Beyond the badge: Prioritising the frontline employee voice to modernise policing

14th November 2025Phillip Bland, Global Government Advisor, Qualtrics

Police forces globally face continuing modernisation challenges – with technology a key element in driving change – but the employee experience is often neglected in the transformation process; Phillip Bland, Global Government Advisor at experience management specialists Qualtrics, sets out how forces can ensure the frontline employee voice is heard, measured and acted upon in the police modernisation process.

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Beyond the badge: Prioritising the frontline employee voice to modernise policing

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