INTERVIEW: A traumatic experience early in Vernon Herron’s policing career gave him a personal insight into the services officers need to maintain their mental health and wellbeing; now he uses that experience, and many others gained during more than 30 years in policing, to ensure Baltimore PD officers have the right safety and wellness support, as he explained to Policing Insight’s Christine Townsend.

INTERVIEW: The US Office of Community Oriented Policing Services (COPS) has long been a pioneer of promoting community engagement and partnerships for law enforcement across America; Policing Insight’s Christine Townsend spoke to COPS’ Nazmia Comrie about investing in long-term initiatives, how community policing can improve violence reduction, and why digging into the data is crucial.

INTERVIEW: After a 30-year career which saw her rise to the top of the Aurora Illinois Police Department, former chief Kristen Ziman retired in 2021 and found herself facing a difficult transition; 18 months on, with her first book published, and putting her specialist interests in counter-terrorism and gun violence to good use, she’s not ready to give up making a positive difference just yet, as she explained to Policing Insight’s Christine Townsend.

INTERVIEW: Policing in the US and elsewhere is facing new and complex challenges around issues such as community trust, leadership, and recruitment and retention; Policing Insight’s Christine Townsend spoke to former police chief Kathleen O’Toole and policing consultant Bob Peirce about their new book, which draws in part on their experiences of working on Northern Ireland’s Patten Commission to suggest solutions for the crises facing policing in today’s divided communities.

INTERVIEW: As police forces around the world struggle to meet the growing demand of emergency calls related to people’s mental health problems, Austin Police Department in Texas has introduced a clinician-based ‘mental health crisis’ option for 911 callers which has improved the service to the public, cut use of force and arrest rates, and enabled officers to prioritise the response to crime, as Policing Insight’s Christine Townsend reports.

INTERVIEW: As Cambridge PD’s first female Commissioner, Christine Elow is determined to achieve her career-long ambition to “really make a difference”; and as a woman of colour and a parent to twin African-American 17-year-old sons, she’s also well aware that there are historical scars in the relationship between policing and some communities that are yet to heal, as she explained to Policing Insight’s Christine Townsend.

INTERVIEW: With the continuing global focus on improving public trust and confidence in policing, the issue of ethics in law enforcement has been central to many discussions; Policing Insight’s Christine Townsend spoke to Michael Josephson and Jim Dugan of the Josephson Institute of Ethics about their work with policing, the changing perceptions of ethical behaviour, and the challenges created by an exodus of senior leaders.

INTERVIEW: Often a target narcotic for law enforcement, MDMA is among a number of psychedelic drugs increasingly being used to treat US police officers and other first responders suffering from PTSD; Policing Insight’s Christine Townsend spoke to Lt Sarko Gergerian – a qualified psychotherapist and advocate of the approach – about his own experiences of receiving MDMA-assisted psychotherapy, which featured in a recent Netflix documentary.

INTERVIEW: A report by the Major Cities Chiefs Association (MCCA) has revealed significant growth in gun homicides and a proliferation of firearms, part-funded by Covid support fraud; Policing Insight’s Christine Townsend spoke to MCCA Executive Director Laura Cooper about the findings of the report, the threats posed by ghost guns and irresponsible owners, and why police arresting their way out of the crisis is unsustainable.

INTERVIEW: Having policed the city for more than 30 years, San Antonio Police Department Assistant Chief Karen Falks has seen huge changes to the community and the policing role; she talked to Policing Insight’s Christine Townsend about the importance of open data in gaining public trust, the challenges of the ever-changing criminal landscape, and the millennial view of policing careers.

INTERVIEW: It’s rare – if not unique – that a chief officer gets to build a sizeable new police department from scratch, setting out their vision, choosing their team, and implementing the latest processes and technologies; Policing Insight’s Christine Townsend spoke to Chief Norm Lipinski of Canada’s new Surrey Police Service about the combination of community focus and business acumen that he believes can build ‘a top-tier organization’.

INTERVIEW: The Capitol Building riots on 6 January 2021 were a dark day for US politics and an incredibly difficult one for policing, especially the officers of the Washington DC Metropolitan Police Department; Department Chief Robert Contee spoke to Policing Insight’s Christine Townsend about the continuing impact of the insurrection, his pride and passion for his role, and the ongoing challenges of policing America’s capital city.

INTERVIEW: In the wake of the 2014 University of California shootings, a number of US states began utilising Extreme Risk Protection Orders, with Florida’s Fort Lauderdale PD among those leading the way; Policing Insight’s Christine Townsend spoke to Detective Christopher Carita about the success of the so-called ‘red flag’ laws, and how the Parkland high school shooting in 2018 made things much more personal for FLPD’s Threat Response Unit.

INTERVIEW: Restorative justice (RJ) has been long been recognised as a potentially effective alternative to traditional criminal justice processes in many countries, but adoption of the approach has been much slower in the US; one keen advocate is Durham PD Chief Patrice Andrews, who spoke to Policing Insight’s Christine Townsend about the benefits of RJ, its role in reducing crime, and the support among officers for this and other diversionary tools.

INTERVIEW: Trauma-informed leadership (TIL) builds on a foundation of recognizing and understanding the mental and emotional scars and challenges that officers may be experiencing; Policing Insight’s Christine Townsend spoke to law enforcement psychologist Dr David Black about the potential benefits of TIL, the risks of generational trauma, and how giving leaders the opportunity to share stories can have a positive impact on them and their staff.

FEATURE: Police officers in the US are at higher risk of suicide than any other profession, but despite an increase in wellbeing programs across policing, evidence-based, data-driven approaches to tackle the issue and provide support are in short supply; the launch of the Law Enforcement Suicide Data Collection could be about to change that, as Policing Insight’s Christine Townsend reports.

INTERVIEW: As a number of cities across the US attempt to deal with an apparent rise in violent crime, Policing Insight’s Christine Townsend spoke to Prof Michael Smith of the University of Texas at San Antonio who, with colleagues from UTSA and in collaboration with the leadership and officers of Dallas PD, has developed an evidence-based plan to target violent crime that is already delivering results for the city.

INTERVIEW: The extensive and in some cases excessive searches of victims’ mobile phones and medical records in rape and serious sexual assault cases have reportedly prompted many victims to withdraw from the prosecution process; Policing Insight’s Christine Townsend spoke to UK Information Commissioner John Edwards about his report published today, which sets out new parameters and guidelines on the gathering and use of digital evidence from victims.

INTERVIEW: People with a disability form the single largest minority group in the US, and their interactions with law enforcement can often have damaging yet avoidable outcomes; Policing Insight’s Christine Townsend spoke to Dr Stephanie Zoltowski – and some of those she has trained – about the importance of improving police and first responders’ knowledge and understanding of disability and neurodiversity.

FEATURE: With policing under ever-increasing scrutiny over the use of force, a new programme launched by America’s Bureau of Alcohol, Tobacco, Firearms and Explosives is looking to improve understanding among the media and the public about law enforcement use-of-force policies and the split-second decisions officers may need to take, as Policing Insight’s Christine Townsend reports.

INTERVIEW: As LAPD’s Director of Police Training and Education, Dr Luann Pannell is using her insight as a psychologist to reshape the Department’s training approach and ensure resilience and good mental health receive as much focus as procedures and practical skills, as she explained to Policing Insight’s Christine Townsend.

FEATURE: With law enforcement in the US and globally having experienced an unprecedented challenge in the form of COVID-19, the Police Executive Research Forum (PERF) has gathered together the relevant research, experiences and impact of the pandemic to produce a recent ‘lessons learned’ publication, as Policing Insight’s Christine Townsend reports.

INTERVIEW: Boulder PD Chief Maris Herold has a wealth of policing experience, including at the forefront of significant reform; she spoke to Policing Insight’s Christine Townsend about the holistic governance approach, the importance of involving communities and other agencies in tackling gun crime, and why police departments need to focus more strongly on prevention rather than reaction.

INTERVIEW: A new early intervention system adopted by Dallas PD can highlight those officers who need more support and training to improve their performance; Deputy Chief Catrina Shead spoke to Policing Insight’s Christine Townsend about the system, as well as current recruitment challenges, and why experience and observation are as important as education.