INTERACT: How can police build confidence with various publics amidst technological changes to police contact?

20th November 2025Dr Liz Aston, Edinburgh Napier University

Policing is looking to technology to establish new channels for public contact, but the impact on public-police encounters has until now been little studied; a three-year research project by SIPR Director Professor Liz Aston, Senior Criminology Lecturer Dr Helen Wells, Criminology Lecturer Dr Estelle Clayton, UCL Professor Ben Bradford, and Criminology Professor Megan O’Neill, has highlighted valuable learning on a range of issues including accessibility, the importance of human interaction, and confidence in policing.

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INTERACT: How can police build confidence with various publics amidst technological changes to police contact?

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