Perceptions vs reality: The implications of improving public understanding of policing
FEATURE: Speaking at a recent webinar hosted by the Canadian Association of Police Governance, Police Research Lab Director Professor Craig Bennell highlighted the importance of an “informed public” if policing leaders and policymakers are to base practice and decision-making on data drawn from public surveys; he also reiterated the need for “positive public contact”, the value of factual clarity, and the benefits of a calmer police communications response to major incidents, as Policing Insights Christine Townsend reports.