ANALYSIS: Cityforum’s Transforming Police Public Contact roundtable that took place earlier this year saw representatives from policing, government, academia and industry follow up from the 2023 event to once again debate the key issues around police public contact; this article by Nick Gargan, based on his report of the roundtable, brings together the key contributions and perspectives from the event.
LONG READ: In February, leading police officers were joined by law enforcement stakeholders, suppliers and academics for a one-day round table on transforming police public contact, organised by policy advice and strategic development organisation Cityforum; in this report – based on contributions made at the round table – independent policing consultant Nick Gargan, who chaired one of the event sessions, explores the key issues including addressing public expectations, the increasing shift to digital channels, and the options for improving service delivery.
