FEATURE: Police forces around the world have established special weapons and tactics (SWAT) units to tackle some of the most dangerous and demanding situations; the recent international UAE SWAT Challenge in Dubai gave forces the opportunity to test their skills, share experiences and exchange best practice, as Dr Jorge Román of Dubai Police explains.

INNOVATION: Four years ago Dubai Police launched its first Smart Police Station (SPS) driven by artificial intelligence (AI), as part of the force’s wider Strategic Plan for the use of AI: Dr Jorge Román and Khalifa Al Room of Dubai Police explain the reasoning behind the development of the SPS, how it works, and the impact it has already had on interaction between the police and the community.

FEATURE: While the private sector is increasingly recognising and benchmarking the importance of a high-quality workplace environment in achieving improved performance, the public sector his still some way behind; Dubai Police consultant Jorge Román explains how the force is leading the way, by becoming the first police agency to secure accreditation from the Great Place to Work Institute.

FEATURE: With public confidence in policing high on the agenda of many forces, Dubai Police has developed new initiatives around citizen focus, community engagement and victim support to help deliver greater customer satisfaction; Dubai Police consultant Jorge Román and Captain Dr Abdullah Al Shaikh, Head of the force’s Victim Support Programme, explain the approach.

Opinion: In 2019, Dubai Police became the world's first law enforcement agency to achieve the British Standard Certification for delivering effective governance of organizational performance. Force consultant Jorge Román, and Dubai Police Major, Dr Hamdan Al Samt, explore what the standard means for both the force and the community.

Analysis: Consultant to Dubai Police Jorge J. Román PhD explores the benefits of benchmarking for policing and how the Dubai Police applied benchmarking methodology to its fleet management system to improve productivity and reduce costs.

Insight: The Dubai Police Youth Council was set up in 2017 to enable young people to have a greater say in policies that impacted them as part of a wider UAE initiative. Dubai Police Consultant Jorge J. Román Ph.D explains how the Council works and the impact it has had.

Event announcement: Dubai Police is hosting the UAE Swat Challenge in February 2020. Dubai Police's Jorge J. Roman and Dr Hamdan Al Samt explain how the event is more than a competition with specialist teams from all over world coming together to compete, but also to share experiences and exchange ideas.