Good practice

FEATURE: The burden of mental health callouts on police across New Zealand could be significantly reduced if a multi-agency response model that has proven successful during trials in Wellington is approved – and funded – for use across all Police districts, as Ellen Brook of the New Zealand Police Association explains.

INTERVIEW: A new early intervention system adopted by Dallas PD can highlight those officers who need more support and training to improve their performance; Deputy Chief Catrina Shead spoke to Policing Insight’s Christine Townsend about the system, as well as current recruitment challenges, and why experience and observation are as important as education.

OPINION: As a global leader in online safety, Australia was the natural destination for European Commission delegates looking to learn more and share best practice around online regulation and child protection ahead of introducing new European legislation; Julie Inman Grant, Australia’s eSafety Commissioner, believes the visit marked a watershed moment of international collaboration in the fight against online child sexual exploitation.

ANALYSIS: As global police leaders gather in Dubai for the World Police Summit, and with international attention focused on the Russian invasion of Ukraine, Dr Victoria Herrington, Director Knowledge at the Australian Institute of Police Management (AIPM), explores what the institution of policing stands for, why it needs to care about what’s happening in Ukraine, and what we could and should be doing to promote a shared responsibility for public safety.

FEATURE: When a police officer behaves in a way that harms individuals, colleagues and the community they service, it’s important that others intervene as early as possible to ensure those actions and attitudes don’t escalate; former Scottish police officer and active bystander trainer Graham Goulden explains the thinking behind the approach, and what forces need to be doing to equip officers with effective intervention skills.

FEATURE: KOPS – Keeping Our People Supported – is a new app launched by An Garda Síochána to provide around-the-clock support for officers and staff as well as the wider force family; Alison Keogh of the force’s Strategic Transformation Office talked to Policing Insight Deputy Editor Sarah Gibbons about the importance of making advice and support services accessible, anonymous, and relevant to a wide range of issues.

ANALYSIS: While recruitment and retention challenges have been the focus for many police forces around the world, the lack of female representation in US law enforcement has become a mounting concern; Policing Insight’s Christine Townsend spoke to current and former officers as well as other criminal justice stakeholders working hard – and in many cases drawing on their own experiences – to address that gender imbalance.

INNOVATION: A new DNA technique being pioneered by the Australian Federal Police uses Massively Parallel Sequencing to predict gender, age, eye colour, hair colour and bio-geographical ancestry – with new markers being identified for traits such as facial metrics or physical stature – in a breakthrough that could help investigators identify human remains as well as potential suspects, as Policing Insight Deputy Editor Sarah Gibbons reports.

FEATURE: Stress has long been part of a police officer’s lot, but the added pressures of Covid, shortage of resources and continuous scrutiny have highlighted the damaging effect on officer wellness; Police Insight’s Christine Townsend looks at a new peer-to-peer support programme pioneered by Florida’s South Miami PD, which is attempting to change cultures, improve communication, and enhance officers’ ability to manage struggles.

ADVERTISEMENT FEATURE: Please join our free of charge, invitation only, event on 8th February for a workshop to share insights and learn how the Salesforce and Sprinklr capabilities can add value and save time and money. On the day, you can expect speaker sessions from Met Police and others, as well as workshop sessions dedicated to Comms & Engagement, Command & Control, and more.

INTERVIEW: Not all emergency service personnel are comfortable talking to their organisation’s wellbeing teams when struggling with mental health issues or personal challenges; for former Ontario Police Constable Dave McLennan, the answer was straightforward – set up a confidential peer support line – as he explained to Policing Insight Deputy Editor Sarah Gibbons.

ADVERTISEMENT FEATURE: Social Media Guru Hel Reynolds shares her experiences of why now is the time to invest in your social media engagement to enhance your reputation and grow your organisational reach.

OPINION: Police officers often deal with deaths and suicides by detaching and ‘normalizing’ distressing situations, but for former Queensland Far North Sgt Matthew Moloney, the suicide of someone he knew from the local Indigenous community prompted him to embark on an educational and research journey in an effort to change things for the better [WARNING: the article contains a graphic description of suicide that some readers may find distressing].

FEATURE: While some criminal activity has fallen during the pandemic, serious crimes have continued, which means so has the work of crime scene investigators; Paola Magni, Senior Lecturer in Forensic Science at Murdoch University, looks at the challenges of protecting CSI teams from COVID-19, and discusses some of her recent research on the steps agencies can take to keep staff safe.

INTERVIEW: The opportunity to spend a year as a White House Fellow gave LAPD officer Sgt Brian Churchill an incredible insight into leadership, one which he wanted to use to improve leadership training within the force; when the impact of Covid then shifted all learning online, the development of LAPD’s University app and online Leadership Program was the ideal solution, as he explained to Policing Insight’s Christine Townsend.

ANALYSIS: The recent siege in a synagogue in Texas highlighted once again that terrorists increasingly view places of worship as legitimate and accessible targets; Policing Insight’s Andrew Staniforth reports on a new EU operational briefing published this week, providing guidance for law enforcement, faith leaders and their communities on improving protection at places of worship.

OPINION: Police forces both in the UK and internationally are increasingly equipping officers with overdose reversal medication such as naloxone, in an effort to cut the catastrophic numbers of drug-related deaths; drugs policing expert Ben Twomey, who wrote the policy for the first force in the UK to carry the medication, writes about what it means for the war on drugs.

ANALYSIS: With America facing a continuing surge in violent crime, the Council on Criminal Justice established its Violent Crime Working Group, bringing together 16 leaders from law enforcement, public health, academia and community initiatives to identify solutions to the growth in violence; below is the Group’s 10-point, evidence-backed, short-term action plan to reverse the trend and promote peace in the streets.

INNOVATION: Four years ago Dubai Police launched its first Smart Police Station (SPS) driven by artificial intelligence (AI), as part of the force’s wider Strategic Plan for the use of AI: Dr Jorge Román and Khalifa Al Room of Dubai Police explain the reasoning behind the development of the SPS, how it works, and the impact it has already had on interaction between the police and the community.

ANALYSIS: The rapid advancement of new technology is creating a range of potential uses and applications in law enforcement settings, as well as mounting public and community concern around the ethical use of tech; in this article Inspector Carla Gilmore, Manager - Emergent Technologies for New Zealand Police, explains how the force is creating new policies and frameworks to ensure emerging technology is used safely and responsibly.

INTERVIEW: Police can easily find themselves on the wrong end of a social media storm, either from online trolls or as a result of edited footage; but for recently appointed West Mercia Chief Constable Pippa Mills, Twitter provides an opportunity to engage with the public, praise staff and support colleagues, as she explained to Policing Insight Deputy Editor Sarah Gibbons.

FEATURE: Against a background of major inequality based on geography, gender, ethnicity, disability and faith, Pakistan remains a country with significant ties to the UK, and a diaspora of 1.7 million Pakistani residents across the country look to the UK Government for leadership in developing systems for a future when Pakistan no longer needs British support: Policing Insight contributor Gareth Bryon takes a look at some of the work that has taken place in support of criminal justice by the UK in recent years.

OPINION: UK policing has been under intense scrutiny in recent weeks – particularly in the wake of Sarah Everard’s murder, and the focus on misogyny and violence against women and girls – and the service’s efforts to put out the right message have often fallen short; in this opinion piece Policing Insight’s Christine Townsend, a specialist in crisis communications, urges forces to recognise the power of language and gain a better understanding of their audience.

ADVERTISEMENT FEATURE: With the fast pace that a crisis can unfold in the digital age, emergency service heroes can quickly become villains during the aftermath, leaving you to rebuild the pieces of your reputation.