Innovation

FEATURE: By combining a suite of national innovations with its own local solutions, Suffolk Constabulary has transformed its contact management and response functions; Assistant Chief Constable Eamonn Bridger tells Policing Insight’s Ian Weinfass how the force moved out of an HM Inspectorate of Constabulary and Fire & Rescue Services ‘inadequate’ public contact rating to no longer being assessed as a ‘cause for concern’ - all within 10 months.

INNOVATION: Police forces across England and Wales have been urged by Chief Constable Rob Carden, Chair of the National Police Chiefs’ Council Digital, Data and Technology Co-ordination Committee, to “embrace technology in a way we’ve never done before”, to ensure they can play their part in delivering the Government’s “very ambitious” Safer Streets Mission, as Policing Insight’s Keith Potter reports.

OPINION: With the use of predictive policing driven by artificial intelligence (AI) becoming increasingly prevalent, University of Virginia Postdoctoral Researcher Maria Lungu argues that to address fears of overreach, bias, and a range of ethical concerns, government generally and law enforcement in particular should ensure that all data-driven tools are grounded in democratic values of due process, transparency and accountability.

FEATURE: This year’s Cityforum Transforming Police Public Contact event, supported by Policing Insight as media partner, saw experts from across the sector discuss key issues around contact management; in this article – a shortened version of the full report from the event – Dr Rick Muir, Policing Advisor to the Home Secretary, looks at some of the debates from the day, including the strategic challenges, potential quick wins, and how the discussion has broadened to consider ways police-public interaction can improve trust and confidence.

FEATURE: At a time when scrutiny of policing has never been greater, Policing Insight’s Andrew Staniforth looks at the work of the European PRECRISIS initiative to tackle insider threats, and how this impacts and influences the vetting and ongoing insider risk safeguarding of police officers and staff.

INTERVIEW: Merseyside Police’s two-pronged approach of piloting serious violence reduction orders and increasing high-profile uniformed foot patrols as part of a hotspot project has led to a drop in overall crime, and a 50% cut in violent crime in some areas; the force’s Supt Phil Mullally spoke to Policing Insight’s Sarah Gibbons about how the two initiatives work together, the opportunities to improve community relations, and why “excellence in the basics” is better than “reinventing the wheel”.

OPINION: With the training schedule for the new Neighbourhood Policing Pathway (NPP) beginning next month, and first measures under the new Neighbourhood Policing Guarantee due to be in place across England and Wales in July, former South Wales Police detective Steve Dodd, a subject matter expert on intelligence professionalisation, looks at the opportunities and challenges for the NPP, and the role of community intelligence-led policing methodology within it.

FEATURE: New research exploring the impact of a police-sent, low-cost text message ‘nudge’ reminding Class A drugs offenders to attend a mandatory drug assessment has highlighted the increased chances of helping offenders to “make it through the door” towards treatment, improving compliance and potentially reducing recidivism and offending, reports Policing Insight’s Keith Potter.

INNOVATION: Following on from the Cityforum roundtable on transforming police public contact earlier this year, and with the Government’s policing priorities highlighting the issue as crucial to modern service delivery, Content Guru Co-Founder and Deputy CEO Martin Taylor looks at the strategic reform, innovation, and future of police public contact.

FEATURE: A new survey of more than 2,100 digital forensic examiners, investigators, analysts and agency managers from 97 countries highlights both the overwhelming levels of data involved in criminal investigations, and the “outdated methods” still in place across law enforcement which are creating “bottlenecks and barriers” to the greater use of artificial intelligence in tackling those investigations, as Policing Insight’s Sarah Gibbons reports.

FEATURE: With the three-year European PERIVALLON initiative – which aims to build a better intelligence picture of organised environmental crime, and develop tools and solutions to combat it – drawing to a close later this year, Policing Insight’s Andrew Staniforth looks at the work of the project so far, and what more needs to be done by law enforcement and others to tackle the problem.

FEATURE: Adopting and implementing a ‘carrot and stick’ approach to those likely to be drawn into organised crime groups (OCGs) – by coupling increased surveillance and police action with the opportunity for rehabilitation and pathways out of crime – can prevent young people from entering OCGs, reduce recidivism, disrupt gang activity, and increase arrests of established members, according to the results of a pilot scheme by West Midlands Regional Organised Crime Unit, as Policing Insight’s Sarah Gibbons reports.

INNOVATION: With a wide range of potential applications for artificial intelligence (AI) in the law enforcement arena, Fernando Escudero, Tech Analyst at Spanish AI specialists ISID, takes a look at some of the most effective and beneficial current and potential police uses of the new technology.

INNOVATION: In the latest in a series of articles exploring the opportunities and challenges presented to police by the rapid growth of artificial intelligence, Chief Philip Lukens looks at the potential of agentic software engineering which, by empowering software with autonomous decision-making capabilities, can offers huge possibilities in analzying data and predicting crime patterns, but also raises concerns around accountability, bias, privacy, and the possible lack of human oversight.

INNOVATION: With the European Union’s draft Civil Security for Society Work Programme 2025 – which attracts significant funding from the Horizon Europe programme – already available online, Policing Insight’s Andrew Staniforth looks at the opportunities for police forces in the UK, New Zealand and Canada to form consortia and submit innovative proposals tackling issues ranging from AI-driven cybersecurity to crime prevention and crisis response.

ANALYSIS: An independent review of the South Australian domestic violence disclosure scheme (DVDS), delivered in partnership by Domestic and Family Violence Services and South Australia Police, has found applications to the scheme have more than doubled in six years, and it achieved a 99% satisfaction rate from applicants, with reviewers urging other jurisdictions looking to implement DVDS schemes or review existing ones to use the South Australian initiative as their model, as Policing Insight’s Sarah Gibbons reports.

INNOVATION: In the latest in a series of articles exploring the opportunities and challenges presented to police by the rapid growth of artificial intelligence (AI), Chief Philip Lukens explores the potential offered by intelligent holographic surveying, which combines AI, augmented reality and holographic imaging to create 3D images that can help police recreate crime and accident scenes, assist in search and rescue operations, and simulate scenarios for tactical planning and emergency response.

FEATURE: Last month the Spanish Council of Ministers adopted draft legislation that could introduce punitive fines for tech companies who fail to correctly label artificial intelligence (AI)-generated content, in a bid to tackle ‘deepfakes’; Policing Insight’s Andrew Staniforth looks at the aims of the bill, as well as the impact more widely of the European Union’s AI Act, which could have significant implications both for tech companies and for the police use of AI.

INNOVATION: Pilots of a new approach to domestic abuse response in Avon and Somerset, with police officers working with independent domestic violence advisors to visit victims more quickly after offences, have achieved more engagement and support referrals for victims and greater support for police action; Detective Inspector Matt Cable spoke to Policing Insight’s Sarah Gibbons about the success of the pilots to date, and hopes that the initiative can be rolled out more widely.

INNOVATION: A new Winston Churchill Trust report exploring the international policing responses to cybercrime, written by Queensland Police Service Detective Chief Inspector Michael Newman, has highlighted a range of learning opportunities and practical takeaways around prevention, detection, investigation, and capability to improve Australia’s law enforcement efforts to target cybercriminals, as Policing Insight’s Sarah Gibbons reports.

INNOVATION: The continuing development of multi-channel public contact is a key issue for policing across England and Wales; in the last in the recent series of Policing Tech Forum webinars produced by PolicingTV, Content Guru Business Development Director Shub Naha, Humberside Police Chief Digital and Innovation Officer Scot Dunn, and David Jackson from the NPCC’s Digital Public Contact Programme, explored the opportunities for AI to improve service delivery as well as staff and officer wellbeing, but not to replace humans in the process.

INNOVATION: With increasing recognition of the opportunities for artificial intelligence (AI) to significantly reduce the time and costs associated with some policing activities, the push for wider use of such technology has never been greater; in the last in a series of articles on AI in policing, Matt Palmer, Product Director, Public Safety from NEC Software Solutions, explores the key issues around ensuring the technology is used ethically and transparently.

INNOVATION: A Thames Valley Police trial of a mobile phone app-based tasking mechanism for hotspot policing has led to increased patrols, reduced costs and cuts in violent crime – and a scalable solution which researchers believe could be used for other policing activities, as Policing Insight’s Sarah Gibbons reports.

INNOVATION: Following on from the recent Beyond Bureaucracy conference on artificial intelligence (AI) in the criminal justice system (CJS), independent policing and technology expert Giles Herdale explores some of the main opportunities and challenges facing police and the CJS in the successful development, adoption and implementation of effective AI technologies.