Is artificial intelligence the solution for policing in England and Wales?

19th November 2025Jonathan Jackson, Associate Professor, Leeds Trinity University

Artificial intelligence (AI) is playing an increasing role in policing – both in tackling crime and improving efficiency – with suggestions that it could also be key to improving public trust and confidence; but Leeds Trinity University Associate Professor Jonathan Jackson and PCDA Programme Lead Katie Oxley argue that while AI may offer valuable advantages, public trust and confidence also depend on the quality of interaction with individual officers, so ‘street craft’ and communication skills remain crucial.

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Is artificial intelligence the solution for policing in England and Wales?

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