Technology/equipment/services

ADVERTISEMENT FEATURE: Facial recognition has become an essential technology for law enforcement and government agencies. Retrospective facial recognition system is an ideal tool for this fast-paced world, because it helps officers to identify suspects in a fraction of the time.

OPINION: As the first digital natives of AI-fluent Generations Alpha and Beta come of age, law enforcement agencies and policymakers will face an unprecedented criminal landscape shaped by tech tools, hyper-personalized algorithms, and borderless digital worlds; Cognyte’s Yakir Bitterman, a Webint Product Owner and open-source intelligence specialist, explores the behavioral trends among digital natives, and looks ahead at the changing and challenging misinformation threat landscape that awaits them.

FEATURE: Policing and artificial intelligence (AI) experts from the UK, Australia, US, Canada and the UAE came together recently to explore international insights into policing in the age of AI, highlighting the challenges around improving tech capability, overcoming fragmentation, the need to engage and explain to the public and police staff, and the dangers of eroding police discretion, as well as the increasing threats from the criminal use of AI, as Policing Insight’s Sarah Gibbons reports.

INTERVIEW: Since Krissy Barrett’s appointment last month as Commissioner of the Australian Federal Police (AFP), she has been setting out some of the challenges facing the organisation in the current policing landscape; she recently spoke to Policing Insight’s Sarah Gibbons about her aims for leading the force to meet the evolving threats, the AFP’s unique technical and collaborative capabilities, and her ambition to ensure the AFP is “the best police agency in the world to work in”.

ADVERTISEMENT FEATURE: Artificial Intelligence (AI) is already starting to transform policing and other emergency services. Jamie Wilson of NiCE explains how the true benefits of AI lie in extracting valuable insights from data. A notable example of this is in emergency communications centres.

FEATURE: The latest review from the National Cyber Security Centre (NCSC) warns that the “opaque” nature of computer technology is leaving both state and organisational systems vulnerable to cyber-attack; the review also set out the steps that organisations can take to increase system transparency and reduce risks, as well as highlighting the range of initiatives the NCSC is currently delivering to improve resilience and target cybercriminals, as Policing Insight’s Sarah Gibbons reports.

ANALYSIS: Policing is looking to technology to establish new channels for public contact, but the impact on public-police encounters has until now been little studied; a three-year research project by SIPR Director Professor Liz Aston, Senior Criminology Lecturer Dr Helen Wells, Criminology Lecturer Dr Estelle Clayton, UCL Professor Ben Bradford, and Criminology Professor Megan O’Neill, has highlighted valuable learning on a range of issues including accessibility, the importance of human interaction, and confidence in policing.

OPINION: Artificial intelligence (AI) is playing an increasing role in policing – both in tackling crime and improving efficiency – with suggestions that it could also be key to improving public trust and confidence; but Leeds Trinity University Associate Professor Jonathan Jackson and PCDA Programme Lead Katie Oxley argue that while AI may offer valuable advantages, public trust and confidence also depend on the quality of interaction with individual officers, so ‘street craft’ and communication skills remain crucial.

OPINION: Police forces globally face continuing modernisation challenges – with technology a key element in driving change – but the employee experience is often neglected in the transformation process; Phillip Bland, Global Government Advisor at experience management specialists Qualtrics, sets out how forces can ensure the frontline employee voice is heard, measured and acted upon in the police modernisation process.

OPINION: In the latest in a regular series of articles from the Association of Police and Crime Commissioners (APCC), Bedfordshire PCC John Tizard, the APCC’s Joint Lead on Performance, Data and New Tech Ethics, looks at the increasing adoption of artificial intelligence and technology in policing, and highlights the steps he has taken in his own force around accountability and governance, which could help achieve the APCC’s aim of a roadmap towards a strong ethical governance framework with PCCs at the centre.

ADVERTISEMENT FEATURE: Today’s law enforcement leaders are pressured to do more with less – all while managing new waves of crime, volumes of complex data and growing demands for public transparency. That’s why departments across the globe are turning to evidence-based policing powered by data and AI, to improve decision making, build trust and work more efficiently.

INNOVATION: Following the recent launch of a new framework and principles for the “ethical and responsible” use of artificial intelligence (AI) across police forces by the Australia New Zealand Policing Advisory Agency (ANZPAA), Policing Insight’s Sarah Gibbons spoke to ANZPAA Policy & Research Officer Anastasia Pierakos about the aims of the guidance, the need to ensure the police use of AI is not “siloed” within specialist teams, and the importance of addressing issues such as transparency, accountability and oversight.

OPINION: The collapse over the past decade of construction firms Carillion and ISG and provider Robin Hood Energy highlighted the dangers to public services and the risks for government of major single suppliers going bust; but as Content Guru Co-Founder and Deputy CEO Martin Taylor warns, the collapse of key policing supplier could disrupt critical communication channels, damage public confidence and compromise public safety – so what can forces be doing to reduce those risks?

INTERVIEW: After leading Merseyside Police for just over four years, Serena Kennedy recently stepped down from her role as the Chief Constable of the fifth largest force in England and Wales; speaking with Policing Insight’s James Sweetland shortly before her departure, she reflected on the changing nature of police leadership, debates about national reform, and shared her perspective on what the planned new National Centre of Policing (NCoP) should look like.

FEATURE: An Inspectorate report into the UK National Crime Agency’s National Data Exploitation Capability (NDEC) is warning that the Agency risks missing vital intelligence due in part to a mounting “technical debt” that means it spends much of its annual IT budget updating hundreds of legacy systems rather than investing in long-term technology solutions, with NDEC staff using outdated and obsolete IT when trying to work on large volumes of data, as Policing Insight’s Sarah Gibbons reports.

INNOVATION: As International Control Room Week gets underway, Essex Assistant Chief Constable Stuart Hooper, the National Police Chiefs’ Council Contact Operations Lead, outlines the development of AI Post-Call Analysis, which produces concise, easy-to-read summaries of all incoming control room contact and automatically categorises calls by topic to enable rapid retrieval and analysis – one of a tranche of technical innovations designed to help forces “move from overwhelmed to empowered”.

OPINION: California has become the second US state to bring in legislation requiring transparent notice that artificial intelligence (AI) has been used to draft a police report; George Washington University’s Professor Andrew Guthrie Ferguson believes that, with officers in some states using predictive text to write formal statements based on audio transcripts from body-worn cameras, transparency, the training of AI models, and understanding the risks of relying on AI are among the issues that need to be examined.

FEATURE: A recent paper published as part of collection of insights by the EU Knowledge Hub on Prevention of Radicalisation highlights the role played by social media and digital networks and algorithms in creating a landscape of online extremist antisemitism; Policing Insight’s Andrew Staniforth looks at the risks to both Jewish communities and wider democracy set out in the paper, as well as efforts to counter the digital dangers.

ADVERTISEMENT FEATURE: Fraud is rising fast in the UK, fuelled by scams and schemes that thrive on social media. In this article, Fivecast’s David Janson examines why investigators need AI-powered open-source intelligence to uncover hidden networks and stay ahead of increasingly organised criminals.

INTERVIEW: With law enforcement increasingly looking to artificial intelligence (AI) to improve efficiency and enhance outcomes, forensic psychologist Dr Brandon May, Assistant Professor at the Florida Institute of Technology, fears that policing is becoming over-reliant on AI – particularly generative AI in areas such as investigative interviewing, which he argues require skills such as intuition, emotional intelligence or judgement that AI doesn’t have, as he explained to Policing Insight’s Sarah Gibbons.

OPINION: A new report on the police use of live facial recognition highlights the rapidly expanding deployment of the technology, and calls for the creation of a new national co-ordination capability to systematise its best practice use, as report author James Sweetland, Senior Consultant at policing, justice, and public safety consultancy Leapwise, explains.

ADVERTISEMENT FEATURE: With the huge potential of data analytics and artificial intelligence (AI) beginning to be leveraged in policing, former long-serving police officer John Kilburn, now with data and AI specialists SAS, spoke to Policing Insight about some of the potential benefits of the new technology for both the policing and the public, the importance of transparent and explainable applications of AI, and how incremental approaches to developing systems within forces can lead to long-term gains.

INTERVIEW: Greater Manchester Police’s Chief Superintendent Phil Davies leads for the force on data strategy, as well as on data foundations for the National Police Chiefs’ Council’s Data and Analytics Board; he spoke to Policing Insight’s Sarah Gibbons about the benefits of police borrowing the “digital twin” concept widely used in industry, the need for efficient data quality and management, and how realisation around the importance of data is finally hitting home in policing.

OPINION: The recent use of live facial recognition (LFR) by the Metropolitan Police at Notting Hill Carnival brought the new technology back under the spotlight; Dr Asress Gikay, Senior Lecturer in AI, Disruptive Innovation and Law at Brunel University of London, argues that LFR is here to stay, and rather than “pushing unrealistic proposals of bans or moratoriums”, the debate should be weighing the trade-offs between human rights and public safety to ensure the proportionate use of the technology.