Dealing with contention: Ways forward for the police complaints system

28th October 2022Dr Rob Heaton, Senior Research Fellow, Canterbury Christ Church University

The contentious nature of policing inevitably gives rise to some complaints, and how those complaints are handled has been an issue of concern for both the public and police in the UK; in this final article in a series reviewing the police complaints process, Dr Rob Heaton and Professor Stephen Tong consider their findings so far, and point to some ways forward that could help to achieve a fair, open and more effective mechanism for dealing with misconduct.

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