Technology/equipment/services

NEWS: Issues with the Athena system, used by nine UK police forces to share intelligence and build case files, were highlighted on the BBC this week but CoPaCC's Police ICT User Survey shows the problems are not confined to Athena. Scroll down to listen to the Police Federation's Simon Kempton and Policing Insight's publisher and CoPaCC Chief Executive Bernard Rix being interviewed about the challenges facing police ICT.

OPINION: In the recent CoPaCC Police ICT: User Perspectives 2018 report officers and staff express dissatisfaction with equipment, training and support that is preventing them from policing to the best of their ability. Simon Kempton, Deputy National Treasurer and National Board Member of the Police Federation of England & Wales, gives his view on the report findings.

OPINION: A lack of integration and interoperability between ICT systems coupled with outdated hardware continue to hamper Scottish police officers but, in his foreword to CoPaCC's Police ICT: User Perspectives 2018 report, President of the Association of Scottish Police Superintendents Ch Supt Ivor Marshall says the recently agreed £298 million for ICT investment is an opportunity to create a system fit for purpose.

OPINION: "Technology is changing fast and it’s essential that we keep a handle on the police ICT user experience, so we can better understand the challenges facing users and look for solutions" says Ch. Supt. Paul Griffiths, Vice President of the Police Superintendents Association in his foreword to the CoPaCC Police ICT: User Perspectives 2018 report.

INSIGHT: Published today, the "Police ICT: User Perspectives 2018" report includes articles providing a range of views on the results and what should happen next. Policing Insight's editor, Tina Orr Munro, here acknowledges that some progress on police ICT has been made since last year's survey - but widespread frustrations reveal the police service still has a very long way to go.

NEW REPORT: The results of this year's Police ICT User survey have now been published, with police officers and staff expressing deep dissatisfaction with ICT provision in their forces. They tell a story of badly specified, out-of-date equipment, slow and unreliable systems with poor integration combined with a lack of suitable training and support.

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. The report provides a unique insight into the views of the frontline on the provision of ICT in their force, based on CoPaCC's national survey. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 11 (of eleven).

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. The report provides a unique insight into the views of the frontline on the provision of ICT in their force, based on CoPaCC's national survey. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 10 (of eleven).

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. The report provides a unique insight into the views of the frontline on the provision of ICT in their force, based on CoPaCC's national survey. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 9 (of eleven).

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. The report provides a unique insight into the views of the frontline on the provision of ICT in their force, based on CoPaCC's national survey. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 8 (of eleven).

ANALYSIS: CoPaCC's Police ICT User Survey had its first public airing this month when CEO Bernard Rix presented its findings to a conference of police ICT suppliers. But what can the service and suppliers learn from the results of the survey?   

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. The report provides a unique insight into the views of the frontline on the provision of ICT in their force, based on CoPaCC's national survey. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 7 (of eleven).

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. The report provides a unique insight into the views of the frontline on the provision of ICT in their force, based on CoPaCC's national survey. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 6 (of eleven).

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. The report provides a unique insight into the views of the frontline on the provision of ICT in their force, based on CoPaCC's national survey. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 5 (of eleven).

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. The report provides a unique insight into the views of the frontline on the provision of ICT in their force, based on CoPaCC's national survey. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 4 (of eleven).

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. The report provides a unique insight into the views of the frontline on the provision of ICT in their force, based on CoPaCC's national survey. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 3 (of eleven).

ANALYSIS: CoPaCC's thematic report 'Police ICT: User perspectives' revealed users had similar perceptions of their ICT, but there were wide variations in terms of levels of satisfaction. Ian Wiggett takes a closer look at the findings of the survey to discover why. 

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. The report provides a unique insight into the views of the frontline on the provision of ICT in their force, based on CoPaCC's national survey. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 2 (of eleven).

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. Following a survey of police officers from 44 police forces, the report provides a unique insight into the views of the frontline on the provision of ICT in their force. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 1 of the survey, and identifies some potential "quick wins" for forces and suppliers.

Analysis: CoPaCC’s Police ICT User Survey results revealed superintendents in Scotland expressed some of the highest levels of dissatisfaction with aspects of their ICT provision.  Chief Superintendent Ivor Marshall, President of the Association of Scottish Police Superintendents (ASPS), takes a closer look at what the results mean.

Analysis: The results from UK policing's first independent ICT User Survey - published today - are already having a positive impact thanks to the quality of the data, but it is just the beginning of the journey, according to the police associations that have lent their support to the survey.

NEW REPORT: The latest CoPaCC thematic report 'Police ICT: User perspectives' is published today. Following a survey of police officers from 44 police forces, the report provides a unique insight into the views of the frontline on the provision of ICT in their force. The results and feedback from end users are required reading for police managers, buyers and suppliers.

NEWS: The results of the first annual police ICT user survey will be published shortly. Undertaken by CoPaCC and supported by the Police Federation of England and Wales, the Police Superintendents' Association of England and Wales, and the Association of Scottish Police Superintendents, the survey provides a unique, independent insight into what police officers really think of their police ICT systems. Policing Insight talks to senior stakeholders involved in the survey about its potential impact and what needs to change. We also announce the winner of the survey prize draw for an iPad.

Interview: The company behind the TASER  X2 hopes its latest device will boost public reassurance and police accountability, but Matt Spencer, MD, Axon Public Safety, says changes to the latest model are just the beginning of a technological revolution in policing.