With the growing UK national focus on the benefits of robotic process automation (RPA) – including the appointment of a new National Police Chiefs’ Council lead – local innovation in this area is all the more interesting; Essex Police are among those trying to leverage the maximum potential from this and other new technology, and highlighted some of those developments at a recent one-day conference, as this first in a series of articles on the event by Policing Insight’s James Sweetland explains.