Operational policing

ANALYSIS: As the Police Foundation prepares to report next month on Phase Two of the Strategic Review of Policing in England and Wales, Research Director Andy Higgins looks back at the turbulent events of 2021 – from Covid to Clapham Common and accusations of institutional corruption – and considers what impact they may have on policing legitimacy moving forwards.

OPINION: The Government’s recent public consultation on a new National Resilience Strategy sought views and submissions from a wide range of agencies and organisations, with leading international blue-light computer-aided dispatch (CAD) systems provider Hexagon among those contributing to the process; Ian Holmes of the company’s Public Safety team picks out some of the key themes from their submission.

POLICING FRIENDSHIP TOUR: Improving the ability of police IT software and systems to “talk to each other”, enhancing the recruitment process, and creating a “citizen-centric approach” to public contact were among the issues discussed by Simon Bradford, Salesforce’s Regional Vice-President for Public Sector UK, when he joined Policing Insight Publisher Bernard Rix on a recent leg of the Policing Friendship Walking Tour.

INTERVIEW: When the citizens of Queen Creek, Arizona voted in favour of establishing a new police department, experienced Chief of Police Randy Brice was given the job of creating the organisation; he spoke to Policing Insight’s Christine Townsend about the challenges of recruiting during Covid, to a tight deadline, while ensuring the town’s community has a strong voice in the mission, values and vision of its new PD.

INTERVIEW: In the latest in a series of interviews with leading figures involved in the research and investigation of organised crime, Policing Insight’s Chris Allen spoke to Dr Ian Stanier, Visiting Lecturer at Buckingham University’s Centre for Security and Intelligence, about the importance of CHIS and HUMINT, expanding the capability and capacity of UK covert investigations, and the FIREPLACES informant motivation model.

FEATURE: San Diego Police Department regularly held 170 community meetings every month to encourage public engagement, but when the pandemic arrived, citizen contact moved from face-to-face to online; now the force is hoping a new web-based survey approach will increase public reach and ensure the department’s policing priorities reflect those of the community, as Policing Insight’s Christine Townsend reports.

LONG READ: The death of George Floyd shone the spotlight strongly on police use of force, but many police services and departments had already recognised concerns and were attempting to address the issue; however, the lack of data on the effectiveness of training in areas such as de-escalation have left it difficult to identify what works and why, as Policing Insight Contributing Editor Tina Orr-Munro reports.

ANALYSIS: The Biden administration’s recent ban on the use of Pegasus spyware in the US represents a strong international statement on human rights and democratic freedoms; but analyst Dr Teagan Westendorf of the Australian Strategic Policy Institute believes it raises serious questions for Australian policing, and the swathe of legislation giving law enforcement new powers to access individuals’ data in the name of tackling ‘exceptional’ or ‘unprecedented’ threats.

INTERVIEW: Police can easily find themselves on the wrong end of a social media storm, either from online trolls or as a result of edited footage; but for recently appointed West Mercia Chief Constable Pippa Mills, Twitter provides an opportunity to engage with the public, praise staff and support colleagues, as she explained to Policing Insight Deputy Editor Sarah Gibbons.

FEATURE: As the number of women losing their lives to domestic violence continues to grow, could training in recognising and acting upon indicators of violence and aggression help to reduce levels of femicide? Ahead of next week’s London Policing College Domestic Abuse conference, analyst-profiler Christine Gagnon looks at efforts to provide such training, as well as plans to develop a specific psycho-legal compilation of verbal and non-verbal indicators that would be admissible in court.

FEATURE: Against a background of major inequality based on geography, gender, ethnicity, disability and faith, Pakistan remains a country with significant ties to the UK, and a diaspora of 1.7 million Pakistani residents across the country look to the UK Government for leadership in developing systems for a future when Pakistan no longer needs British support: Policing Insight contributor Gareth Bryon takes a look at some of the work that has taken place in support of criminal justice by the UK in recent years.

ANALYSIS: Last month the Australian Border Force and Australian Federal Police seized 450kgs of heroin from a shipping container in Melbourne; but the huge seizure should be seen as a sign that the approach focused on policing and criminal justice is not working, as well as an indication of the scale of the challenge facing the country’s fight against narcotics, explains Australian Strategic Policy Institute (ASPI) analyst Dr Teagan Westendorf.

ANALYSIS: With an increasingly complex crime landscape, police agencies are adopting more data-driven approaches – but what is the crime analysts’ view of the data they are working with? Saskatoon Police Service Divisional Crime Analyst John Ng* worked with Ontario Tech University Associate Professors Dr Christopher O’Connor and Dr Tyler Frederick, and PhD candidate Dallas Hill, to explore Canadian crime analysts’ perspectives on the quality, collection and use of police data.

OPINION: While there was a familiar ring to much of the UK Government’s recently unveiled ‘Beating Crime Plan’, continuing pressure on resources (both human financial) means delivering a new-look local policing approach is still a major challenge; Steve Ainsworth, Executive Director of NEC Software Solutions UK, believes technology can lead to more effective targeting of offences and offenders, and give young-in-service officers the vital knowledge they need to succeed.

OPINION : Project Bluestone involves Avon and Somerset working with leading academics to assess and address the force's issues around rape investigations; Dr Emma Williams of the Open University, one of the academics involved with Bluestone, assesses the ongoing project and its potential.

POLICING FRIENDSHIP TOUR: West Mercia Police Community Support Officer Aidan Goundry believes introducing a limited promotion framework for PCSOs could help forces to retain experience and local engagement; he’s also preparing to embark on an international charity project delivering ambulances to The Gambia, as he explained to Policing Insight Publisher Bernard Rix during a recent leg of the Policing Friendship Walking Tour.

INNOVATION: With pressure on police call handlers back up to levels not seen for many years, Steve Little from Frazer-Nash Consultancy assesses the options facing police leaders: either keep recruiting more staff in an ‘arms race’ that they can never win, or follow other sectors and turn to AI solutions that will deliver an automated experience for the citizen.

FEATURE: A renewed focus on community scrutiny of the use of force – highlighted in the wake of the killing of George Floyd, and encouraged by Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services – has prompted Bedfordshire, Hertfordshire and Cambridgeshire Police Joint Protective Services command to set up a tri-county independent scrutiny panel on police use of force; panel chair Montell Neufville explains how the panel was established and will operate.

ANALYSIS: A fatal shooting by An Garda Síochána officers in 2000 prompted close scrutiny of the force’s critical incident command structure, but there has been little formal review since reports into the incident were published in 2006/7; as part of his dissertation for an MSc in Policing, Policy and Leadership, serving specialist firearms officer Colin Dowling has compared current critical incident structures available to the force, identifying the best practice option for the Garda.

ANALYSIS: Fraud has been one of the biggest crime growth areas in the UK and internationally over the past five year, yet successive reports have highlighted an ineffective police response and a lack of support for victims; Portsmouth University Lecturer Paul Gilmour, a former police detective, examines why financial crimes are often the ‘poor relation’ when it comes to police investigation, and what can be done to address the challenges.

ANALYSIS: Ahead of next week’s London Policing College workshop on UK Policing Legitimacy – the fourth in a series of workshops organised by the College, leading up to the 3rd International Police Education Conference in November – former Met Police Deputy Assistant Commissioner Rod Jarman, Director of the College, looks at the risks and challenges emerging for policing in a ‘post-pandemic’ world, and assesses what steps need to be taken to maintain police effectiveness and legitimacy.  

OPINION: The number of fatal police shootings in Australia reached a record high in 2019-20, against a backdrop of historically low levels of homicide and a general decline in crime; Dr Terry Goldsworthy of Bond University, who spent 28 years as a serving officer in Australia, believes that while policing is an inherently dangerous occupation, forces must avoid adopting an enforcement-only mentality.

ADVERTISEMENT FEATURE: Salesforce and Sopra Steria have worked together to provide an interoperable link between the market leading STORM Command and Control platform with the world's leading CRM. This partnership will enable data to be viewed, synchronised and reported on from a single screen and despatch officers, shifting engagement from incident lead to a citizen lead basis.

INNOVATION: With global digitalisation, an increasingly complex international security landscape and the rapid advances in technology, new intelligence gathering tools and techniques are developing at pace; now a new European collaboration of 15 intelligence and security agencies has been established to focus and share research and development, as Policing Insight’s Andrew Staniforth reports.