Enhanced video response evaluation highlights increased victim satisfaction and reduced workloads
INNOVATION: A College of Policing evaluation of the use of enhanced video response to a range of calls coming in from the public to Avon and Somerset Police suggests that the approach could lead to significant improvements in response times, investigative standards, and overall case duration, as well as greater victim satisfaction and reduced stress and workloads for many officers taking part, as Policing Insight’s Sarah Gibbons reports.