Global progressive policing

SERIES: Police ICT user perspectives survey

Forces in Focus: Frontline ICT experiences from ten UK forces

Police ICT user perspectives survey
OPEN 3rd December 2019

Policing Insight team

NEW REPORT: CoPaCC publishes in-depth individual analyses of the police ICT provision in 10 police forces providing the largest response to the CoPaCC National Police ICT Survey in 2018. The 'Police ICT: Forces in Focus' reports are the latest in the CoPaCC Police ICT: User Perspectives series based on the Survey results. These reports are critical reading for anyone with an interest in improving police ICT provision.

PFEW Simon Kempton

Police ICT: The frontline must have a greater say in ICT procurement decisions

Police ICT user perspectives survey
SUBSCRIBE 4th March 2019

Tina Orr Munro - Contributing Editor, Policing Insight

Interview: CoPaCC's Police ICT User Survey revealed the depth of discontent among frontline officers and staff with their ICT provision, but what also emerged was a lack of consultation with some users before they are given a new piece of 'kit'. Police Federation lead on technology Simon Kempton argues the frontline should have a greater say in IT procurement decisions for the benefit of the public, police and suppliers.

CoPaCC Police ICT User Perspectives Image

Police ICT: Officers’ complaints to the media about Athena are ‘only part of the story’

Police ICT user perspectives survey
SUBSCRIBE 24th January 2019

Policing Insight team

NEWS: Issues with the Athena system, used by nine UK police forces to share intelligence and build case files, were highlighted on the BBC this week but CoPaCC's Police ICT User Survey shows the problems are not confined to Athena. Scroll down to listen to the Police Federation's Simon Kempton and Policing Insight's publisher and CoPaCC Chief Executive Bernard Rix being interviewed about the challenges facing police ICT.

PFEW Simon Kempton

Police ICT: User Perspectives 2018 report – ICT fit for the frontline

Police ICT user perspectives survey
SUBSCRIBE 6th November 2018

Simon Kempton, PFEW

OPINION: In the recent CoPaCC Police ICT: User Perspectives 2018 report officers and staff express dissatisfaction with equipment, training and support that is preventing them from policing to the best of their ability. Simon Kempton, Deputy National Treasurer and National Board Member of the Police Federation of England & Wales, gives his view on the report findings.

Ivor Marshall - ASPS

Police ICT: User Perspectives 2018 report – “officers remain considerably frustrated”

Police ICT user perspectives survey
REGISTER 30th October 2018

Ch Supt Ivor Marshall, President, ASPS

OPINION: A lack of integration and interoperability between ICT systems coupled with outdated hardware continue to hamper Scottish police officers but, in his foreword to CoPaCC's Police ICT: User Perspectives 2018 report, President of the Association of Scottish Police Superintendents Ch Supt Ivor Marshall says the recently agreed £298 million for ICT investment is an opportunity to create a system fit for purpose.

Police ICT: User Perspectives 2018 report – A springboard to improving technology for the frontline

Police ICT user perspectives survey
SUBSCRIBE 23rd October 2018

Ch Supt Paul Griffiths, President of the PSA

OPINION: "Technology is changing fast and it’s essential that we keep a handle on the police ICT user experience, so we can better understand the challenges facing users and look for solutions" says Ch. Supt. Paul Griffiths, Vice President of the Police Superintendents Association in his foreword to the CoPaCC Police ICT: User Perspectives 2018 report.

CoPaCC Police ICT User Perspectives Image

Police ICT: Still a work in progress

Police ICT user perspectives survey
SUBSCRIBE 9th October 2018

Tina Orr Munro - Contributing Editor, Policing Insight

INSIGHT: Published today, the "Police ICT: User Perspectives 2018" report includes articles providing a range of views on the results and what should happen next. Policing Insight's editor, Tina Orr Munro, here acknowledges that some progress on police ICT has been made since last year's survey - but widespread frustrations reveal the police service still has a very long way to go.

Cover - Police ICT User Perspectives 2018

Police investigations being hindered by ‘outdated’ IT systems, officers and staff warn

Police ICT user perspectives survey
OPEN 8th October 2018

Policing Insight team

NEW REPORT: The results of this year's Police ICT User survey have now been published, with police officers and staff expressing deep dissatisfaction with ICT provision in their forces. They tell a story of badly specified, out-of-date equipment, slow and unreliable systems with poor integration combined with a lack of suitable training and support.

What do police officers REALLY think about police ICT? Part 11: “Any other comments”…

Police ICT user perspectives survey
SUBSCRIBE 20th March 2018

Bernard Rix - Publisher, Policing Insight/PolicingTV

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. The report provides a unique insight into the views of the frontline on the provision of ICT in their force, based on CoPaCC's national survey. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 11 (of eleven).

What do police officers REALLY think about police ICT? Part 10: Training

Police ICT user perspectives survey
SUBSCRIBE 11th March 2018

Bernard Rix - Publisher, Policing Insight/PolicingTV

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. The report provides a unique insight into the views of the frontline on the provision of ICT in their force, based on CoPaCC's national survey. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 10 (of eleven).

What do police officers REALLY think about police ICT? Part 9: Access to a help facility

Police ICT user perspectives survey
SUBSCRIBE 2nd March 2018

Bernard Rix - Publisher, Policing Insight/PolicingTV

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. The report provides a unique insight into the views of the frontline on the provision of ICT in their force, based on CoPaCC's national survey. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 9 (of eleven).

What do police officers REALLY think about police ICT? Part 8: Access to a computer

Police ICT user perspectives survey
SUBSCRIBE 21st February 2018

Bernard Rix - Publisher, Policing Insight/PolicingTV

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. The report provides a unique insight into the views of the frontline on the provision of ICT in their force, based on CoPaCC's national survey. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 8 (of eleven).

What do police officers REALLY think about police ICT? Part 7: Data reliability

Police ICT user perspectives survey
SUBSCRIBE 14th February 2018

Bernard Rix - Publisher, Policing Insight/PolicingTV

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. The report provides a unique insight into the views of the frontline on the provision of ICT in their force, based on CoPaCC's national survey. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 7 (of eleven).

What do police officers REALLY think about police ICT? Part 6: Integration (or lack of it…)

Police ICT user perspectives survey
SUBSCRIBE 7th February 2018

Bernard Rix - Publisher, Policing Insight/PolicingTV

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. The report provides a unique insight into the views of the frontline on the provision of ICT in their force, based on CoPaCC's national survey. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 6 (of eleven).

What do police officers REALLY think about police ICT? Part 5: Ease of use

Police ICT user perspectives survey
SUBSCRIBE 1st February 2018

Bernard Rix - Publisher, Policing Insight/PolicingTV

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. The report provides a unique insight into the views of the frontline on the provision of ICT in their force, based on CoPaCC's national survey. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 5 (of eleven).

What do police officers REALLY think about police ICT? Part 4: Mobile data devices

Police ICT user perspectives survey
SUBSCRIBE 24th January 2018

Bernard Rix - Publisher, Policing Insight/PolicingTV

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. The report provides a unique insight into the views of the frontline on the provision of ICT in their force, based on CoPaCC's national survey. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 4 (of eleven).

What do police officers REALLY think about police ICT? Part 3: Comparing force ICT investment

Police ICT user perspectives survey
SUBSCRIBE 20th January 2018

Bernard Rix - Publisher, Policing Insight/PolicingTV

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. The report provides a unique insight into the views of the frontline on the provision of ICT in their force, based on CoPaCC's national survey. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 3 (of eleven).

Ian Wiggett

Police ICT: What makes the difference?

Police ICT user perspectives survey
SUBSCRIBE 18th January 2018

Ian Wiggett - Policing Insight

ANALYSIS: CoPaCC's thematic report 'Police ICT: User perspectives' revealed users had similar perceptions of their ICT, but there were wide variations in terms of levels of satisfaction. Ian Wiggett takes a closer look at the findings of the survey to discover why. 

What do police officers REALLY think about police ICT? Part 2: Comparing forces

Police ICT user perspectives survey
SUBSCRIBE 12th January 2018

Bernard Rix - Publisher, Policing Insight/PolicingTV

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. The report provides a unique insight into the views of the frontline on the provision of ICT in their force, based on CoPaCC's national survey. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 2 (of eleven).

What do police officers REALLY think about their force’s overall provision of ICT?

Police ICT user perspectives survey
SUBSCRIBE 8th January 2018

Bernard Rix - Publisher, Policing Insight/PolicingTV

ANALYSIS: The latest CoPaCC thematic report 'Police ICT: User perspectives' was published recently. Following a survey of police officers from 44 police forces, the report provides a unique insight into the views of the frontline on the provision of ICT in their force. Bernard Rix, CoPaCC Chief Executive, takes a look at user responses to Question 1 of the survey, and identifies some potential "quick wins" for forces and suppliers.

Ivor Marshall - ASPS

Police ICT: The Scottish perspective

Police ICT user perspectives survey
SUBSCRIBE 5th December 2017

Ch Supt Ivor Marshall, President, ASPS

Analysis: CoPaCC’s Police ICT User Survey results revealed superintendents in Scotland expressed some of the highest levels of dissatisfaction with aspects of their ICT provision.  Chief Superintendent Ivor Marshall, President of the Association of Scottish Police Superintendents (ASPS), takes a closer look at what the results mean.

CoPaCC’s Police ICT User Survey’s powerful data is already having an impact

Police ICT user perspectives survey
SUBSCRIBE 5th December 2017

Tina Orr Munro - Contributing Editor, Policing Insight

Analysis: The results from UK policing's first independent ICT User Survey - published today - are already having a positive impact thanks to the quality of the data, but it is just the beginning of the journey, according to the police associations that have lent their support to the survey.

CoPacc ICT Report Cover
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