INNOVATION: The continuing development of multi-channel public contact is a key issue for policing across England and Wales; in the last in the recent series of Policing Tech Forum webinars produced by PolicingTV, Content Guru Business Development Director Shub Naha, Humberside Police Chief Digital and Innovation Officer Scot Dunn, and David Jackson from the NPCC’s Digital Public Contact Programme, explored the opportunities for AI to improve service delivery as well as staff and officer wellbeing, but not to replace humans in the process.

INNOVATION: The continuing development of digital and multi-channel public contact is a key issue for policing across England and Wales; in the third in the Policing Tech Forum series of webinars produced by PolicingTV, Ch Supt Tony Josephs, NPCC Digital Public Contact Programme Director, Tony Jackson, Head of Digital Futures at Merseyside Police, and Martin Taylor, Deputy CEO of Content Guru, explored opportunities to enhance the public experience through the My Police Portal and other technology, as Policing Insight’s Sarah Gibbons reports.

INNOVATION: The continuing development of digital and multi-channel public contact is a key issue for policing across England and Wales; in the second in a series of police technology webinars produced by PolicingTV, NPCC Digital Public Contact Programme Social Media lead Patrick Robins and Digital Youth Engagement lead Alex Finn, and TOEX and CSE Taskforce Communications lead Natalie Reed, explored the benefits and risks of policing’s social media participation, and the challenges around engaging young people.

FEATURE: The continuing development of digital and multi-channel public contact is a key issue for policing across England and Wales; in the first in a new series of police technology webinars produced by PolicingTV, Digital Public Contact Programme SRO DCC Simon Megicks, NPCC National Contact Management lead ACC Catherine Akehurst, and Simon Hall, Chair of techUK’s Justice and Emergency Service Interoperability Forum, shared their views on the importance of closer working between forces, budget challenges, and the potential for more effective data sharing.