National Policing Digital Strategy for 2020-2030

OPINION: Policing is understandably keen to embrace the latest technology in its efforts to protect the public and fight crime; but Dr David Lydon, a former police officer and now Senior Lecturer in Policing at Canterbury Christ Church University, believes that the move towards technocracy inevitably threatens the service’s ability to operate a consensual model in line with the principles and features of traditional community policing.

LONG READ: The investigative opportunities and challenges offered to policing by the huge growth in digital data bring with them a much wider debate around the ethical use of such data, the importance of transparency and governance, and the need to ensure that policing maintains legitimacy with the communities it serves – issues which Policing Insight’s Keith Potter explores in the latest in a series features looking at the police use of data.

OPINION: With policing facing an expanding array of increasingly complex crime challenges, there is huge potential for digital transformation to help forces tackle that burden; Charlotte Hails, Justice & Policing Lead for Virgin Media O2 Business, argues that closer partnerships between policing and the private sector could help to overcome some of the existing constraints, and unlock the operational efficiencies that can enable forces to thrive.

INTERVIEW: With policing at a ‘critical juncture’ on a number of levels, the potential for digitisation and technological transformation to make a positive impact should not underestimated; in the last in a series of features focused on the recent UK Policing Digital Summit, Policing Insight’s Graham Jarvis spoke to Alex Bowen and Owen White of the Police Digital Service about the opportunities to stimulate the future of policing through digital technology.

INTERVIEW: In the latest in a series of articles focusing on the recent UK Police Digital Summit, Policing Insight’s Graham Jarvis spoke to Norfolk Deputy Chief Constable Simon Megicks, the National Police Chiefs’ Council Lead for Digital Public Contact, about how improved police communications and engagement, increased digital contact channel options, and tailored one-to-one messaging can help to address the decline in public trust and confidence in policing.

ANALYSIS: Last week police officers and staff, industry experts and stakeholders gathered in Brighton for the UK Police Digital Summit; in the first in a series of articles highlighting key topics and debates from the two-day event, Policing Insight’s Graham Jarvis spoke to keynote speaker, Police Chief Scientific Adviser Professor Paul Taylor, about facilitating innovation and how forces can collaborate to make the best use of technology.

OPINION: Improving system interoperability has been something of a technology holy grail for UK policing, and key to overcoming the frustrations felt by frontline officers as well as operational ineffectiveness and inefficiency; Wayne Parkes, former Chief Digital Data and Technology (DDaT) Officer for the Police Digital Service and now a DDaT policing consultant, believes the wider adoption of Integration Platform-as-a-Service (IPaaS) could be the solution.

INTERVIEW: Policing has long struggled to deliver digital transformation programmes, especially those seeking to replace major pieces of legacy IT; but with COVID-19 adding fresh impetus to the digital agenda and the national strategy set for a ‘refresh’, Ian Bell, CEO of the Police Digital Service, sees exciting opportunities on the horizon, as Policing Insight’s James Sweetland reports.

OPINION: With the growing prospect of the responsibility for large national IT programmes passing from the Home Office to policing, the way the service gets its technology looks set to change; Sharad Rathi, Operations Director and Public Sector lead at HCLTech, believes that how that technology is developed and delivered is at least as important as which public body is delivering it.

INNOVATION: Policing faces some growing challenges around the volume and security of digital, and has been encouraged to migrate to the cloud as part of the UK Government’s Cloud First strategy; but police technology advisor Paul Kennedy, and Kate Steele, UKI Head of Public Services for Lenovo Infrastructure, believe an alternative approach focusing on infrastructure as a service could deliver greater efficiency and security as well as potential cost savings.

FEATURE: After the recent bruising inspectorate assessment of digital forensics across England and Wales, the development of a new fingerprint capability – rolling out in the East Midlands from next month – offers a more positive story; this new digital tool, developed through Transforming Forensics, could speed up investigations, improve standards, and show the value of collaboration, as Policing Insight’s James Sweetland reports.

OPINION: The ever-complex nature of policing continues to highlight the need for sharing and analysing data, with interoperability crucial to successful technological development; Sebastian Uhlig, Managing Consultant of Informed Solutions, explores the key ingredients required to ensure that digital transformation is accelerated and de-risked to improve the working lives of police officers, and enhance their service to the public.

INNOVATION: With the continuing proliferation of technology and digital innovation across society, Tom Weeks, Technical Director of Informed Solutions, explores the importance of data science, standards, and citizen trust as drivers for sustainable policing success in a rapidly evolving digital world.

INNOVATION: As delegates gather in Coventry for this week’s BAPCO public safety technology event, Simon Hall, CEO of police digital mobility platform PoliceBox, looks back at the predictions he was invited to make regarding police IT in 2006 – and the success stories, disappearing initiatives and surprise arrivals on the policing technology scene over the intervening 15 years.

FEATURE: With police legitimacy being challenged and examined more than ever, the law enforcement use of technology and data is also coming under close scrutiny; information and intelligence management expert Giles Herdale, and former NPCC ethics lead Dave Lewis, look at some of the key debates around these issues, which were up for discussion at the recent Chartered Institute of Information Security (CIISec) live event.

FEATURE: The challenges of interoperability and improving communication and information sharing between police systems have long been recognised by police officers and managers alike, and the subject was a key topic for discussion at this year’s Emergency Services Show; Graham Newman of police software specialists Clue reports on the interoperability debate, and how tech and policing are working closer together to deliver improvements.

INTERVIEW: Ahead of this week’s launch of the UK’s new Police Digital Service, Policing Insight Deputy Editor Sarah Gibbons spoke to CEO Ian Bell about the transition from the Police ICT Company,the pace of technological change in policing, and the aims and ambitions of the new organisation.

OPINION: Over the past year the issue of data ethics has come increasingly under the spotlight, with issues ranging from exam algorithms to test and trace the subject of everyday conversations; Giles Herdale, former co-chair of the Independent Digital Ethics Panel for Policing, looks at key developments in the police use of data and technology, and the implications of those conversations for UK law enforcement.

INNOVATION: Among a number of key issues covered at this month’s UK Police Digital Summit was the importance of agile, cloud-based services for frontline officers; Simon Hall, CEO of PoliceBox, believes the move to adaptable, police-specific solutions is crucial for future policing.

FEATURE: Bringing forces, chief constables, PCCs, the Home Office and suppliers together to unite behind the Police National Digital Strategy will be ‘complicated’, NPCC Chair Martin Hewitt told this week’s Police Digital Summit; but delivering the Strategy is essential if policing is to retain legitimacy with the public.

INNOVATION: The National Enabling Programmes (NEP) have been working with UK police forces to provide new technology over the past four years, but the COVID-19 pandemic has provided fresh impetus to the transformation, as Policing Insight’s Sarah Gibbons reports.

ANALYSIS: The latest assessment of the new Single Online Home platform shows the digital contact channel has eased the pressure on police resources while speeding up the service to the public, and redirecting thousands of enquiries to more appropriate agencies, writes Keith Potter

ANALYSIS: The lack of interoperability between police systems wastes taxpayers’ money and reduces effectiveness, says Coeus Software CEO Simon Hall. So how can police ICT escape from the silos of legacy systems?

Analysis: The latest in our Report Watch series summarises the National Digital Policing Strategy 2020-2030 which was officially launched at this year's Police ICT Summit. The Strategy sets out a new digital ambition for UK policing.