Wellbeing

FEATURE: KOPS – Keeping Our People Supported – is a new app launched by An Garda Síochána to provide around-the-clock support for officers and staff as well as the wider force family; Alison Keogh of the force’s Strategic Transformation Office talked to Policing Insight Deputy Editor Sarah Gibbons about the importance of making advice and support services accessible, anonymous, and relevant to a wide range of issues.

FEATURE: The growing demands placed on police officers are contributing to increasing levels of mental ill-health within the service, yet research has highlighted the continuing stigma around asking for support with mental health problems; British Transport Police Temporary Special Sergeant Shawny Dixon, who is currently studying for her MSc in Policing and Law Enforcement Leadership, looks at some of the existing research around the issue, and what the service could be doing to tackle the problem.

ANALYSIS: The often traumatic nature of policing has long been regarded as having a major effect on police wellbeing, but research in recent years has also highlighted the impact of organisational factors; former police officer Mark Brain, now a PhD Researcher at Cardiff University, used narrative interviewing techniques to determine that lengthy professional standards department investigations are one of the leading causes of officer mental ill-health.

FEATURE: Stress has long been part of a police officer’s lot, but the added pressures of Covid, shortage of resources and continuous scrutiny have highlighted the damaging effect on officer wellness; Police Insight’s Christine Townsend looks at a new peer-to-peer support programme pioneered by Florida’s South Miami PD, which is attempting to change cultures, improve communication, and enhance officers’ ability to manage struggles.

OPINION: Under the Operation Uplift recruitment initiative, more female officers and staff are joining UK policing than ever before; but Kendal Wright, Dr Sean Bell and Dr Keely Duddin of the Open University argue that policing’s maternity policies are in need of an overhaul, with a more personalised approach offering greater chances of securing the commitment, motivation and positive mental health of mothers returning from maternity leave.

INTERVIEW: Not all emergency service personnel are comfortable talking to their organisation’s wellbeing teams when struggling with mental health issues or personal challenges; for former Ontario Police Constable Dave McLennan, the answer was straightforward – set up a confidential peer support line – as he explained to Policing Insight Deputy Editor Sarah Gibbons.

OPINION: Police officers often deal with deaths and suicides by detaching and ‘normalizing’ distressing situations, but for former Queensland Far North Sgt Matthew Moloney, the suicide of someone he knew from the local Indigenous community prompted him to embark on an educational and research journey in an effort to change things for the better [WARNING: the article contains a graphic description of suicide that some readers may find distressing].

OPINION: With UK police forces witnessing a significant churn of experienced officers for new recruits, concerns over confidence, and a continuing challenge to maintain the policing by consent model, Acting Supt Stephen Lenney fears the service could be facing a perfect storm, one which could leave policing all at sea unless there is clarity of purpose and a shared consciousness of the challenges facing officers.

FEATURE: With the latest figures for assaults on police in the UK showing a 20% increase on the previous year, the effects of violence on officers – and how they are supported – are key concerns; Operation Hampshire, the initiative to improve the service’s response to officer assaults, was the subject of a recent @WeCops Twitter Chat, summarised here by the scheme’s National Co-ordinator, Chief Inspector Dave Brewster, one of the hosts of the debate.

FEATURE: With police officers making crucial decisions every day – in some cases on life or death issues – it’s essential that hearing is good enough for them to receive the information they need, yet no nationally consistent test of job-specific hearing ability exists within the police service; Postgraduate Researcher Kerry Barker of the University of Southampton explains the work currently being done to develop an evidence-based test, and how officers can help.

FEATURE: Amid concerns that officers experiencing the mental health impact of critical firearms incidents were not receiving enough ‘return to work’ support, New Zealand Police have a adopted a peer-led approach to post-incident reintegration; Dr Anna Sutton of the University of Waikato explained to delegates at the recent Australia and New Zealand Society of Evidence-Based Policing (ANZSEBP) Conference how ongoing research to evaluate the programme could help to improve reintegration for affected officers.

FEATURE: Within weeks of the introduction of a new agreement ensuring Victoria Police officers in Australia can disengage from work when off duty, the pandemic arrived, and with it one of the few exceptions to the deal; but as The Police Association Victoria Secretary Wayne Gatt explains, officers understand the distinction between “what’s trite and what’s important”, and the spirit of the policy remains in place.

FEATURE: Although there are early signs that COVID-19 is entering a more manageable stage which could ease the burden on frontline officers, new research suggests the long-term impact of the pandemic on the wellbeing and morale of police officers could far outlast the restrictions themselves, as Policing Insight Editor Keith Potter reports.

POLICING FRIENDSHIP TOUR: Former Lancashire Chief Constable Andy Rhodes, now Service Director of Oscar Kilo, is “passionate” about providing support for officers and staff, and believes the new Police Covenant will improve welfare for those in policing from the moment they join the job until retirement and beyond, as he explained to Policing Insight Publisher Bernard Rix on a recent leg of the Policing Friendship Tour.

FEATURE: Latest research on the wellbeing of frontline Royal Canadian Mounted Police officers found that more than three-quarters were experiencing high stress during the second round of the pandemic; but as Policing Insight Editor Keith Potter reports, it was policing culture, the political atmosphere and the lack of resources – rather than the job itself – which were the most stressful factors, even during COVID-19.

POLICE SUPERS CONFERENCE 2021: With mental health referrals increasing across the police service post-Covid, the need for a system that fully supports officers and staff mental wellbeing has never been more urgent. Policing Insight Contributing Editor Tina Orr Munro reports from the Police Superintendents’ Association Conference on the impact of Covid, and what forces can do to improve their employees’ mental health.

Insight: Multiple and conflicting factors shaped the ways police officers thought about their work during the height of the COVID-19 crisis. UK researchers concluded that organisational climate was at the heart of these processes and officers may be more likely to maintain appropriate standards of policing and feel less stress if they are well supported by employers. Dr Arabella Kyprianides reports on the research conducted with Professor Ben Bradford, Professor Clifford Stott and Dr Leanne Savigar-Shaw.

Interview: Transferring into An Garda Síochána from Toronto Police, Deputy Commissioner Shawna Coxon wondered how she would be received as 'an outsider' implementing their reform programme. She needn't have worried. Here she tells Policing Insight's Deputy Editor Sarah Gibbons about the warm welcome she's received, her frustrations at COVID restrictions limiting her walks on the beat and how the culturally rich policing style has her smitten.

OPINION: Police canteens have largely disappeared from the police estate, and with them the opportunity to socialise, offer emotional support, and share hopes and fears; Liverpool John Moores University Lecturer Nick Kealey, and Open University Lecturer Dr Sean Bell – both former Merseyside Police officers – argue that reinstating police canteen or night-kitchen facilities could be an important step in improving mental health support and reducing stigma.

FEATURE: As a former Chief Constable of Lancashire and National Police Chiefs’ Council lead for wellbeing, Andy Rhodes understands the stresses and demands of policing, as well as the danger that the poorly managed introduction of new technology, and lack of ongoing and training and support, can add to rather than reduce those pressures; here he teams up with Me Learning’s Shirley Berry to highlight four key lessons for putting people first when embarking on digital transformation.

ANALYSIS: Hard-drinking police officers are a staple of TV and fiction - but what is the reality of alcohol use in the police and its relationship with poor mental health? Patsy Irizar of the University of Liverpool explains the findings of the first study to identify the level of heavy drinking and co-occurring mental health problems in the UK Police Service.

FEATURE: As the UK continues to emerge from lockdown, a new report from the Police Federation of England and Wales reveals that 69% of police officers have experienced work-related mental health difficulties during the pandemic; Policing Insight Editor Keith Potter looks at the report – the latest in a recent series of studies to highlight the pandemic’s devastating impact on emergency services wellbeing.

TAKE PART IN THE SURVEY: Policing employers and employees across the UK are being encouraged to take part in a biennial research project, to gauge the skills and training support needs of the entire workforce. Leading the national study, Jon Parry, Head of Research at Skills for Justice, discusses how the findings will help shape a future where staff resilience and wellbeing is both nurtured and adept to meeting the demands of the modern service.

ANALYSIS: The results of a recent survey of New Zealand Police Association members have confirmed high levels of post-traumatic stress (PTS) among both serving and former and serving officers, and underlined the need for greater support and services for those experiencing the effects of PTS.