A collection of articles looking at the challenges, experiences and learning from policing during the pandemic.

The contentious nature of policing inevitably gives rise to some complaints, and how those complaints are handled has been an issue of concern for both the public and police in the UK. In this series, Dr Rob Heaton and Professor Stephen Tong review the police complaints process, including how and why they arise, the nature and psychology of disputes, why attempts to reform the system have so far fallen short, and how similar conflict is resolved in other sectors and why. Finally, they point to some ways forward that could help to achieve a fair, open and more effective mechanism for dealing with misconduct.

A series of articles on continuing professional development (CPD) in policing produced by the Open University Centre for Policing Research and Learning.

Selected articles from techUK's 'Emerging tech in Policing Week' during March 2022 showcasing pioneering work all across the technology sector which has the power to transform policing and techUK’s members thought leadership on this.

Against a backdrop of unprecedented rising violence in 2020 – with murders across the biggest 65 cities in the US increasing collectively by a third – Professor Peter Moskos, a former Baltimore police officer, launched the Violence Reduction Project; a series of essays from practitioners, experts and academics.

The World Class Policing® Awards, launched in 2019, celebrate and acknowledge the very best in all aspects of 21st century policing. The Awards reflect that effective modern-day policing requires partnership and collaboration, whether in teams of officers and staff; collaboration between forces; multi-agency operations; wider public sector involvement; and collaboration also with the supplier community and beyond. The Awards also recognise that successful outcomes and developments in policing come from a blend of innovative, committed and well-trained personnel, serving, engaging and protecting the public, delivering good.

A series of articles by Catherine Levin following developments in Police and Crime Commissioner (PCC) fire governance and a tracker of the PCCs’ activity and progress.

A survey of police officers and staff from 48 UK police forces, the survey and reports from 2017 and 2018 provide a unique insight into the views of the front-line on the provision of ICT in their force. The results and feedback from end users are required reading for police managers, buyers and suppliers.