From back-office burden to critical enabler: Police contact management moves centre stage

1st May 2025Martin Taylor, Co-Founder & Deputy CEO, Content Guru

Following on from the Cityforum roundtable on transforming police public contact earlier this year, and with the Government’s policing priorities highlighting the issue as crucial to modern service delivery, Content Guru Co-Founder and Deputy CEO Martin Taylor looks at the strategic reform, innovation, and future of police public contact.

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From back-office burden to critical enabler: Police contact management moves centre stage

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