INNOVATION: The Government is currently piloting an algorithmic transparency standard across the public sector, with the aim of improving openness and public trust in the use of technology; a new research study has highlighted the potential benefits for policing of adhering to the standard, including greater public confidence, the sharing of best practice and reduced costs, as Policing Insight’s Keith Potter reports.

OPINION: Former police officer and police and crime commissioner Martyn Underhill urges police forces in the UK to adopt and exploit the potential of existing technologies and systems to keep pace in the digital world – particularly in the face of ongoing financial challenges and budgetary constraints.

INNOVATION: With UK police forces looking increasingly to digital channels to expand and enhance public contact and service delivery, Suffolk Assistant Chief Constable Rob Jones shares an innovative project offering a live chat service for victims of domestic abuse that has improved accessibility and consistency, strengthened support and generated the potential for richer evidence to support prosecutions.

FEATURE: With funding increases partially ringfenced for recruitment, more budgetary pressure is on the horizon for UK policing; Neil Amos and Richard Davis of PA Consulting spoke to a panel of police and crime commissioners and former and serving police leaders to discuss what could be done to build better partnerships with the private sector, and drive efficiencies and improved services.

ANALYSIS: With business, security and many other aspects of everyday life increasingly reliant on software, the frequency of attacks on the software supply chain – and their potential impact – is growing; Sarah Sloan, Palo Alto Networks’ Head of Government Affairs and Public Policy for ANZ, looks at what more Australia could be doing to tackle the software security threat.

INTERVIEW: Ahead of this week’s Police Digital Summit, and a year after his interview for CoPaCC’s Future Police Contact Management report, PSNI ACC Alan Todd, the NPCC lead for contact management, spoke to Policing Insight about the digital contact developments over the past 12 months, the challenges still ahead, and next month’s launch of a new British Sign Language video relay service for emergency calls.

OPINION: With two high-profile recent reports identifying the capacity, capability and organisational issues facing policing, it’s evident that more effective collaborations with industry partners will be essential to meet the challenges of digital transformation, as former chief police officer Paul Kennedy and Adrian Leer, Managing Director of Triad Group Plc, explain.

FEATURE: As movements of migrants and refugees across European borders reaches new levels in the wake of the Russian invasion of Ukraine, ensuring border security while protecting refugees and preserving human rights has become increasingly difficult; Policing Insight’s Andrew Staniforth reports on the latest EU funding for police and security projects that will help countries to meet those complex challenges.

OPINION: UK policing budgets remain under pressure, and spend on IT often takes the hit; but Simon Hall, CEO of police digital mobility platform PoliceBox, believes that approaching expenditure on Software-as-a-Service and cloud platforms as an operational rather than capital cost could overcome the budget barriers while also improving forces’ technological capabilities.

ANALYSIS: A new survey of UK counter-fraud teams has highlighted a surging crime generating huge volumes of data, with specialists struggling to secure investment in technology and recruit staff; but despite the challenges, the report also points to pockets of best practice and opportunities to improve prevention, as Policing Insight’s Keith Potter reports.

FEATURE: A new report from the House of Lords Justice and Home Affairs Committee has called for more governance and scrutiny of technology in the UK justice system, amid concerns that the lack of standards and transparency over the police use of artificial intelligence threatens human rights and civil liberties, as Policing Insight’s Keith Potter reports.

INNOVATION: Virtual and augmented reality immersive technologies could provide valuable insights for police officers in both training and real-world scenarios; in the second in a series of articles from Emerging Tech in Policing Week, Stergios Aidinlis, Research Analyst at Trilateral Research, explores some of the potential benefits and the challenges of using this new technology.

ADVERTISEMENT FEATURE: Super Recognisers are humans with an amazing ability to remember faces and recall names. All law enforcement agencies have such people – they just need to be found, trained in tactics and used to identify more suspects or missing persons in a systematic manner. Former Met Police DCI Mike Neville, now CEO of Super Recognisers International Ltd, explains how this untapped resource can help turn the tide of low detection rates within police forces.

FEATURE: Stress has long been part of a police officer’s lot, but the added pressures of Covid, shortage of resources and continuous scrutiny have highlighted the damaging effect on officer wellness; Police Insight’s Christine Townsend looks at a new peer-to-peer support programme pioneered by Florida’s South Miami PD, which is attempting to change cultures, improve communication, and enhance officers’ ability to manage struggles.

ANALYSIS: Collaboration is increasingly the approach of public sector service delivery, yet common insights highlight that collaborative efforts face a number of challenges that can lead to failure or discontinuation; University of Southampton Lecturer Dr Fatema Zaghloul draws on her current research to explore the emerging challenges and essential elements in developing and maintaining collaborative IT/IS projects across UK police forces.

OPINION: Police forces both in the UK and internationally are increasingly equipping officers with overdose reversal medication such as naloxone, in an effort to cut the catastrophic numbers of drug-related deaths; drugs policing expert Ben Twomey, who wrote the policy for the first force in the UK to carry the medication, writes about what it means for the war on drugs.

POLICING FRIENDSHIP TOUR: While UK policing has faced major challenges as a result of COVID-19, the innovative ICT responses to the pandemic from police forces, government and the private sector have driven change that will deliver benefits for years to come, as VMware Chief Technology Officer Joseph Langford explained to Policing Insight Publisher Bernard Rix on a recent leg of the Policing Friendship Walking Tour.

POLICING FRIENDSHIP TOUR: Policing could already benefit from the significant advances available in modern technology, according to Allan Fairley of Accenture UK – but he believes the real barriers to progress are politics and personal agendas, as he explained to Policing Insight Publisher Bernard Rix on a recent leg of the Policing Friendship Walking Tour.

FEATURE: The process of replacing the UK’s increasingly outdated Airwave communications network with a new Emergency Services Network (ESN) has been plagued by overruns and soaring additional costs; now the Competition and Markets Authority has launched an investigation into the Motorola-owned Airwave, amid concerns that the company is cashing in on the delays, as Policing Insight Editor Keith Potter reports.

INNOVATION: As delegates gather in Coventry for this week’s BAPCO public safety technology event, Simon Hall, CEO of police digital mobility platform PoliceBox, looks back at the predictions he was invited to make regarding police IT in 2006 – and the success stories, disappearing initiatives and surprise arrivals on the policing technology scene over the intervening 15 years.

POLICING FRIENDSHIP TOUR: Policing Insight Publisher Bernard Rix’s Policing Friendship Tour recently caught up with Ian Bell, CEO of the Police Digital Service (PDS), for a stroll around the urban landscape of Wembley; after 18 months of rapid technological change in policing and across the public sector – driven in large part by the pandemic – Mr Bell spoke about the challenges of COVID-19, the development of the PDS and the National Policing Digital Strategy, and the organisation’s aims and ambitions move forwards.

OPINION: Until now, UK police IT systems have received much less attention from the public and the media than new technologies such as facial recognition and predictive policing, but recent problems have brought increased attention; Dr Katerina Hadjimatheou, Lecturer in Criminology and Ethics at the University of Essex, believes it’s time the spotlight was shone on the three big private technology companies behind these reportedly failing systems.

FEATURE: As a former Chief Constable of Lancashire and National Police Chiefs’ Council lead for wellbeing, Andy Rhodes understands the stresses and demands of policing, as well as the danger that the poorly managed introduction of new technology, and lack of ongoing and training and support, can add to rather than reduce those pressures; here he teams up with Me Learning’s Shirley Berry to highlight four key lessons for putting people first when embarking on digital transformation.

ANALYSIS: The transition of forensic science provision in England and Wales from the public to private sector has led to fears over the ability of commercial markets to influence forensic analysis and interpretation; in the second of two articles, Dr Karen Richmond of the University of Copenhagen highlights further concerns around the separation of tasks and the use of Streamlined Forensic Reports, as well as a potential path to progress for the forensic sector through the growth of digital.