Technology/equipment/services

FEATURE: The police use of Taser has been a topic of much debate, with widening training and deployment, the intense scrutiny, and a lack of understanding about less lethal weapons among both the media and the public some of the key issues; many of those points were raised during a recent #WeCops debate on less lethal weapons, which is summarised in this article by PC Francesca Tamblyn, Taser Lead Instructor for Dorset Police and one of the hosts of the debate.

FEATURE: The increasing use of drones in conflict situations by military and terrorists organisations has also served to highlight the threat posed to public safety more widely, and police are likely to be in the frontline response to that threat; Policing Insight’s Andrew Staniforth looks at the legislative and regulatory framework put in place to enable officers to tackle the drone danger.

POLICING FRIENDSHIP TOUR: Policing could already benefit from the significant advances available in modern technology, according to Allan Fairley of Accenture UK – but he believes the real barriers to progress are politics and personal agendas, as he explained to Policing Insight Publisher Bernard Rix on a recent leg of the Policing Friendship Walking Tour.

Round-table: Representatives from UK policing, stakeholders and suppliers praised the “miracle job” done by the service in response to the pandemic, and urged police leaders and the Government to ensure the momentum of transformational IT change continues post-Covid, as they debated the key policing ICT issues at a round-table discussion organised by Policing Insight Events in association with Virgin Media Business.

OPINION: While there was a familiar ring to much of the UK Government’s recently unveiled ‘Beating Crime Plan’, continuing pressure on resources (both human financial) means delivering a new-look local policing approach is still a major challenge; Steve Ainsworth, Executive Director of NEC Software Solutions UK, believes technology can lead to more effective targeting of offences and offenders, and give young-in-service officers the vital knowledge they need to succeed.

ANALYSIS: High-harm domestic abuse offenders are likely to have a criminal record and several police interactions before they are first reported for partner violence – and a small number go on to cause disproportionate harm – so could algorithms and machine learning help to target them early? This was one of the key questions considered by New South Wales Police Superintendent Andrew Hurst at last week’s rescheduled Australia and New Zealand Society of Evidence-Based Policing conference.

FEATURE: The process of replacing the UK’s increasingly outdated Airwave communications network with a new Emergency Services Network (ESN) has been plagued by overruns and soaring additional costs; now the Competition and Markets Authority has launched an investigation into the Motorola-owned Airwave, amid concerns that the company is cashing in on the delays, as Policing Insight Editor Keith Potter reports.

OPINION: The rapid advance of biometric technology is generating new identification and surveillance opportunities for the police and security sectors, alongside growing concern about oversight; Jessica Figueras, Vice-Chair of the UK Cyber Security Council (writing here in a private capacity) believes that improved ethical governance will be crucial as the use of biometrics expands – and the lack of ‘algorithmic inspection’ skills required to provide that governance could slow the pace of adoption.

INNOVATION: With pressure on police call handlers back up to levels not seen for many years, Steve Little from Frazer-Nash Consultancy assesses the options facing police leaders: either keep recruiting more staff in an ‘arms race’ that they can never win, or follow other sectors and turn to AI solutions that will deliver an automated experience for the citizen.

POLICING FRIENDSHIP TOUR: Sopra Steria’s Public Safety MD Paul Bergin believes policing already has the technology to predict future crimes and identify future criminals; the bigger question is how that tech and data is used ethically, as he explained to Policing Insight Publisher Bernard Rix on a recent leg of the Policing Friendship Walking Tour.

FEATURE: Almost three years on from the disruption and economic damage caused by a rogue drone attack on the UK’s Gatwick Airport, law enforcement and those involved in the security of airspace are still acutely aware of the potential threat posed by unmanned aerial vehicles (UAVs); Policing Insight’s Andrew Staniforth reports on the latest exercise led by INTERPOL and Norwegian Police to identify counter-measures and share best practice.

INNOVATION: As delegates gather in Coventry for this week’s BAPCO public safety technology event, Simon Hall, CEO of police digital mobility platform PoliceBox, looks back at the predictions he was invited to make regarding police IT in 2006 – and the success stories, disappearing initiatives and surprise arrivals on the policing technology scene over the intervening 15 years.

ADVERTISEMENT FEATURE: Salesforce and Sopra Steria have worked together to provide an interoperable link between the market leading STORM Command and Control platform with the world's leading CRM. This partnership will enable data to be viewed, synchronised and reported on from a single screen and despatch officers, shifting engagement from incident lead to a citizen lead basis.

FEATURE: Ahead of this week’s London Policing College UK Preparedness workshop – the first in a series of workshops organised by the College, leading up to the 3rd International Police Education Conference in November – Supt Hannah Wheeler, the National PPE Lead for Operation Talla, explains how her team secured and distributed more than 80 million items of PPE, the steps taken to protect police and public, and the ongoing impact of the pandemic on policing.

INNOVATION: A recent high-profile European police operation successfully dismantled a multi-million pound organised crime group (OCG), with Europol taking a lead role in the cyber skills needed to gather and share vital information and evidence; but as Policing Insight’s Andrew Staniforth reports, new tools and techniques are urgently required if lawful interception methods are to continue to play a part in combatting the encrypted communications of OCGs.

INNOVATION: Advances in technology, particularly in artificial intelligence (AI), could deliver real benefits for policing – but get it wrong and the impact can be hugely damaging; ahead of next week’s NPCC Conference on Diversity, Equality and Inclusion, Sharon Moore, Public Sector Chief Technical Officer at IBM, looks at some of the initiatives already underway to ensure issues such as racial or gender bias in AI don’t become barriers to public trust and accountability.

FEATURE: With police legitimacy being challenged and examined more than ever, the law enforcement use of technology and data is also coming under close scrutiny; information and intelligence management expert Giles Herdale, and former NPCC ethics lead Dave Lewis, look at some of the key debates around these issues, which were up for discussion at the recent Chartered Institute of Information Security (CIISec) live event.

FEATURE: In the wake of the 9/11 attacks on New York, the city invested hugely in technology to keep communities safe; but as Policing Insight contributor Gareth Bryon reports, the use of such surveillance and identification tools to target minor crimes and activists is prompting public concern, and could become a key debate in the city’s approaching mayoral election.

FEATURE: The challenges of interoperability and improving communication and information sharing between police systems have long been recognised by police officers and managers alike, and the subject was a key topic for discussion at this year’s Emergency Services Show; Graham Newman of police software specialists Clue reports on the interoperability debate, and how tech and policing are working closer together to deliver improvements.

FEATURE: A recent Independent Office for Police Conduct report made a raft of recommendations based on a review of 101 cases of the police use of Taser over a five-year period; but the National Police Chiefs’ Council and the Police Federation have both criticised the report for being ‘vague’, ‘statistically insignificant’ and failing to engage with policing, as Policing Insight Editor Keith Potter reports.

FEATURE: There is widespread discussion about the emergence of artificial intelligence (AI) across society and its relevance to policing, but for many it’s still a baffling subject; Andy Wilkins, CEO and Co-Founder of Futr – which has developed AI services for the police, local government, and the corporate and charitable sectors – explains what AI can do for critical services, why it’s important, and the difference it can make.

OPINION: The Home Office recently put out a revised draft of the Surveillance Camera Code of Practice for public consultation in the UK; Tony Porter, the former Surveillance Camera Commissioner and now Chief Privacy Officer at Corsight AI, believes there is a need for more guidance and clearer governance of surveillance cameras and facial recognition technology, and that regulation of their use and deployment should be a role for the Investigatory Powers Commissioner’s Office.

INNOVATION: The technology revolution has brought about many benefits for society, but it has also provided tools for domestic abuse perpetrators to harass, stalk and terrify their victims, often through coercive control; IBM Security specialist Lesley Nuttall explains how technology is being used to abuse victims, and the steps that tech designers can take to ensure that their latest developments are resistant to being manipulated for harm.

POLICING FRIENDSHIP TOUR: Policing Insight Publisher Bernard Rix’s Policing Friendship Tour recently caught up with Ian Bell, CEO of the Police Digital Service (PDS), for a stroll around the urban landscape of Wembley; after 18 months of rapid technological change in policing and across the public sector – driven in large part by the pandemic – Mr Bell spoke about the challenges of COVID-19, the development of the PDS and the National Policing Digital Strategy, and the organisation’s aims and ambitions move forwards.