Police forces

FEATURE: A review of the use of body-worn video by New South Wales Police, carried out by the Law Enforcement Conduct Commission, is calling for the activation of cameras to be mandatory rather than discretionary as is currently the case in some situations, with the force also urged to ensure standard operating instructions are clear and consistent to provide more clarity both for officers and complainants, as Policing Insight’s Sarah Gibbons reports.

ADVERTISEMENT FEATURE: AI is transforming the way police forces vet applicants by tackling the vast scale of social media data. In this Q&A, Fivecast’s Joseph Miller explains how open-source intelligence tools are reshaping vetting, making it faster, smarter, and more accurate than ever before.

ANALYSIS: Collaborative research by the University of Portsmouth and the National Police Chiefs’ Council (NPCC) Serious and Organised Crime (SOC) Portfolio has explored equality, diversity and inclusion (EDI) in SOC roles; the University’s Professor Sarah Charman, Dr Geoff Newiss, Dr Jemma Tyson and Dr Alejandra De La Fuente Vilar, and T/Det Chief Supt Paul Wells of the NPCC SOC portfolio, explain the findings and set out priorities to improve EDI.

Canadian Order of Merit: We are pleased to publish and recognise the recipients of the 2025 Canadian Order of Merit of the Police Forces. The team at Policing Insight offer our congratulations and thank all the recipients for their service and contribution to their communities.

OPINION: With the use of predictive policing driven by artificial intelligence (AI) becoming increasingly prevalent, University of Virginia Postdoctoral Researcher Maria Lungu argues that to address fears of overreach, bias, and a range of ethical concerns, government generally and law enforcement in particular should ensure that all data-driven tools are grounded in democratic values of due process, transparency and accountability.

FEATURE: This year’s Cityforum Transforming Police Public Contact event, supported by Policing Insight as media partner, saw experts from across the sector discuss key issues around contact management; in this article – a shortened version of the full report from the event – Dr Rick Muir, Policing Advisor to the Home Secretary, looks at some of the debates from the day, including the strategic challenges, potential quick wins, and how the discussion has broadened to consider ways police-public interaction can improve trust and confidence.

FREE SUBSCRIBER ACCESS: Policing Insight welcomes staff from the Swiss Police Institute, who now have FREE subscriber access with the start of a new organisation wide subscription. They join a community of readers from many other UK and international academic, government, police, criminal justice and emergency services organisations with an interest in progressive policing. Read on to find out how to use your FREE subscriber access.

INTERVIEW: Merseyside Police’s two-pronged approach of piloting serious violence reduction orders and increasing high-profile uniformed foot patrols as part of a hotspot project has led to a drop in overall crime, and a 50% cut in violent crime in some areas; the force’s Supt Phil Mullally spoke to Policing Insight’s Sarah Gibbons about how the two initiatives work together, the opportunities to improve community relations, and why “excellence in the basics” is better than “reinventing the wheel”.

FEATURE: A review of public order policing in Ireland published by the Garda Síochána Policing Authority (now the Policing and Community Safety Authority) has highlighted a shortage of officers and training, outdated policies, the need for more support for the frontline from managers, and inconsistency and lack of understanding among senior operational ranks about the role of public order policing, as key concerns that need to be addressed, as Policing Insight’s Sarah Gibbons reports.

FEATURE: A new report into artificial intelligence (AI) and online crime, published by the Alan Turing Institute, has warned that UK policing needs to “get serious” about the threat posed by AI or risk a rapidly escalating problem, with calls for a new taskforce to be based in the National Crime Agency to work with national security and industry partners to tackle the threat, as Policing Insight’s Sarah Gibbons reports.

INTERVIEW: Chief Shahin Mehdizadeh took up the top job with Canada’s Lethbridge Police Service in the aftermath of a reputational crisis for the organisation, and set about building stronger, trust-based relationships with both the community and the workforce; as he approaches five years in posts, he spoke to Policing Insight’s Christine Townsend about the progress that has been made, his leadership style, and the importance of creating and maintaining a sense of shared ownership.

FREE SUBSCRIBER ACCESS: Policing Insight welcomes students and staff from Canada's Wilfrid Laurier University, who now have FREE subscriber access with the start of a new organisation wide subscription. They join a community of readers from many other UK and international academic, government, police, criminal justice and emergency services organisations with an interest in progressive policing. Read on to find out how to use your FREE subscriber access.

FEATURE: New research exploring the impact of a police-sent, low-cost text message ‘nudge’ reminding Class A drugs offenders to attend a mandatory drug assessment has highlighted the increased chances of helping offenders to “make it through the door” towards treatment, improving compliance and potentially reducing recidivism and offending, reports Policing Insight’s Keith Potter.

OPINION: Victoria’s Supreme Court recently decided to keep Abdul Nacer Benbrika – Australia’s most notorious terrorist – under an extended supervision order, after police surveillance highlighted his continuing radical intent; but the lack of coverage of the case has prompted warnings from Dr John Coyne, Henry Campbell and Justin Bassi of the Australian Strategic Policy Institute (ASPI), who argue that such successes should help to reassure the public that Australia’s counter-terrorism policy is working well.

OPINION: Having spent more than 20 years advising and supporting police forces and stakeholders in the UK on how to bring meaningful change to police-community relations, Montell Neufville, Chair of the Joint Protective Services (Bedfordshire, Cambridgeshire & Hertfordshire Police) Scrutiny Panel and a National Advisory Group member of the Independent Office for Police Conduct, shares his top tips on the steps police and crime commissioners and mayors can take to improve trust between forces and the communities they serve.

INNOVATION: Following on from the Cityforum roundtable on transforming police public contact earlier this year, and with the Government’s policing priorities highlighting the issue as crucial to modern service delivery, Content Guru Co-Founder and Deputy CEO Martin Taylor looks at the strategic reform, innovation, and future of police public contact.

FEATURE: With the three-year European PERIVALLON initiative – which aims to build a better intelligence picture of organised environmental crime, and develop tools and solutions to combat it – drawing to a close later this year, Policing Insight’s Andrew Staniforth looks at the work of the project so far, and what more needs to be done by law enforcement and others to tackle the problem.

OPINION: By the end of 2026 all Police Scotland frontline officers will wear body-worn video (BWV) cameras while on duty – one of the last UK forces to deploy the technology nationally; but the University of Stirling’s Professor William Webster and Dr Diana Miranda argue that despite the widespread use of BWV, there is little robust evidence about its effectiveness, and warn that without consistent training, scrutiny and accountability, the technology could damage community relations and encroach on citizens’ rights.

ANALYSIS: The number of sextortion cases reported to the US National Centre for Missing & Exploited Children skyrocketed from 139 in 2021 to 26,000 in 2023, and the crime is now ruining young lives in countries around the world; Policing Insight’s Sarah Gibbons spoke to cybercrime analyst Paul Raffile and financial investigator Detective Brad Thorne about the scale of the problem, the importance of police investigating cases, and the need to overcome challenges around international co-operation.

INTERVIEW: With a string background in education and academia, Durham Regional Police Service Director of Strategy, Research and Organisational Performance Dr Vidal Chavannes one of Canada’s leading advocates of evidence-based policing; he spoke to Policing Insight’s Christine Townsend about the importance of data-driven criminal justice, the challenges around addressing disproportionality, and the need to ensure that the data published and used within policing is given adequate context.

OPINION: ‘Lone-actor’ attacks carried out by individuals without any direct affiliation to a terrorist group have become increasingly common in Europe; University of St Andrews Senior Lecturer Dr Diego Muro and PhD candidate Ovidiu Craciunas look at the difficulties in accurately defining and preventing such attacks, as well as how a better understanding of the behaviour and motivations of previous lone actors can help to address future threats.

FEATURE: Adopting and implementing a ‘carrot and stick’ approach to those likely to be drawn into organised crime groups (OCGs) – by coupling increased surveillance and police action with the opportunity for rehabilitation and pathways out of crime – can prevent young people from entering OCGs, reduce recidivism, disrupt gang activity, and increase arrests of established members, according to the results of a pilot scheme by West Midlands Regional Organised Crime Unit, as Policing Insight’s Sarah Gibbons reports.

FEATURE: The latest figures released by Action Fraud, the UK fraud reporting agency run by City of London Police, show that overall reports of investment fraud have fallen but the amount of money stolen by fraudsters has increased, with cryptocurrency scams, ‘pig butchering’ schemes, and pension and recovery fraud all cause for concern, as Policing Insight’s Sarah Gibbons reports.

ANALYSIS: With police officers in the UK and Ireland operating under immense pressures, University of the West of England Senior Lecturers Dr Cody Porter and Dr Paul Gavin share findings from their recent research projects into specific sources of stress and its profound impacts on officers’ mental health in both jurisdictions, and call for a shift in the way mental health is treated – “not as an afterthought, but as an operational priority”.