Technology and equipment

INNOVATION: The need for policing to maximise the potential of the continuing digital revolution is often highlighted – but how well have UK forces ridden the wave of digital transformation so far? Policing adviser and former deputy chief constable Paul Kennedy, and policing consultant Damon Ugargol, examine the key new technologies for policing, how to overcome the challenges of legacy systems, and the opportunities offered by greater integration and interoperability.

OPINION: The increased use of police body-worn cameras has been welcomed in many quarters as a route to improving transparency and accountability; but Bryce Newell, Assistant Professor of Media Law and Policy at the University of Oregon, fears that public records laws such as those prevalent in the US can lead to people’s most sensitive and traumatic moments being made available for public viewing.

FEATURE: Last month the FBI and Australian Federal Police, working with the US Drug Enforcement Administration, Europol and police forces in 15 other countries, carried out a series of raids causing major disruption to criminal networks worldwide, thanks to information secured through a police-developed phone encryption app that had become a favourite with criminals; Policing Insight’s Andy Staniforth looks at the incredible success of Operation Trojan Shield.

ANALYSIS: Levels of violent crime across America saw an unprecedented increase in 2020, and remain worryingly high in 2021; in this latest essay from the Violence Reduction Project, Professor Joel Caplan of Rutgers University School of Criminal Justice explains how using a data-informed approach to crime prevention which engages local communities can offer an effective alternative to focusing solely on law enforcement.

FEATURE: As recent experiences in the US have highlighted, public infrastructure and supply chains are increasingly a target for hackers with a wide range of motives, and the growing dependence on digital technology increases the risk of cyber attack for public sector bodies; but as Policing Insight’s Andy Staniforth reports, new European Commission Horizon funding is available for forces in the UK and Europe to strengthen their digital defences.

POLICING FRIENDSHIP TOUR: Policing Insight Publisher Bernard Rix’s Policing Friendship Tour recently arrived in Leamington Spa, where he was able to walk and talk with long-term police tech supplier Simon Hall about the challenges of police procurement, the launch of the new Police Digital Service, and the benefits of partnership working in reaching a global law enforcement market.

OPINION: While the potential evidential benefits of police body-worn cameras are increasingly clear, inconsistencies in their use and oversight threaten to limit their positive impact; Griffith University Lecturers Robyn Blewer and Ronald Behlau believe regulation leading to more effective, consistent use, coupled with independent oversight, is the way forward.

OPINION: Police ethics advisor Montell Neufville explores the issue of police legitimacy, what it means and its relationship to building trust and confidence in policing, whose role it is to build that trust and confidence, and the opportunities and recommendations for how this can be achieved.

FEATURE: During the pandemic, most public and private sector organisations found technology and digital channels were critical to survival; but the large-scale public sector investment in digital transformation is not being matched by funding for cyber security measures, leaving police, the NHS and many others more vulnerable to cyber attack and data breaches, as Policing Insight’s Andrew Staniforth reports.

FEATURES: A new report on the UK police response to domestic abuse during the coronavirus pandemic has praised forces for their proactive and innovative approaches, but voiced fresh concerns over the delays in cases coming to court, and the long-term impact of the significant level of cases discontinued, as Policing Insight Deputy Editor Sarah Gibbons reports.

ADVERTISEMENT INTERVIEW: With UK police preparing to handle rapidly growing volumes of digital, multichannel contact from the public, the benefits – both for citizens and forces – of installing integrated contact management and CRM platforms are increasingly obvious; Steve Norris, Police Market Director at Salesforce UK (a specified supplier under the recent framework) highlights the advantages of the latest contact technology in enabling forces to cope with demand and enhance the service to citizens.

FEATURE: The collaboration between the Australian Federal Police and FBI in using the AN0M app to break up organised crime networks has been hailed as a spectacular success; but Australian Strategic Policy Institute Dr Teagan Westendorf believes it’s important that the use of new police powers in such operations is transparent and fully understood, to maintain the public’s confidence and trust in law enforcement.

FEATURE: The recent conflict between Israel and Palestinian militant group Hamas has heightened tensions and led to an increase in religious hatred far beyond the Middle East; Policing Insight’s Andrew Staniforth reports on initiatives across Europe to strengthen community cohesion and prevent extremists from launching successful attacks on and around places of worship.

OPINION: Modernisation and digital transformation are at the heart of creating a police service capable of protecting communities against future threats; policing adviser and former deputy chief constable Paul Kennedy, and James Cottam of IT recruitment specialists Futures, believe the key to delivering the fast, versatile and responsive transformation required is through a hybrid, collaborative approach to building teams with the necessary skills and expertise.

INNOVATION: With the national police recruitment uplift programme well underway, and many forces also looking to recruit additional officers on top of those identified by the Government, Hayley Wallis, Recruitment Marketing Lead at Lancashire Police, explains how the implementation of a flexible communications platform at the organisation has helped to drive recruitment.

OPINION: While new technology offers huge advances for policing, the public focus is often on the associated risks of over-reach (real or perceived) and the impact on human rights, and Facial Recognition Technology (FRT) is no different; but Dr Craig Jones of Stats NZ believes the New Zealand Police approach to FRT – committing to transparency and accountability, and addressing concerns through open conversation – can help to maintain public trust and deliver real benefits.

OPINION: Already referred to as ‘the most surveilled nation on Earth’, the UK looks set to invest in more CCTV through a funding boost to the Safer Streets initiative; but Professor William Webster of Stirling University believes that expanding the existing disparate and fragmented CCTV ecosystem neglects the wider societal change required for women to feel safer in public places.

INNOVATION: The fast pace of development in drone technology represents an ever-evolving range of threats – particularly in the hands of terrorists; Policing Insight’s Andrew Staniforth looks at the new counter-UAV training for first responders being delivered as part of DroneWISE, and how the project is helping to improve co-ordination and co-operation between countries and agencies.

INTERVIEW: Not all officers relish the prospect of a high-pressure ‘no-comment’ interview, where a suspect’s lack of response can lead to oppressive silences; but new research by Acting Detective Inspector Dan McCarthy of Sussex Police suggests additional training to master the uncomfortable interview room dynamics can lead to much more positive outcomes, as Policing Insight Deputy Editor Sarah Gibbons reports.

OPINION: The Misuse of Drugs Act came into effect half a century ago, and while society, policing, and attitudes to and availability of drugs has changed significantly over those 50 years, the law has not; with billions spent on attempting to tackle an issue that has increased substantially since 1971, policing commentator and former drugs policy lead Ben Twomey believes that both an honest public debate over drugs, and a review of the Act, are long overdue.

New report: With growing volumes of increasingly complex demand, police contact management was already facing significant challenges before the arrival of COVID-19; but a new report by CoPaCC highlights how forces have responded to more varied public channel choice, adopted and developed new technology, and adapted working practices and reporting structures to meet the challenges of both the increasing demand and the pandemic.

FEATURE: Justin Partridge, Postgraduate Researcher at Leeds University Business School and Visiting Fellow at the Open University Centre for Policing Research and Learning, considers the major issues facing the policing of cybercrime ahead of the second session of the N8 Policing Research Partnership’s Policing Innovation Forum 2021: Partnering Up Against Cybercrime.

INTERVIEW: Advances in technology and the growing demand for digital communication have led to significant changes to police contact management, but the arrival of COVID-19 presented a whole new challenge; Superintendent Aimee Ramm, the National Product Owner for policing’s digital platform Single Online Home, explains how the development team met that challenge, and the continuing evolution of online reporting and contact prompted by the pandemic.

FEATURE: The NPCC Digital Forensic Science Strategy, developed by the Transforming Forensics (TF) Programme and the Forensic Capability Network, is a blueprint for change to address pressing problems and put forward transformational but realistic solutions; TF Programme Director Richard Meffen explains the aims and issues addressed, as well as some of the key project work being undertaken – such as Legacy Data guidance and CSE Automate – to enable that transformation.