Digital desks: How a huge increase in online public contacts can be managed in times of crisis

21st October 2024Ian Weinfass, Policing Insight

Social media contacts with police forces soared during the disorder in England and Northern Ireland in the summer of 2024; Policing Insight’s Ian Weinfass looks at the role digi desks played during the crisis, and examines how useful they are for day-to-day operations.

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Digital desks: How a huge increase in online public contacts can be managed in times of crisis

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