INNOVATION: Hate crime investigations are among the most complex and emotionally charged cases for officers, with more than half of cases ending due to victim attrition; Metropolitan Police Inspector Craig Went highlights the results of a new ‘secondary reassurance contact’ approach, developed with colleague DCI Dan Whitten, in which a relatively small change in process is leading to a significant reduction in victim withdrawals.

OPINION: With growing concerns in many countries about the online radicalisation of young people, Dr Soumya Awasthi, a fellow of the Centre for Security, Strategy and Technology at the Observer Research Foundation, and Dr Fitriani, a senior analyst with the Australian Strategic Policy Institute’s Cyber Technology and Security Program, believe that Australia and India could learn much by sharing their country’s experiences.

INNOVATION: Hate crime investigations are among the most complex and emotionally charged cases for officers, with more than half of cases ending due to victim attrition; Metropolitan Police Inspector Craig Went highlights the results of a new ‘secondary reassurance contact’ approach, developed with colleague DCI Dan Whitten, in which a relatively small change in process is leading to a significant reduction in victim withdrawals.

FEATURE: This week is the first anniversary of Restorative Solutions delivering the Appropriate Adult Service for vulnerable adults in police custody across West Yorkshire, having launched the service on 1 June 2025; Volunteer Appropriate Adult Dr Kathryn Sharratt and Service Delivery Manager Kate Brooksbank provide an insight into the organisation’s partnership with West Yorkshire Police, the invaluable contribution of volunteers, and the positive difference their support can make to vulnerable adults in police custody.

OPINION: In the final part of the series of articles exploring UK policing’s software landscape, organisational psychologist Michael Stephenson looks at the challenges and opportunities offered by policing’s largest technology supplier – Microsoft – and questions whether policing’s relationship with the US tech giant needs to be significantly restructured as part of modernisation and reform process.

INNOVATION: The latest report from the European Network Against Crime and Terrorism reveals that the UK continues to play a leading role in European Union security research, highlighting the potential for police leaders to work with other partners and stakeholders to access some of the €40 million funding to develop real-world initiatives in the fight against crime and terrorism, as Policing Insight’s Andrew Staniforth reports.

ANALYSIS: Four months after the UK Government unveiled its proposals for the reform of policing in England and Wales, Policing Insight’s Ian Wiggett explores the challenges that the process is already facing, from concerns over accountability, governance and the uncertainty around police mergers, to questions over centralisation, the true of costs of reform, and whether the Government will have the political will or resilience to see the measures through to completion.

INNOVATION: The cybersecurity governance now in place in the NHS has been prompted by a series of painful catalysts, but the end result is a mandatory assessment framework open to public inspection; independent researcher and governance adviser Vsevolod Shabad argues that policing in the UK has plenty to learn from the NHS experience, as well as the opportunity through partnership with government to build something better.

INNOVATION: Hate crime investigations are among the most complex and emotionally charged cases for officers, with more than half of cases ending due to victim attrition; Metropolitan Police Inspector Craig Went highlights the results of a new ‘secondary reassurance contact’ approach, developed with colleague DCI Dan Whitten, in which a relatively small change in process is leading to a significant reduction in victim withdrawals.

ADVERTISEMENT FEATURE: Bringing together governments, regulators, manufacturers, operators and end-users, Critical Communications World (CCW) is the premier free-to-attend international gathering where every stakeholder in the sector can connect, collaborate and shape the future of mission-critical technologies.

King's Birthday Honours: We are pleased to publish and recognise New Zealand policing recipients of the 2026 King's Birthday Honours. The team at Policing Insight offer our congratulations to Inspectors Ross Grantham and Neru Leifi and thank them for their service.

FEATURE: Mandatory training on autism awareness for police would equip officers with the skills needed to interact more effectively with neurodiverse communities, as well as increasing trusts and confidence, argues Edinburgh Napier University postgraduate student Victoria Paterson, whose own work with Police Scotland showed that officers “were really positive and wanted to get involved”, as she explained to Policing Insight’s Sarah Gibbons.

INNOVATION: Hate crime investigations are among the most complex and emotionally charged cases for officers, with more than half of cases ending due to victim attrition; Metropolitan Police Inspector Craig Went highlights the results of a new ‘secondary reassurance contact’ approach, developed with colleague DCI Dan Whitten, in which a relatively small change in process is leading to a significant reduction in victim withdrawals.

INTERVIEW: Following on from the recent Police Interview Summit organised by interview tools and software specialists Davidhorn, Policing Insight’s Sarah Gibbons spoke to company CEO Børge Hansen about the value of closer collaboration and understanding between police and suppliers, the importance of developing investigative interviewing skills through an officer’s career, and why forces should look beyond upfront technology costs to recognise the long-term operational benefits of technology investment.

ADVERTISEMENT FEATURE: Bringing together governments, regulators, manufacturers, operators and end-users, Critical Communications World (CCW) is the premier free-to-attend international gathering where every stakeholder in the sector can connect, collaborate and shape the future of mission-critical technologies.

INTERVIEW: Following on from the recent Police Interview Summit organised by interview tools and software specialists Davidhorn, Policing Insight’s Sarah Gibbons spoke to company CEO Børge Hansen about the value of closer collaboration and understanding between police and suppliers, the importance of developing investigative interviewing skills through an officer’s career, and why forces should look beyond upfront technology costs to recognise the long-term operational benefits of technology investment.

INNOVATION: Hate crime investigations are among the most complex and emotionally charged cases for officers, with more than half of cases ending due to victim attrition; Metropolitan Police Inspector Craig Went highlights the results of a new ‘secondary reassurance contact’ approach, developed with colleague DCI Dan Whitten, in which a relatively small change in process is leading to a significant reduction in victim withdrawals.

LATEST RESEARCH: This summary curates the key policing-related research that's been published online in the last week, with links to the original journal articles, and selected abstracts.