Humberside’s My Police Portal that cuts 101 demand and improves victim contact set to go nationwide

19th December 2024Ian Weinfass, Policing Insight

A portal developed in Humberside that allows victims to contact officers in charge of their case for updates rather than tie-up call handlers on force phone lines is also helping to provide a better service, according to those behind the plan; Ian Weinfass spoke to Humberside Police’s Scot Dunn and senior responsible officer for the NPCC’s digital public contact programme, DCC Simon Megicks, about the award-winning initiative.

To read this article you need to have an individual paid subscription or subscriber access via your organisation’s corporate subscription.

Please sign in to your account or subscribe to a plan below to read this article.

If your organisation has a corporate subscription please register a FREE account with your organisation email address for full subscriber access.

Email Address or Username:

Password:

Forgot password?

Having problems creating an account or can't sign in? Please e-mail [email protected]

Username: *

Email Address: *

Verify Email Address: *

Captcha: *

A registration to Policing Insight also registers you for access to sister site PolicingTV.

Receive the Policing Insight Weekly Digest Receive the Policing Insight Daily Brief (powered by Media Monitor) I would like to receive information and offers from carefully selected partners of Policing Insight and PolicingTV

Having problems creating an account or can't sign in? Please e-mail [email protected]

Premium Subscription (Annual)

All Articles
Reports
Media Monitor
All PolicingTV Videos
Newsletters (Access all content)

£600 per year

Articles Only Subscription (Annual)

All Articles
Reports
Media Monitor
All PolicingTV Videos
Newsletters (Access all Policing Insight content)

£200 per 12 months

Humberside’s My Police Portal that cuts 101 demand and improves victim contact set to go nationwide

Request a password reset using the form below