Effective communication will be a major factor in the success or failure of the Met
OPINION: The ‘New Met for London’ plan is an ambitious turnaround framework for the UK’s largest force, in the wake of a series of critical reports and concerns around performance and public confidence; but former police officer Oliver Laurence, now a consultant and host of the Protect and Serve podcast, fears that poor communications – both internal and external – could derail the plan before it has chance to make real progress.