Operational policing

INTERVIEW: In this final instalment of Policing Insight’s series dedicated to chemically concealed cocaine, Chris Dalby spoke with Gary Goldberg, a veteran chemist who spent 36 years with the US Drug Enforcement Administration (DEA) specializing in chemically concealed narcotics; he offers critical insights into the evolving strategies of traffickers, practical frontline detection methods, and actionable recommendations to equip policing and customs personnel in their fight against this increasingly prevalent threat.

ANALYSIS: With knife crime increasing in many countries, piecing together the forensic puzzle around stabbings can be key to the pursuit of justice, and stabbing simulations can play a vital role; new research by Associate Professor Paola Magni, Associate Professor Alasdair Dempsey, Adjunct Professor Ian Dadour, and PhD Candidate Stevie Ziogos, all of Perth’s Murdoch University, suggests that combining manual simulations with robotic and mechanical systems can bridge crucial gaps in crime scene reconstruction.

ANALYSIS: With the radicalisation of Muslim youth a continuing concern for governments, communities and counter-terrorism policing, Birmingham City University Senior Lecturer Dr Lily Hamourtziadou, University of Salford Lecturer Dr Anna Kruglova, and Detective Superintendent Matt Davison, national lead for the Identify strand of Prevent, explore three non-violent ways to counter radicalisation and terrorism that combine moral and practical approaches to security.

FEATURE: In the wake of the trial and conviction of a Nazi ‘virtual’ terrorist cell in Sheffield for planning attacks on mosques and synagogues in England, Policing Insight’s Andrew Staniforth looks at the lessons learned from the European PROTECTOR initiative, which highlighted the importance of collaboration and co-operation between law enforcement, faith communities, local authorities and other partners in improving the security of religious sites and places of worship.

INNOVATION: A wellbeing programme for investigators in Essex Police and Kent Police, which combines awareness and training with one-to-one meetings and online resources, has been highlighted as good practice by the College of Policing; Health and Wellbeing Delivery Manager Janine Jury spoke to Policing Insight’s Sarah Gibbons about how the programme works, the buy-in from officers and senior leaders, and the potential benefits for victims as officers “pay forward” the compassion they’ve received.

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INNOVATION: The use of an evidence storage and sharing app rolled out across Hertfordshire Constabulary has seen positive outcomes more than double compared to the force average, with investigation times reduced and demand on digital forensic unit and data storage also cut; now more forces across England and Wales are looking at adopting the technology, as Policing Insight’s Sarah Gibbons reports.

ANALYSIS: Policing Insight’s Dr Chris Allen examines the findings of a new report by the Global Initiative Against Transnational Organised Crime into maritime drug trafficking, including the scale of the challenge, the available resources and logistical approaches of organised crime groups, and what steps could be taken to improve law enforcement’s efforts to tackle the traffickers.

FEATURE: By combining a suite of national innovations with its own local solutions, Suffolk Constabulary has transformed its contact management and response functions; Assistant Chief Constable Eamonn Bridger tells Policing Insight’s Ian Weinfass how the force moved out of an HM Inspectorate of Constabulary and Fire & Rescue Services ‘inadequate’ public contact rating to no longer being assessed as a ‘cause for concern’ - all within 10 months.

ANALYSIS: Operation Soteria has been described as a ‘game changer’ for the police investigation of rape and serious sexual offences (RASSO) in England and Wales, with the development of a new national operating model (NOM) for RASSO one of the key outcomes; in this article Professor Bernard Burnes, Dr Linda Cooper, and Dr Clare Rawdin – members of the change team for ‘Pillar 4’ (learning development and officer wellbeing) of Op Soteria – share some of the findings and insights from their work on the project.

ANALYSIS: A recent case at the Supreme Court in New Zealand saw the conviction of a man for aggravated burglary overturned because the photo used to identify him – taken by a police officer during a routine traffic stop – was improperly obtained; University of Auckland Senior Law Lecturer Dr Alexandra Allen-Franks explains the reasoning behind the judgment, and what it may mean for policing in the future.

ANALYSIS: A new report assessing the impact of drug-related serious and organised crime in the Netherlands has highlighted concerns around poly-drug production and trafficking by gangs, the growing collaboration between criminal networks, and the increase in production of new psychoactive substances destined both for Dutch users and those in the UK wider Europe, as Policing Insight’s Sarah Gibbons reports.

ADVERTISEMENT FEATURE: AI is transforming the way police forces vet applicants by tackling the vast scale of social media data. In this Q&A, Fivecast’s Joseph Miller explains how open-source intelligence tools are reshaping vetting, making it faster, smarter, and more accurate than ever before.

ANALYSIS: New research commissioned by the UK Home Office into drug-related law enforcement activities suggests that far from reducing violence, many policing interventions can drive further violent crime, with more “passive” interventions such as greater police presence and building community trust likely to have more effective outcomes, as Policing Insight’s Sarah Gibbons reports.

FEATURE: This year’s Cityforum Transforming Police Public Contact event, supported by Policing Insight as media partner, saw experts from across the sector discuss key issues around contact management; in this article – a shortened version of the full report from the event – Dr Rick Muir, Policing Advisor to the Home Secretary, looks at some of the debates from the day, including the strategic challenges, potential quick wins, and how the discussion has broadened to consider ways police-public interaction can improve trust and confidence.

ADVERTISEMENT FEATURE: Law enforcement is taking advantage of the capabilities of Large Language Models (LLMs.) When combined with intelligence data in the knowledge graphs, the police can query the data using natural language and get accurate, reliable answers due to the nature of graph technology.

INTERVIEW: Merseyside Police’s two-pronged approach of piloting serious violence reduction orders and increasing high-profile uniformed foot patrols as part of a hotspot project has led to a drop in overall crime, and a 50% cut in violent crime in some areas; the force’s Supt Phil Mullally spoke to Policing Insight’s Sarah Gibbons about how the two initiatives work together, the opportunities to improve community relations, and why “excellence in the basics” is better than “reinventing the wheel”.

OPINION: With the training schedule for the new Neighbourhood Policing Pathway (NPP) beginning next month, and first measures under the new Neighbourhood Policing Guarantee due to be in place across England and Wales in July, former South Wales Police detective Steve Dodd, a subject matter expert on intelligence professionalisation, looks at the opportunities and challenges for the NPP, and the role of community intelligence-led policing methodology within it.

FEATURE: A new report on county lines, policing and vulnerability, published by the Vulnerability and Policing Futures Research Centre, has highlighted the “postcode lottery” of UK policing approaches and outcomes in relation to viewing young people and vulnerable adults as victims of criminal exploitation, and called for more training, a new national policing strategy on exploitation, and a rethink over the use of the term ‘county lines’, as Policing Insight’s Keith Potter reports.

FEATURE: A review of public order policing in Ireland published by the Garda Síochána Policing Authority (now the Policing and Community Safety Authority) has highlighted a shortage of officers and training, outdated policies, the need for more support for the frontline from managers, and inconsistency and lack of understanding among senior operational ranks about the role of public order policing, as key concerns that need to be addressed, as Policing Insight’s Sarah Gibbons reports.

FEATURE: Following last month’s Royal Assent of the Terrorism (Protection of Premises) Act 2025 – known as Martyn’s Law – Policing Insight’s Andrew Staniforth looks at the background to the new legislation and the key measures it will include, as well as highlighting the long delays in bringing the much-needed new powers into play.

FEATURE: New research exploring the impact of a police-sent, low-cost text message ‘nudge’ reminding Class A drugs offenders to attend a mandatory drug assessment has highlighted the increased chances of helping offenders to “make it through the door” towards treatment, improving compliance and potentially reducing recidivism and offending, reports Policing Insight’s Keith Potter.

OPINION: Victoria’s Supreme Court recently decided to keep Abdul Nacer Benbrika – Australia’s most notorious terrorist – under an extended supervision order, after police surveillance highlighted his continuing radical intent; but the lack of coverage of the case has prompted warnings from Dr John Coyne, Henry Campbell and Justin Bassi of the Australian Strategic Policy Institute (ASPI), who argue that such successes should help to reassure the public that Australia’s counter-terrorism policy is working well.

OPINION: Having spent more than 20 years advising and supporting police forces and stakeholders in the UK on how to bring meaningful change to police-community relations, Montell Neufville, Chair of the Joint Protective Services (Bedfordshire, Cambridgeshire & Hertfordshire Police) Scrutiny Panel and a National Advisory Group member of the Independent Office for Police Conduct, shares his top tips on the steps police and crime commissioners and mayors can take to improve trust between forces and the communities they serve.