Insight’s Sarah Gibbons reports.

FEATURE: A new report by Criminal Justice Inspection Northern Ireland into how the Police Service of Northern Ireland (PSNI) and the wider criminal justice system recognises, assesses and responds to child criminal exploitation highlights the “inconsistent and, in many respects, inadequate” responses, and urges the PSNI to improve its delivery model as well as recoding and monitoring systems to better protect children targeted by paramilitary groups and criminals, as Policing Insight’s Sarah Gibbons reports.

OPINION: Police forces and other agencies in Australia are increasing their efforts to tackle ‘crimefluencers’, members of decentralised online crime networks who build their own status through ‘posting and boasting’ about criminal activities, and encourage and coerce others to do the same; Dr Xanthe Weston and Dr Raquel Peel of Central Queensland University, and Dr Joel Robert McGregor of Swinburne University, explore the issue of crimefluencers, and suggest steps that can be taken to tackle the problem.

FEATURE: While the ‘Run, Hide, Tell’ guidance remains necessary life-saving advice for the public in the event of a terrorist attack, it was never designed to be adopted by businesses, who have a direct duty of care to staff and customers; Policing insight’s Andrew Staniforth looks at the ‘Guide Shelter Report’ model, launched recently by ProtectUK, aimed at ensuring businesses and organisations have a good security culture in place in response to such scenarios.

INNOVATION: A “revolutionary” suite of tech tools developed as part of the Tackling Organised Exploitation (TOEX) programme’s Capabilities Environment is now being made available to all police forces in England and Wales, to assist with complex investigations into child sexual exploitation and abuse as well as other serious crime, as Policing Insight’s Sarah Gibbons reports.

INNOVATION: A collaborative white paper published by the National Police Chiefs’ Council and contact management specialists Content Guru is encouraging UK forces to “think big” in grasping the “a generational opportunity to genuinely transform public contact” offered by the police reform white paper, with a move towards a ‘one standard, one platform, one contact’ approach offering greater consistency, improved service and significant efficiency savings, as Policing insight’s Sarah Gibbons reports.

FEATURE: A new report into improving collaboration between police forces and women’s centres highlights that while there are a range of issues including cultural tensions, practical challenges and funding instability that can undermine joint working, relationship building and improving awareness and understanding can help to build trust and ultimately improve outcomes for both individuals and communities, as Policing Insight’s Sarah Gibbons reports.

OPINION: Child criminal exploitation has long been recognised in the UK – particularly the county lines model – and is a focus for a number of European countries, but understanding of the issue is limited in Australia; Dr Susan Baidawi, an Associate Professor at Monash University, warns that far from being an emerging problem, such exploitation is already a defining contemporary youth justice issue, and one which urgently requires data collection, multi-agency collaboration, and a response embedded in child protection.

INTERVIEW: The Early Awareness of Stalking Intervention (EASI) team now in place in West Midlands Police is leading to an increasing number of stalking protection orders issued, a longer-term approach to supporting victims, and better monitoring and interventions with perpetrators, as Detective Superintendent Adam Jobson, the force’s lead for domestic abuse and stalking, explained to Policing Insight’s Sarah Gibbons.

INNOVATION: While efforts to prevent and detect crime and ensure security are increasingly focused on the digital landscape alongside closer community relations, the mail system still offers opportunities for criminals and bad actors, as the international drug trafficking operation using the Canadian postal service recently uncovered by the Royal Canadian Mounted Police demonstrated; safety and security professional Vernon White looks at the challenges of the identifying invisible threats, and the steps being taken to make it possible.

OPINION: Former British Transport Police officer Rob Glassborow was a member of the County Lines Task Force launched in 2019, which adopted an approach of focusing on juveniles exploited by drug gangs as offenders rather than victims; now a lecturer in policing at Leeds Trinity University, he admits to being “in awe” of how county lines policing has become a specialist area with a clear safeguarding mission, and points to the increased knowledge and expertise as an example of the success of professionalising policing.

ANALYSIS: Research from Operation Soteria has found numerous institutional issues in the policing of rape and serious sexual offences that require urgent attention: in this article, Dr Anna Gekoski, Dr Kari Davies, and Professor Miranda Horvath explore these issues, which include problems relating to staffing, training, and technology.