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No regrets: Why Norfolk’s Chief Constable abolished the role of Police Community Support Officer

Norfolk Constabulary axed the Police Community Support Officer (PCSO) role two years ago as part of a wider initiative to improve service delivery and reduce costs by 2020. Despite increased funding, the drive to recruit more officers and the NPCC and College of Policing’s commitment to the role, Norfolk Chief Constable Simon Bailey tells Policing Insight why PCs, not PCSOs, are the way forward.  

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