Operational policing

INTERVIEW: The period of mourning and subsequent state funeral for HM Queen Elizabeth II involved one of the UK’s largest ever policing operations at multiple locations; Chief Constable Lucy D’Orsi, who led Operation London Bridge, spoke to Policing Insight Contributing Editor Sarah Gibbons about the scale and complexity of the operation, the pride and professionalism of officers and staff, and the “hidden heroes” behind the scenes.

FEATURE: The violence that erupted this month between members of the Muslim and Hindu communities in Leicester took many community leaders by surprise, and has prompted concerns that disorder could spread to other parts of the UK; the confrontations suggest such faith-based tensions could be a worrying development, says Policing Insight’s Andrew Staniforth, but a new EU project has been launched to target religion-based community conflicts.

ADVERTISEMENT FEATURE: NEW DATE FOR WEBINAR: Currently a high number of business crimes go unreported due to the protracted nature of reporting and sharing securely the related (often CCTV) evidence. The NICE Investigate solution addresses this issue by allowing businesses to, voluntarily, pre-register their cameras, via the ‘Business Portal’, to their local police force – to find out how, join our webinar on the new date of Tuesday, 4th October at 14:00 BST / 9:00am EDT

FEATURE: Improving mental health and wellbeing for police, as well as the response to those in mental health crisis, is a key concern for law enforcement globally; Jacqueline Durand, Acting Director (Strategy) at the Australia New Zealand Policing Advisory Agency (ANZPAA), looks at what is being done in both countries to support officers, as well as efforts to respond collaboratively with paramedics and mental health to those community members in crisis.

ADVERTISEMENT FEATURE: The violence against women and girls delivery framework, which launched in December 2021, sets out how policing will radically improve its response to violent and sexual crimes, and build trust and confidence. The WEPROTECT instant victim referral service enables officers to provide faster access to civil legal support and court orders to help protect victims from further abuse.

OPINION: As UK policing once again faces criticism for its response to anti-monarchy protests – with officers accused of creating a ‘police state’ if they take action, and being ‘woke’ if they don’t – Senior Policing Lecturer Owen West, a former chief superintendent, argues that it’s time for policing leadership to fill the vacuum in the public debate by defending and promoting the values of the service, or risk a further loss of public trust and confidence.

OPINION: The recent death of nine-year-old Olivia Pratt-Korbel in a shooting in Liverpool has highlighted the city’s continuing struggle with gangs, guns and violent crime; Dr Robert Hesketh, Policing Studies lecturer at Liverpool John Moores University, believes a continuing pattern of social exclusion and poverty is leading to organised crime and violence on Merseyside and elsewhere, but that preventative policing could be a step towards solving the problems.

ADVERTISEMENT FEATURE: This year, the National Police Chiefs' Council (NPCC) Homicide Working Group will be returning to The Queens Hotel, Leeds to host the 2022 National Conference for Senior Investigating Officers running from 31st October to 2nd November. In a world emerging from the Covid pandemic and returning to a new normality, and with early signs of homicide returning to pre-pandemic levels, the focus is on learning from shared investigative experience whilst adopting a reduction and homicide suppression mindset.

OPINION: In what are widely recognised as difficult times for policing, new technology could help to transform service delivery and performance, but is still often regarded as a problem rather than an opportunity; Martin Taylor of cloud communications specialists Content Guru believes the successful implementation of that technology – particularly in relation to omnichannel public contact – could achieve real transformative benefits for both police and the public.

ADVERTISEMENT FEATURE: The 2021/22 PEEL assessments of police forces in England & Wales by Her Majesty's Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) have highlighted some exceptional performances but also areas to improve in contact management and providing a service to the victims of crime. Steve Norris explains how the Salesforce solution can equip forces with appropriate technology to improve communication with victims of crime and meet their needs.

ADVERTISEMENT FEATURE: The Australian Institute of Professional Intelligence Officers (AIPIO) is launching the International Intelligence Conference 2022 (II2022). AIPIO President Dr Phil Kowalick introduces the conference and invites members and other delegates to take part 23rd to 26th of October 2022 in person and online.

FEATURE: The latest HM Inspectorate review of call handling at Police Scotland – a function that’s been the subject of five reports since the tragic deaths of two members of the public in 2015 – has highlighted impressive progress in the service’s contact model, but has called for better links with other public sector agencies to ease the response burden on policing, as Policing Insight’s Contributing Editor Sarah Gibbons reports.

ADVERTISEMENT FEATURE: Currently a high number of business crimes go unreported due to the protracted nature of reporting and sharing securely the related (often CCTV) evidence. The NICE Investigate solution addresses this issue by allowing businesses to, voluntarily, pre-register their cameras, via the ‘Business Portal’, to their local police force – to find out how, join our webinar Tuesday, 20th September at 14:00 BST / 9:00am EDT

FEATURE: A series of workshops for UK and international delegates on key policing issues has developed recommendations to tackle some of today’s toughest policing challenges; ahead of next week’s London Policing College International Conference, where the proposals will be further debated and refined, College Managing Director and former Met Police Deputy Assistant Commissioner Rod Jarman outlines the workshop outcomes, the recommendations to date, and the potential benefits for policing.

ANALYSIS: When human remains were found in two suitcases bought in a storage auction in New Zealand it made headline news around the world, but dead bodies are discovered in bags and suitcases with surprising regularity; Dr Paola Magni, Senior Lecturer in Forensic Science at Murdoch University, explains the key role insects can play in determining the details of such deaths, and outlines a ground-breaking experiment underway in Western Australia which will help to solve such crimes.

OPINION: As successful private sector organisations look to develop customer service models built on a rapid and efficient response, UK policing is finding itself struggling with delays in service, lengthy backlogs, and in some cases no response at all; Devon and Cornwall Acting Superintendent Stephen Lenney argues that by changing to a ‘today’s policing today’ approach, forces could improve service, reduce costs and waste, and increase public confidence.

INTERVIEW: Having policed the city for more than 30 years, San Antonio Police Department Assistant Chief Karen Falks has seen huge changes to the community and the policing role; she talked to Policing Insight’s Christine Townsend about the importance of open data in gaining public trust, the challenges of the ever-changing criminal landscape, and the millennial view of policing careers.

OPINION: Among the many reasons given for the ‘unacceptable’ levels of police detections of acquisitive crime in England and Wales, effective investigative technology (or the lack of it) has a key part to play; Iain Donnelly, a former digital investigations and intelligence force lead and now advisor to technology companies working with policing, believes a lack of understanding among senior leaders, a default of dealing with large corporates, and the overfocus on digital forensics are among the key issues.

INTERVIEW: It’s rare – if not unique – that a chief officer gets to build a sizeable new police department from scratch, setting out their vision, choosing their team, and implementing the latest processes and technologies; Policing Insight’s Christine Townsend spoke to Chief Norm Lipinski of Canada’s new Surrey Police Service about the combination of community focus and business acumen that he believes can build ‘a top-tier organization’.

OPINION: The recent case of Child Q has highlighted the use of strip searches by police, particularly in relation to searches of children and the disproportionate use of the process involving Black, Asian and minority ethnic people; Matteo Tiratelli, Political Sociology Lecturer at UCL, believes the lack of accurate data around strip-searches in the UK underlines the need for a much wider debate about the issue.

INTERVIEW: Ahead of this week’s London Policing College workshop on policing public protest in Germany, keynote speaker Dr Bernd Bürger of the Bavarian Police Institute of Further Education spoke to Policing Insight’s Keith Potter about the importance of communication and negotiation in handling demonstrations, the need for officers and commanders to have expertise and experience, and the benefits of establishing full-time public order policing units.

ANALYSIS: With public services under increasing pressure, leaders need to refresh their thinking on harnessing the considerable untapped resources in every community; in the second in a series of articles, Intensive Engagement’s Richard James (a former police territorial commander), Citizens in Policing specialist Dr Iain Britton, and Jayne Pascoe (Neighbourhood Watch Network) suggest there is no shortage of support available – but can leaders turn the key to unlock this resource?

ADVERTISEMENT FEATURE: Join us in Cardiff this September for the inaugural National Police Chiefs’ Council Serious Organised Acquisitive Crime (SOAC) Conference 12th to 13th September at the Mercure Holland House Hotel. The conference, supported by Policing Insight as media partner, will bring together law enforcement agencies from across the United Kingdom and Europe, as well as leaders throughout the business world to present our joint approach to SOAC across the UK.

INTERVIEW: Ahead of this week’s workshop on the use and abuse of technology in relation to human trafficking, Temporary Chief Inspector Mark O’Donoghue, who helped to create and deliver human trafficking training to police in Vietnam, spoke to Policing Insight’s Keith Potter about the importance of international collaboration, tackling upstream crime to prevent downstream harm, and the UK’s role in sharing tech investigation expertise.