Global progressive policing

Gillian Routledge: ‘Think of RPA as a co-worker that can do all the stuff that you don’t want to do!’

In the second part of Policing Insight’s exclusive interview with the new National Police Chiefs’ Council robotic process automation (RPA) lead Gillian Routledge, she spoke to James Sweetland about why she was so keen to take on this role, how she thinks RPA is perceived by those inside policing, and what it takes to actually implement these tools within forces.

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