Global progressive policing

Scientific approach supports rapid video response to enhance service for domestic abuse victims

With forces in England and Wales facing surging demand from domestic abuse victims, Kent Police embarked on a randomised control trial of a new rapid video response (RVR) to victims; Stacey Rothwell, Network Director for England’s Eastern Region of seven forces, explains the methodology behind the trial, and the key findings – including greater victim satisfaction, faster police response times and a 50% increase in arrests – which have led Kent to a force-wide introduction of RVR.

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