Global progressive policing

Interoperability in policing: Improving the ‘officer journey’ and creating better outcomes for victims

Improving system interoperability has been something of a technology holy grail for UK policing, and key to overcoming the frustrations felt by frontline officers as well as operational ineffectiveness and inefficiency; Wayne Parkes, former Chief Digital Data and Technology (DDaT) Officer for the Police Digital Service and now a DDaT policing consultant, believes the wider adoption of Integration Platform-as-a-Service (IPaaS) could be the solution.

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