Out-of-court disposals (OOCDs) and diversionary interventions can keep people out of the criminal justice system, and reduce pressures on police, courts and prisons, but the approach is inconsistent and can lack funding; ahead of the introduction of a new two-tier OOCD framework, Meg Jones, Director of social justice charity Cranstoun, looks at what the changes will mean, what works well, and the challenges facing the approach.