Operational policing

FEATURE: A new report from Europol exploring “biometric vulnerabilities” and the need to protect against potential exploitation by criminals has called on law enforcement agencies to work with experts in biometrics and cybersecurity from the private sector to safeguard biometric systems, as well as increasing data sharing around potential attacks to stay “on the front foot” in the battle with criminal actors, as Policing Insight’s Sarah Gibbons reports.

FEATURE: In the latest article in The Police Student series, Policing Insight Academic Editor Dr Carina O’Reilly explores the development of restorative justice, including the aims and principles behind the approach, the expansion of its implementation, and the evidence around its use.

FEATURE: By combining a suite of national innovations with its own local solutions, Suffolk Constabulary has transformed its contact management and response functions; Assistant Chief Constable Eamonn Bridger tells Policing Insight’s Ian Weinfass how the force moved out of an HM Inspectorate of Constabulary and Fire & Rescue Services ‘inadequate’ public contact rating to no longer being assessed as a ‘cause for concern’ - all within 10 months.

FEATURE: A new Equity, Diversity and Inclusion Plan launched by the Peel Police Service Board, which includes measures around new recruitment approaches, cultural competency training, and strengthening community relationships, aims to make Peel Regional Police “the most progressive, innovative and inclusive police service in Canada”, as Policing Insight’s Sarah Gibbons reports.

OPINION: Blended or hybrid radical ideologies that comprise seemingly separate beliefs are increasingly impacting younger audiences, and providing motivation for violent extremism; with misogynistic and anti-feminist views often overlapping these ideologies, Astrid Young, research intern at the Australian Strategic Policy Institute, warns that Australia needs a targeted policy response to deter young people from extremism.

ANALYSIS: Organised crime groups are defrauding consumers and retail businesses across the US of millions out of dollars through gift card fraud – a crime largely overlooked in many other countries, but which former Deputy Assistant Director for the US Department of Homeland Security Raul Aguilar believes will soon be affecting Australia, New Zealand and the UK, as he told Policing Insight’s Sarah Gibbons.

INNOVATION: Police forces across England and Wales have been urged by Chief Constable Rob Carden, Chair of the National Police Chiefs’ Council Digital, Data and Technology Co-ordination Committee, to “embrace technology in a way we’ve never done before”, to ensure they can play their part in delivering the Government’s “very ambitious” Safer Streets Mission, as Policing Insight’s Keith Potter reports.

ANALYSIS: Operation Soteria has been described as a ‘game changer’ for the police investigation of rape and serious sexual offences (RASSO) in England and Wales, with the development of a new national operating model (NOM) for RASSO one of the key outcomes; in this article Professor Bernard Burnes, Dr Linda Cooper, and Dr Clare Rawdin – members of the change team for ‘Pillar 4’ (learning development and officer wellbeing) of Op Soteria – share some of the findings and insights from their work on the project.

ANALYSIS: A recent case at the Supreme Court in New Zealand saw the conviction of a man for aggravated burglary overturned because the photo used to identify him – taken by a police officer during a routine traffic stop – was improperly obtained; University of Auckland Senior Law Lecturer Dr Alexandra Allen-Franks explains the reasoning behind the judgment, and what it may mean for policing in the future.

FEATURE: A report commissioned by the Independent Anti-Slavery Commissioner and published earlier this month highlights an increasing number of potential modern slavery victims who are refusing to consent to a referral by first responders to the National Referral Mechanism; Policing Insight’s Andrew Staniforth looks at why more people are choosing alternative avenues for support, and what the report’s authors say should be done to address the problem.

ANALYSIS: Last week saw the publication of the landscape review on the police response to online and technology-enabled VAWG in England and Wales, undertaken by the Centre for Protecting Women Online; independent policing and technology expert Giles Herdale, one of the three co-authors of the review, explains the key questions the work addressed, its findings, and what they mean for policing and the Government’s commitment to halve violence against women and girls over the next 10 years.

ANALYSIS: A new report assessing the impact of drug-related serious and organised crime in the Netherlands has highlighted concerns around poly-drug production and trafficking by gangs, the growing collaboration between criminal networks, and the increase in production of new psychoactive substances destined both for Dutch users and those in the UK wider Europe, as Policing Insight’s Sarah Gibbons reports.

FEATURE: A review of the use of body-worn video by New South Wales Police, carried out by the Law Enforcement Conduct Commission, is calling for the activation of cameras to be mandatory rather than discretionary as is currently the case in some situations, with the force also urged to ensure standard operating instructions are clear and consistent to provide more clarity both for officers and complainants, as Policing Insight’s Sarah Gibbons reports.

ADVERTISEMENT FEATURE: AI is transforming the way police forces vet applicants by tackling the vast scale of social media data. In this Q&A, Fivecast’s Joseph Miller explains how open-source intelligence tools are reshaping vetting, making it faster, smarter, and more accurate than ever before.

ANALYSIS: New research commissioned by the UK Home Office into drug-related law enforcement activities suggests that far from reducing violence, many policing interventions can drive further violent crime, with more “passive” interventions such as greater police presence and building community trust likely to have more effective outcomes, as Policing Insight’s Sarah Gibbons reports.

ANALYSIS: Collaborative research by the University of Portsmouth and the National Police Chiefs’ Council (NPCC) Serious and Organised Crime (SOC) Portfolio has explored equality, diversity and inclusion (EDI) in SOC roles; the University’s Professor Sarah Charman, Dr Geoff Newiss, Dr Jemma Tyson and Dr Alejandra De La Fuente Vilar, and T/Det Chief Supt Paul Wells of the NPCC SOC portfolio, explain the findings and set out priorities to improve EDI.

Canadian Order of Merit: We are pleased to publish and recognise the recipients of the 2025 Canadian Order of Merit of the Police Forces. The team at Policing Insight offer our congratulations and thank all the recipients for their service and contribution to their communities.

OPINION: With the use of predictive policing driven by artificial intelligence (AI) becoming increasingly prevalent, University of Virginia Postdoctoral Researcher Maria Lungu argues that to address fears of overreach, bias, and a range of ethical concerns, government generally and law enforcement in particular should ensure that all data-driven tools are grounded in democratic values of due process, transparency and accountability.

FEATURE: This year’s Cityforum Transforming Police Public Contact event, supported by Policing Insight as media partner, saw experts from across the sector discuss key issues around contact management; in this article – a shortened version of the full report from the event – Dr Rick Muir, Policing Advisor to the Home Secretary, looks at some of the debates from the day, including the strategic challenges, potential quick wins, and how the discussion has broadened to consider ways police-public interaction can improve trust and confidence.

OPINION: With Canadian homicide rates increasing by 50% over the past 10 years, Carleton University PhD candidate Jeffrey Bradley and Professor Irvin Waller of the University of Ottawa argue that to reverse the trend, newly elected Prime Minister Mark Carney will need to follow successful examples from the UK and US and invest significantly in crime prevention and youth outreach programmes.

ADVERTISEMENT FEATURE: Law enforcement is taking advantage of the capabilities of Large Language Models (LLMs.) When combined with intelligence data in the knowledge graphs, the police can query the data using natural language and get accurate, reliable answers due to the nature of graph technology.

INTERVIEW: Merseyside Police’s two-pronged approach of piloting serious violence reduction orders and increasing high-profile uniformed foot patrols as part of a hotspot project has led to a drop in overall crime, and a 50% cut in violent crime in some areas; the force’s Supt Phil Mullally spoke to Policing Insight’s Sarah Gibbons about how the two initiatives work together, the opportunities to improve community relations, and why “excellence in the basics” is better than “reinventing the wheel”.

OPINION: With the training schedule for the new Neighbourhood Policing Pathway (NPP) beginning next month, and first measures under the new Neighbourhood Policing Guarantee due to be in place across England and Wales in July, former South Wales Police detective Steve Dodd, a subject matter expert on intelligence professionalisation, looks at the opportunities and challenges for the NPP, and the role of community intelligence-led policing methodology within it.

FEATURE: A new report on county lines, policing and vulnerability, published by the Vulnerability and Policing Futures Research Centre, has highlighted the “postcode lottery” of UK policing approaches and outcomes in relation to viewing young people and vulnerable adults as victims of criminal exploitation, and called for more training, a new national policing strategy on exploitation, and a rethink over the use of the term ‘county lines’, as Policing Insight’s Keith Potter reports.