“Dropped 9s”: The canary down the mine

26th September 2017Ian Wiggett - Policing Insight 4 Comments

With the media reporting sharp rises in the number of abandoned 999 calls, former Assistant Chief Constable of GMP Ian Wiggett examines the causes and argues the issue is symptomatic of much wider problems in the call handling and response system.

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“Dropped 9s”: The canary down the mine

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