The fourth 911 option helping those experiencing mental health crises to stay safe

25th November 2022Christine Townsend, Policing Insight

As police forces around the world struggle to meet the growing demand of emergency calls related to people’s mental health problems, Austin Police Department in Texas has introduced a clinician-based ‘mental health crisis’ option for 911 callers which has improved the service to the public, cut use of force and arrest rates, and enabled officers to prioritise the response to crime, as Policing Insight’s Christine Townsend reports.

To read this article you need to have an individual paid subscription or subscriber access via your organisation’s corporate subscription.

Please sign in to your account or subscribe to a plan below to read this article.

If your organisation has a corporate subscription please register a FREE account with your organisation email address for full subscriber access.

Email Address or Username:

Password:

Forgot password?

Having problems creating an account or can't sign in? Please e-mail [email protected]

Username: *

Email Address: *

Verify Email Address: *

Captcha: *

A registration to Policing Insight also registers you for access to sister site PolicingTV.

Receive the Policing Insight Weekly Digest Receive the Policing Insight Daily Brief (powered by Media Monitor) I would like to receive information and offers from carefully selected partners of Policing Insight and PolicingTV

Having problems creating an account or can't sign in? Please e-mail [email protected]

Premium Subscription (Annual)

All Articles
Reports
Media Monitor
All PolicingTV Videos
Newsletters (Access all content)

£600 per year

Articles Only Subscription (Annual)

All Articles
Reports
Media Monitor
All PolicingTV Videos
Newsletters (Access all Policing Insight content)

£200 per 12 months

The fourth 911 option helping those experiencing mental health crises to stay safe

Request a password reset using the form below