San Diego PD backs online engagement to gain greater insight into the public’s true policing priorities
FEATURE: San Diego Police Department regularly held 170 community meetings every month to encourage public engagement, but when the pandemic arrived, citizen contact moved from face-to-face to online; now the force is hoping a new web-based survey approach will increase public reach and ensure the department’s policing priorities reflect those of the community, as Policing Insight’s Christine Townsend reports.