All police forces will have experienced first-hand the public’s expectation to be serviced seamlessly on their channel of choice. The public does not differentiate between the various teams across a police force, so when they engage they expect One Force with One Voice.
That’s why we would like to bring you a whole day dedicated to exploring the challenges and best practices of public engagement with Control Room and Communications professionals across the policing sector.
On the day, you can expect speaker sessions from Met Police and others, as well as workshop sessions dedicated to Comms & Engagement, Command & Control, and more.
In the era of social media, effective comment guarding has become crucial for police forces to maintain a consistent and responsive online presence. With the public increasingly relying on digital channels for communication, police forces need to engage with citizens promptly and professionally, ensuring their concerns and inquiries are addressed. Implementing robust comment-guarding services, such as the innovative Comment Guard feature can enable police forces to efficiently monitor and manage social media comments. By leveraging advanced algorithms and automation, Comment Guard helps streamline the process of identifying and addressing relevant comments, allowing police teams to uphold their commitment to providing seamless service across various channels. This dedicated day of exploring public engagement challenges and best practices will undoubtedly shed light on the role of comment guarding in fostering effective communication between the police and the public.
Check out the full itinerary and register here: Salesforce + Sprinklr Social Media Management & Engagement Forum.
Please note that we are operating on a first come first serve basis as spaces are limited for this event.
We would like to get your input on what you think are the most important themes and topics that we should discuss on the day, so we will be sending out a survey to registrations in advance of the day, or alternatively, you can let us know by posting or commenting on social media with the hashtag #1Force1Voice.
We look forward to welcoming you on the 8th of February 2022 at Salesforce Tower, London.
