INNOVATION: The continuing development of digital and multi-channel public contact is a key issue for policing across England and Wales; in the second in a series of police technology webinars produced by PolicingTV, NPCC Digital Public Contact Programme Social Media lead Patrick Robins and Digital Youth Engagement lead Alex Finn, and TOEX and CSE Taskforce Communications lead Natalie Reed, explored the benefits and risks of policing’s social media participation, and the challenges around engaging young people.

FEATURE: The continuing development of digital and multi-channel public contact is a key issue for policing across England and Wales; in the first in a new series of police technology webinars produced by PolicingTV, Digital Public Contact Programme SRO DCC Simon Megicks, NPCC National Contact Management lead ACC Catherine Akehurst, and Simon Hall, Chair of techUK’s Justice and Emergency Service Interoperability Forum, shared their views on the importance of closer working between forces, budget challenges, and the potential for more effective data sharing.