Chief Fady Dagher of the Service de police de la Ville de Montréal (Montreal City Police) is looking to transform the relationship between police and the communities they serve, with a range of groundbreaking initiatives – including an Immersion Programme where officers live with host families to gain a better understanding and insight into the everyday challenges they face – designed to create a new policing culture and more cohesive communities, as he explained to Policing Insight’s Christine Townsend.