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World Class Policing Awards: Week five finalists announced!

Each week, Policing Insight publishes details of the finalists in this year's World Class Policing Awards sponsored by Accenture. This week, the brilliant nominees include an operation that has led to the arrest of thousands of drug dealers, a first aid programme for frontline officers that has already saved 15 lives and a telematics fleet system that ensures optimal use of vehicles.

Policing Insight is delighted to publish the fifth set of finalists in the inaugural World Class Policing Awards sponsored by Accenture.

This week the outstanding array of nominations feature the Chilean Police’s ‘Microtrafficking Zero’ (MTO) Plan which has led to the arrest of 12,000 drug dealers, Queensland Police’s Tactical First Aid programme for 11,000 frontline police officers which has already saved 15 lives and Kent Police’s telematics fleet system which ensures vehicles are used to best operational capacity.

World Class Policing received well over 100 entries which have been rigorously judged against specific criteria by an expert panel consisting of senior police stakeholders.

Six winners will be announced at a special awards ceremony 14 November in central London. One of the six winners will also scoop the overall prize. 

The awards are listed alphabetically.

Police & community action to fight drug dealers – The Microtrafficking Zero (MT0) Plan

Chile’s Policía De Investigaciones (PDI) have worked with local communities across the country to tackle drug trafficking by targeting neighbourhood dealers, as part of the Microtrafficking Zero (MTO) Plan. More than 500 detectives in 100 police teams have been assigned to fighting small-level drug sales in the operation, which is a key component of the National Security Plan. Since 2014 the PDI has arrested over 12,000 drug dealers and seized more than 1,800kgs of drugs.

Lead force: Investigation Police of Chile (PDI)

Partners: Department of Interior, Control Management Division (DIPRES)

Police Crime Prevention Initiatives

Police Crime Prevention Initiatives (CPI) is a not-for-profit, police-owned organisation that works on behalf of police and crime commissioners and chief constables to deliver innovative and ground-breaking crime prevention and demand reduction initiatives. Supporting the wider UK police service, government and the general public, Police CPI has achieved some significant successes – including Secured by Design, the crime prevention and reduction standards incorporated into more than one million new homes since being launched in 1989.

Lead force: South Yorkshire Police

Partners: Police Crime Prevention Initiatives (Police CPI)

Police Scotland – Domestic Abuse Prioritisation, Commitment and Change Programme

Police Scotland is working collaboratively with partners and investing significant time, effort and resource to tackle domestic abuse (DA). Measures have included training 22,000 staff on the complexities of DA, contributing to the development of ground-breaking legislation recognising the full spectrum of abuse, using innovative technology (including a national alarm system) to improve victim safety, and creating the DA Task Force, a team of 60 dedicated detectives located across Scotland to tackle perpetrators posing the greatest threat.

Lead force: Police Scotland

Queensland Police Tactical First Aid Project

The development and implementation of Tactical First Aid Training for approximately 11,000 front line police in Queensland leap-frogged traditional approaches to deliver specialist training to general duties officers. Since the programme was rolled out more than 15 people have been saved from potentially (in some cases certain) fatal injuries, and the medical recovery outcomes have been improved for countless more. The training, usually reserved for specialist tactical teams, has brought forward significant capability for police and the community.

Lead force: Queensland Police Service

Partners: Queensland Health, TacMED Australia

RASSO Gatekeeper Project

This innovative approach involves specialist West Yorkshire detectives working alongside CPS prosecutors on rape and serious sexual offence (RASSO) cases, to improve investigation standards and secure the best possible evidence before a lawyer formally reviews the case. Officers assess all draft files, ensuring enquiries have been exhaustive and to the highest standards. As a result, charging rates for RASSO cases were nearly double the national average in 2018, benefitting victims, police, the CPS and the wider criminal justice system.

Lead force: West Yorkshire Police

Partners: CPS Complex Casework Unit – Rape and Serious Sexual Offences (RASSO)

Single Online Home – Digital Public Contact Programme, Digital Policing Portfolio

Single Online Home (SOH) is a ground-breaking business transformation project using digital to deliver a step-change in how police forces interact with the public. This national web-based platform and digital ‘front counter’ enables people to report incidents, apply for licenses, and provide and discover information about crime locally. Underpinned by user-focused design principles, best-practice project management and programme delivery, SOH is live in 17 forces across England and Wales, with seven more scheduled to join by April 2020.

Lead force: Sussex Police Force

Partners: Metropolitan Police Service (National Content Team), Sarax Consultants

Strategic Alliance – Devon & Cornwall Police and Dorset Police Drone Team

The Strategic Alliance was the first force in the country to be innovative in creating a drone team. Consisting of a sergeant and three PCs, the team worked with a leading drone company and the Civil Aviation Authority to identify the latest technology suitable for policing purposes. Establishing new working practices involving legislation not previously used by police, they have been instrumental in setting standards across the UK, with many other forces seeking their advice and guidance.

Lead forces: Devon & Cornwall Police and Dorset Police Strategic Alliance

Telematics for Fleet Utilisation

Essex and Kent Police Transport Services is a collaborative department providing management, maintenance and repair services for a combined fleet of 1,778 vehicles. Exploring new technology, the forces have jointly implemented a telematics fleet system based on a leading commercial monitoring/tracking solution to ensure vehicles are utilised to the best operational capacity. The result has been less bureaucracy for officers, reduced vehicle wastage, enhanced repair and maintenance scheduling, greater efficiency of vehicle use, and improved vehicle availability.

Lead force: Kent Police

Partners: Essex Police

Terrorist incident at Exeter Synagogue – a world-class policing, partnership, and community response

In July 2018, Exeter Synagogue was the target of an arson attack that was captured on CCTV; within minutes a local man was arrested. CID officers working with CT colleagues went ‘above and beyond’, neighbourhood and diversity staff provided exceptional victim care and, brought together by police, local faith and civic partners gave outstanding support to the Jewish community. The suspect, who held extreme, white supremacist views, was later sentenced to an indefinite hospital order, and a 10-year terrorism reporting order.

Lead force: Devon & Cornwall Police

Partners: Exeter Synagogue and the Jewish Community Safety Trust; Exeter Cathedral; Exeter City Council and Community Safety Partnership; Counter Terrorism Policing South West & CT CPS

The World Class Policing Awards celebrate and acknowledge the best in all aspects of 21st century policing. The awards reflect that effective modern day policing requires partnership and collaboration, whether in teams of officers and staff; collaboration between forces; multi-agency operations; wider public sector involvement; and collaboration also with the supplier community and beyond.

The awards also recognise that successful outcomes and developments in policing come from a blend of innovative, committed and well trained personnel, serving, engaging and protecting the public, delivering good practice, using technology and systems to police efficiently and effectively.

This year’s awards are supported by National Police Chiefs Council, Police Superintendents’ Association, the Police Federation of England and Wales, the College of Policing, Police ICT and techUK.

The Founder sponsors for the World Class Policing Awards 2019 are  AccentureSopra SteriaChorus IntelligenceGrant Thornton and KPMGPolicing Insight ( and Police Oracle ( are the official Media Partners for the World Class Policing Awards 2019.

Entry for next year’s World Class Policing Awards 2020 will open in the new year.

Read about the other finalists here:

World Class Policing Awards: Final nine finalists announced!
This week, once again, the fantastic nominees cover the gamut of policing from the huge, coordinated response to the poisonings in Salisbury to an integrated anti-stalking unit and the use of video-game technology to create virtual police training scenarios.

World Class Policing Awards: Week four finalists announced!
This week, the brilliant nominees include an operation to foil an attempt to kill the UK Prime Minister, a project to better support children exposed to domestic abuse and a highly complex investigation that resulted in the conviction of a major organised crime group.

World Class Policing Awards: Nine more outstanding finalists published
This week, our outstanding nominations include a mobile technology project that has freed up over half a million officer hours a year and an intelligence officer whose work targeting online child abuse has led to 270 arrests.

World Class Policing Awards: More details of the outstanding finalists published!
This week, the outstanding nominations include a police cadet scheme for adults with learning difficulties, a new mobile fingerprint reader, a drink awareness project in Australia and many more.

The final countdown: A focus on the finalists for the World Class Policing Awards
From missing people to reducing offending to fulfilling potential in the work place and fast-tracking detectives – Policing Insight is delighted to publish a series of six weekly articles highlighting the 54 finalists for the inaugural World Class Policing Awards. We present the first nine in alphabetical order.

World Class Policing Awards: Shortlisted nominations announced
Following rigorous judging of over 100 UK and overseas entries to the inaugural World Class Policing Awards, the shortlist of nominations has now been finalised! See if your force has made the final cut.

World Class Police Awards Judging Process

Nominations were submitted to an online portal by police forces themselves or by third parties. All nominations were required to have a ‘lead police force’ and be endorsed by the chief constable of that force. The judging panel then reviewed the submissions and scored the nominations out of ten with marks awarded for fulfilling the World Class Policing characteristics and for overall quality of the submission.

The shortlisted nominations all go forward to be represented at the awards ceremony and to be put forward for consideration by the judges when they select the overall winners.

The World Class Policing Awards judging panel

The World Class Policing Awards judging panel is comprised of experienced and expert representatives from across policing in the UK and overseas. They include:

  • John Apter, Chair of the Police Federation for England & Wales
  • Superintendent Danny Hatfield, Chief of Staff at Police Scotland
  • Chief Superintendent Ian Wylie, Police Superintendents’ Association
  • Rachel Tuffin, Director of Knowledge and Innovation at the College of Policing
  • Ian Bell, CEO Police ICT Company
  • Mark Evans OBE, Deputy Chief Executive: Service Delivery at New Zealand Police
  • Assistant Commissioner Neil Basu, Metropolitan Police Service
  • John Azah, Kingston Race and Equality Council
  • Ben Bradford, Institute for Global Cities at UCL
  • Rick Muir, Director of the Police Foundation
  • Allan Fairley, Chair of techUK’s Justice & Emergency Services Committee
  • Stephen Kavanagh QPM, former Chief Constable of Essex Police and Chair of the World Class Policing Steering Group

Nomination categories

The nominations could represent one or more categories across the range of policing activity:

  • Victim support including improvements in identification of vulnerability
  • New system/technology implementation
  • Outstanding or complex investigations
  • Operations delivering difference
  • Projects driving change
  • Crime prevention reducing harm in communities (real or virtual)
  • Business change to tackle new and emerging offences
  • Training and development in a changing world
  • Employee and officer welfare building sustainable policing

The overall winners will be selected regardless of category but special commendations by category will be awarded where appropriate.

Characteristics of a successful World Class Policing Awards nomination

As well as explaining and evidencing why they represented examples of World Class Policing, the nominations also had to demonstrate and evidence some or all of the characteristics of World Class Policing:

  1. Did the activity demonstrate exceptional performance?
    – Efficiency
    – Effectiveness
    – Improving police legitimacy
    – Value for money
    – Successful outcomes set out and achieved
  2. Did the activity demonstrate progressive policing?
    – Innovative strategy/tactics
    – A new system or technology developed
    – A new technique or practice
    – The activity and benefit can replicated by other organisations
    – Complexities that were overcome
  3. Was the activity collaborative?
    – A team effort or an effort across multiple teams
    – Collaboration with another police force/agency
    – Local collaboration with other agencies
    – National collaboration with other agencies
    – International collaboration with other forces/agencies
    – Industry, academic or 3rd sector collaboration
    – How were strategic hurdles overcome?
    – Free up resource or demand reduction on non-police matters
  4. Did the outcomes benefit the public/victims?
    – Crime prevention/reduction
    – Minimise risk or harm
    – Victim/witness welfare
    – Public engagement
    – Free up resource or demand reduction
    – Positive handling of diverse and vulnerable groups (young people, women, mentally infirm, BAME, LBGT+ etc)
  5. Does the activity take into account officer/staff welfare?
    – Improved working conditions
    – Improved welfare or support
    – Improved skills through training and development
    – Improved job satisfaction
    – Improved inclusion or reduction of stigma
    – Positive handling of diverse and vulnerable officers and staff (women, mentally infirm, BAME, LBGT+ etc)
  6. Does the activity benefit how suspects and offenders are handled for better outcomes?
    – Early intervention
    – Rehabilitation
    – Restorative justice
    – Reduce re-offending
    – Positive handling of diverse and vulnerable suspects and offenders (young people, women, mentally infirm, BAME, LBGT+ etc)

The judges awarded points for these characteristics and for the overall quality of the submission, producing an overall mark out of ten. Those nominations scoring seven or above were selected for the shortlist to be represented and recognised at the awards ceremony.

The six winners including an overall winner will be selected by the judging panel on a further in-person judging day. Further commendations by category will be awarded where appropriate.

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