Online platform eases pressure on 101 and reduces ‘non-policing’ demand

15th September 2020Keith Potter, Editor, Policing Insight

The latest assessment of the new Single Online Home platform shows the digital contact channel has eased the pressure on police resources while speeding up the service to the public, and redirecting thousands of enquiries to more appropriate agencies, writes Keith Potter

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Online platform eases pressure on 101 and reduces ‘non-policing’ demand

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