Artificial Intelligence

OPINION: Europol’s recently published 2025 Serious and Organised Crime Threat Assessment (SOCTA) highlighted the evolving trends of SOC on the international stage; former South Wales Police detective Steve Dodd, a subject matter expert on intelligence professionalisation and advocate of the community intelligence-led policing methodology, argues that the SOCTA also reinforces the key role that frontline officers and the Neighbourhood Policing Pathway have to play in tackling that SOC threat.

INNOVATION: The continuing development of multi-channel public contact is a key issue for policing across England and Wales; in the last in the recent series of Policing Tech Forum webinars produced by PolicingTV, Content Guru Business Development Director Shub Naha, Humberside Police Chief Digital and Innovation Officer Scot Dunn, and David Jackson from the NPCC’s Digital Public Contact Programme, explored the opportunities for AI to improve service delivery as well as staff and officer wellbeing, but not to replace humans in the process.

INNOVATION: With increasing recognition of the opportunities for artificial intelligence (AI) to significantly reduce the time and costs associated with some policing activities, the push for wider use of such technology has never been greater; in the last in a series of articles on AI in policing, Matt Palmer, Product Director, Public Safety from NEC Software Solutions, explores the key issues around ensuring the technology is used ethically and transparently.

INNOVATION: Following on from the recent Beyond Bureaucracy conference on artificial intelligence (AI) in the criminal justice system (CJS), independent policing and technology expert Giles Herdale explores some of the main opportunities and challenges facing police and the CJS in the successful development, adoption and implementation of effective AI technologies.

INTERVIEW: With terrorist and extremist groups looking increasingly to online platforms as a way to radicalise internet users – particularly young people – the European Commission’s Prevention of Radicalisation Unit is working hard to counter their activities; in this first in a two-part interview, Policing Insight’s Andrew Staniforth spoke to Unit Policy Officer Friederike Wegener about her work with the team, the priorities of her role, and the current online terrorist threat.

ANALYSIS: The latest Europol Serious and Organised Crime Threat Assessment (SOCTA), published this month, highlights the changing face of organised crime, and emerging methods and tactics adopted by organised crime groups (OCGs) around the world; Policing Insight’s Dr Chris Allen looks at some of the key themes from the report, including the increasing use of technology by OCGs, the collaboration and co-operation between criminals, and how OCGs are operating on a business model.

ANALYSIS: Recent arrests and seizures suggest drug traffickers are increasingly switching to chemically concealed cocaine (CCC) to move tonnes of shipments around the world, largely undetected; in the second in a series of articles on CCC and organised crime, Policing Insight’s Chris Dalby looks at the processes involved in chemical concealment and extraction, what law enforcement can look for to identify extraction labs, and the struggles facing traditional techniques of detection as well as some new, effective methods.

INNOVATION: As forces increase contact channels to include digital and online routes, the likelihood of comms staff being exposed to harmful images has increased, says Rebecca Malpass, Digital Communications Development Senior for Derbyshire Constabulary; now a new AI-based image filter together with additional guidance for staff can help to protect individuals from being exposed to indecent images, as she explained to Policing Insight’s Sarah Gibbons.

INNOVATION: With the increasing use of artificial intelligence (AI) to generate online child sex abuse material (CSAM), a new report from the Australian Institute of Criminology has highlighted the potential of the new technology to be deployed in the fight against CSAM and to relieve some of the burden on human investigators – but also warns that many would-be AI solutions are still not fit for purpose, as Policing Insight’s Sarah Gibbons reports.

FEATURE: A new Europol and Eurojust report on the challenges of tackling cybercrime has highlighted the huge volumes and difficult access to data, increasingly sophisticated anonymising measures deployed by criminals, and the legal and logistical difficulties of cross-border investigations as some of the key barriers for law enforcement, despite the “progressive strides” made by agencies and governments to address the issues, as Policing Insight’s Sarah Gibbons reports.

INNOVATION: Artificial intelligence (AI) technology presents opportunities to support police officers in many aspects of their work, but only as a helpmate, never an equal; in the second in a series of three articles on AI in policing, Matt Palmer, Product Director, Public Safety from NEC Software Solutions, highlights the importance of setting clear boundaries in defining the role of AI in policing.

FEATURE: With the rapid development of artificial intelligence (AI) making the technology both more available and easier to use, Policing Insight’s Andrew Staniforth looks at law enforcement efforts to tackle AI-generated online child sexual abuse material – including last month’s success of Operation Cumberland, involving European, UK, Australian and New Zealand forces – as well as EU steps to tackle other damaging AI-generated online content.

INTERVIEW: Ahead of International Women’s Day, International Association of Women Police (IAWP) President Julia Jaeger spoke to Policing Insight’s Sarah Gibbons about the continuing problems of misogyny and discrimination in the workplace, the need to revisit the gender agenda, and the work that will be going on at the IAWP annual conference later this year to advance gender equality.

INTERVIEW: As he approaches the first-year anniversary of taking up the top job with Saskatoon Police Service, Chief Cameron McBride spoke to Policing Insight’s Christine Townsend about his 28 years with the Service, the inward focus on wellness and support for officers, the importance of community engagement, and the social, technological and retention challenges facing modern policing.

ANALYSIS: When it comes to research and services for victims of adolescent domestic abuse (ADA), those aged under 16 are often overlooked by policies that focus on the adult domestic abuse (DA) agenda; Gloucestershire Deputy Chief Constable Katy Barrow-Grint and City St George’s, University of London Senior Researcher Dr Ruth Weir spoke to Policing Insight’s Sarah Gibbons about new efforts to identify the scale and nature of the problem, and encouraging police forces to use technology to extract ADA data.

FEATURE: Last month saw joint calls from the National Police Chiefs’ Council, College of Police and Counter-Terrorism Policing for UK policing to be given more freedom to share details around investigations that could help to quell the online misinformation fuelling violence and disorder; Policing Insight’s Andrew Staniforth looks at the challenges around sharing of information, as well as the artificial intelligence tools that can help to tackle misinformation.

FEATURE: Earlier this year more than 40 academics and police practitioners gathered at Canterbury Christ Church University’s Centre for Policing Research (CCPR) to explore both the strategic importance of wellbeing and the practical steps being taken to support officers and staff in frontline and specialist roles, as Policing Insight’s Dr Carina O’Reilly reports.

ANALYSIS: New laws proposed by the UK Government will be the first in the world to make it an offence to possess, create or distribute AI tools designed to generate child sexual abuse material; Simon Bailey, Chair of the International Policing and Public Protection Research Institute (IPPPRI), and IPPPRI Director, Professor Sam Lundigran, explain why the new laws will be crucial in the fight against the growing scale of AI-generated online child abuse images.

FEATURE: Recognising the threat posed by terrorist content online (TCO), the European Commission first presented legislation to tackle the problem in 2018, with the EU TCO Regulations coming into force in June 2022; now the work of three projects – set up to help hosting service providers (HSPs) meet the risk to European security – has reached fruition, offering HSPs a wealth of guidelines, training tools and other resources, as Policing Insight’s Andrew Staniforth reports.

INNOVATION: The continuing development of digital and multi-channel public contact is a key issue for policing across England and Wales; in the third in the Policing Tech Forum series of webinars produced by PolicingTV, Ch Supt Tony Josephs, NPCC Digital Public Contact Programme Director, Tony Jackson, Head of Digital Futures at Merseyside Police, and Martin Taylor, Deputy CEO of Content Guru, explored opportunities to enhance the public experience through the My Police Portal and other technology, as Policing Insight’s Sarah Gibbons reports.

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INTERVIEW: Just over two years after taking up her post as the first female officer to lead Tasmania Police, Commissioner Donna Adams spoke to Policing Insight’s Sarah Gibbons about the innovative changes to recruitment and retention, the dangers of “scope creep” across the service, and the need to learn from the past while looking to the future in order to build trust in the force.

INNOVATION: There is enormous potential for artificial intelligence (AI) to assist with policing, but to realise that potential it’s important to gain public acceptance; in the first in a series of three articles on AI in policing, Matt Palmer, Product Director, Public Safety from NEC Software Solutions, recommends being open with the public about how AI is used.

INTERVIEW: During a 32-year career in policing, Chief Dale McFee of Edmonton Police Service has blended an entrepreneurial spirit with a commitment to innovation and reform, building a reputation as a successful “change leader”; as he prepares to retire later this year, he spoke to Policing Insight’s Christine Townsend and reflected on his achievements, leadership philosophy, and the challenges facing modern policing.