Gillian Routledge: ‘RPA isn’t AI – but the art of the possible in this is huge’

16th February 2024James Sweetland, Policing Insight

In an exclusive two-part interview, Gillian Routledge – the National Police Chiefs’ Council’s new Robotic Process Automation (RPA) lead – spoke to Policing Insight’s James Sweetland about what RPA can offer policing, why it’s likely to free up police time rather than take out jobs, and her vision for making the most of this exciting set of tools.

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Gillian Routledge: ‘RPA isn’t AI – but the art of the possible in this is huge’

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